Game Crashes every time on 3 different levels [Solved]

[Brigadier General BZRKing]

Is it me or does this game crash of certain levels? So far it crashes every time I try to load Moscow stage 3 and Tokyo stage 2. It also crashes on Moscow stage 4 right after the main train station on the escalator on the way out, every single time.

I'm playing on PC with a more than decent set up. I tried switching between Vulcan and DX11 with no improvement.

Keep in mind these crashes happen every single time at the exact same spot. First 2 at the loading screen where it says "Loading level". And the second on that exact same escalator. I'll try to skip the levels where it crashes and edit this post if I come across more. Hope the Devs do something about cuz I really like to know the story.

EDIT 1: Marsielle stage 2 crashes at start of loading screen. Total maps I can't play is now 4.

EDIT 2: It has been suggested to me to verify the integrity of the game files. Which haven't occurred to me since I just got downloaded the game a couple of days ago, but lo and behold it actually worked! So far I've finished the Moscow episode with no problems!

TL;DR : Verify the game files! It might work for you like it did for me!

[zeus]

I've had 1 crash through the campaign, done like 40+ missions already.

I've done 3 horde missions, game always crashes after 10-12 waves. It's a waste of time this game mode.

The funny thing is that the game "crashes", i get a report window to send report or not, but the game is running fine in the background, but i can't do anything, i can see my character getting killed by zeds. If i close the report window or send a report, game closes...

Crashes always occur when the game stutters for a bit longer than usual. Game usually "stops" my character from moving forward when a stutter occurs, which is another annoying issue with this game on PC w/ mouse & keyboard (does not happen on controller).

[Red84[GT]]

2 crash in the campain....both are at tokio lvl 2

[WaiS☣Seri☣us]

Always crash... no matter what level and difficulty.

[zeus]

Originally posted by WaiSoSerious:

Always crash... no matter what level and difficulty.

Whenever your game crashes during gameplay, is the game still running just fine in the background for you, like you can see zombies killing you and other players moving around? I'm asking this because whenever i crash, i get a longer than usual stutter, game resumes, but i can't do anything, then 2-3 seconds later i get a crash report box while game is still running in the background. Which to me, is the weirdest thing ever. I'm fairly certain the game does not crash, the crash report is the thing that is actually crashing the game for me. If the game is running perfectly fine in the background and only shuts down when i close the report, it should be more than obvious... I just don't know if other people have the same crash experience as me.

[Captain Kirk 1a]

same issue as you zeus what are your pc specs?
Mine
rtx 3090 ftw3 ultra evga
i9 11900k
maximus XIII hero board
64 gb dominoator ram

[zeus]

it's not related to specs, but i'm using 16gb ddr3, i7 3770k and 1080ti.

The game freezes randomly, like a stutter and then crash report pops up which actually crashes the game.

[Captain Kirk 1a]

Zeus. Yeah I was checking to see if we had a common denominator to see if it was related to something to hardware. Then again even getting the controller to work in this game was a pain. Our specs are different enough to not have anything shared so definitely server-side or software side. I wonder if it only affects PC players or if it affects Consol players as well. Possibly cross play? Try disabling and re-Evelyn

[zeus]

It happens on console aswell. Seen reports of people stating console freezing and game not responding to controls. Specially on playstation side.

The only difference console players get is that the game freezes and they do not get a pop up window error, because the devs have to remove that stuff for consoles. When a game crashes on playstation, the OS closes the app and gives an error window that looks the same for all games, but different error codes.

I saw a gif a few days ago of a guy recording his TV and hand with a ps5 controller in hand, he was showing the game in the background and moving the thumbstick and no response from the game.

This leads me to believe the crashing to be related to that pop up error box, on console, it does not show up because it should not exist or is invisible. But the code is still there, you just don't see it when the issue comes up on console.

Devs aren't really that competent from the looks of it when it comes to fixing game breaking issues, there was an issue with save progress being lost in epic games or something, the "final fix" for this issue is the devs allowing people to share save files and from what i have read online, the devs automatically leaked a save file with everything unlocked, essentially the "999" characters you see around are based on this issue. Since modifying your save is allowed by the devs.

[-=Menshweind=-]

i always crash on second mission in rome after climbing on the bus

[-=Menshweind=-]

varification didnt resolve the issue for me

[zeus]

Originally posted by Captain Kirk 1a:

Zeus. Yeah I was checking to see if we had a common denominator to see if it was related to something to hardware. Then again even getting the controller to work in this game was a pain. Our specs are different enough to not have anything shared so definitely server-side or software side. I wonder if it only affects PC players or if it affects Consol players as well. Possibly cross play? Try disabling and re-Evelyn

Hey i've just had another crash on pc while playing with mouse and keyboard. I figured a way to "cheat" around the crash report window and avoid closing the game. It involves using a controller. When the game "freezes" and you can't move anymore but the game is still running, if you have a xbox one controller for example, plugged in, you can resume playing the game with the controller. Keyboard and mouse will not work anymore untill you restart the game. This lets you finish the mission you are doing, as long as you have a controller at hand. I managed to finish a wave and loose on the next one doing this.

I don't know if a second crash report can be triggered by playing with the controller for long enough, did not test that out. I just got a crash report during a hard horde run, tried the controller and it worked. Game goes back to working as normal, just limited to controller instead.

Controller is a downgrade, but you do not get the bug that has never been fixed on PC, where you character stops moving forward whenever the game has a stutter. This cancels movement when it happens and cancels any action you are doing that requires to hold "E" for a couple of seconds, which is everything, pretty much. This bug is not present when playing with controllers.

Which again, is an indication of the incompetence of the dev team behind this game, this bug is present since launch day for this game. Just like many other issues.

[Güritch]

Did you tried using DirectX instead of Vulkan API?

[Christ Cosmique]

Switch Vulkan to DIrectx, worked for me. (For escalator bug)