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Rusty Shackleford has It Lurks Below

Jul 30, 2018 @ 8:30pm

Unbearable flickering

When I first started playing it seemed like maybe it was a lightning effect but after playing for a bit I started to feel like if I was epileptic I would be having a seizure. Checked out a couple gameplay videos on youtube and realized I for sure have a problem. Im running windows 10 ndivia gtx960m
1920x1080 resolution. Ive tried changing compatibility settings switching resolutions and fullscreen/windowed modes..reinstalled the game again...Any insight into how to resolve this issue is appreciated!

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Showing 1-15 of 27 comments

cipher.nemo has It Lurks Below

Jul 31, 2018 @ 11:21am

The game doesn't have any v-sync option (at least none that I could find), so I encountered this too at first. Once I enabled v-sync in my NVIDIA control panel for ILB, there was no flickering. This flickering was very subtle and was accompanied by screen-tearing thanks to no v-sync. I used Adaptive V-Sync with ILB and everything was fine. If you notice screen tearing with the flickering, I'd enable v-sync.

Otherwise, check to make sure you have the latest video drivers from NVIDIA (not through Windows 10 auto-update).

Also, are you running ILB in full screen or windowed mode? Have you tried running it in a mode you don't normally use? Do you have multiple monitors?

Rusty Shackleford has It Lurks Below

Jul 31, 2018 @ 3:33pm

Thanks for the response. I've gone into nvidia control panel and turned on vsync but it had no effect. The flickering on mine is not in any way subtle I really wish it was lol. the only layer in the game that doesn't seem to be affected is the sky. When it flickers everything rendered except the sky flickers bright white. I'm not noticing any actual screen tearing. I've tried running ilb with every resolution..full screen..windowed..borderless..i've tried running it on a 1080 display and also a 4k display. I've tried adjusting every setting possible in nvidia control panel to see if it would have any effect on my problem at all but nothing. The last thing i have to try is updating to nvidias latest game ready drivers. Getting that done now Ill let you know the results

Rusty Shackleford has It Lurks Below

Aug 1, 2018 @ 1:57am

Gpu drivers are up to date still no change. I just did a partial restore(keep my files)..same exact problem..im really at a loss now I was hopeful reinstalling windows would end up fixing it..

cipher.nemo has It Lurks Below

Aug 1, 2018 @ 10:58am

Does something like Furmark[geeks3d.com] flicker as well? Or just ILB?

If you've tried Furmark and it's fine, next steps...

1.) Since you're on a laptop (due to the NVIDIA GTX 960M model number of your GPU), make sure the discrete graphics is the preferred device for 3D apps & games:
> From the NVIDIA Control Panel, go to 3D Settings -> Manage 3D Settings
> Select the "Global Settings" tab, then Preferred Graphics Processor
> Select "High performance NVIDIA processor"
> Save changes, reboot, then test ILB

2.) Next try this: https://www.youtube.com/watch?v=yMxofsjpTbY
3.) Finally, share your DXDiag report. A nice guide is located here. Use a service such as pastebin[pastebin.com] to copy the contents of your DXDiag report and then link it here.

Last edited by cipher.nemo; Aug 1, 2018 @ 10:59am

Rusty Shackleford has It Lurks Below

Aug 1, 2018 @ 12:30pm

Fumark is fine...the 960 is the preferred in nvidia control panel. The video you linked isint the same thing as it is the desktop background flickering into the game.. this is confined to inside the game... though I have ran the compatibility troubleshooter. It didn't change anything for me. Here is my dxdiag paste https://pastebin.com/d4unj6XW . Ive never had a graphical problem like this with any other game.

cipher.nemo has It Lurks Below

Aug 2, 2018 @ 6:14am

Originally posted by diehm30:
Fumark is fine...the 960 is the preferred in nvidia control panel. The video you linked isint the same thing as it is the desktop background flickering into the game.. this is confined to inside the game... though I have ran the compatibility troubleshooter. It didn't change anything for me. Here is my dxdiag paste https://pastebin.com/d4unj6XW . Ive never had a graphical problem like this with any other game.

There is a new version of NVIDIA drivers that just came out yesterday which you don't have installed.

You can grab it from here: https://www.geforce.com/drivers/results/136675

I'm still looking through your dxdiag. :-)

cipher.nemo has It Lurks Below

Aug 2, 2018 @ 6:28am

From that dxdiag, you do have 5 crashes of the NVIDIA driver installer...

Event Name: APPCRASH
P1: setup.exe_NVIDIA Install Application

Event Name: APPCRASH
P1: setup.exe_NVIDIA Install Application

Event Name: APPCRASH
P1: setup.exe_NVIDIA Install Application

Event Name: APPCRASH
P1: setup.exe_NVIDIA Install Application

Event Name: APPCRASH
P1: setup.exe_NVIDIA Install Application

It looks like you have McAfee installed? This crashed...

Event Name: APPCRASH
P1: mcsvhost.exe
P4: HOMENE~2.DLL

I'd definitely run through your system and clean up apps to remove services you don't want. They may or may not cause issues, but it's tough to tell if you don't have a fairly clean system to start with troubleshooting. Since this is a Dell, I assume the OS came pre-installed, correct? If it came with bloat/crapware, you might want to run through it and see what you want to remove. A decent guide: https://www.pcmag.com/article2/0,2817,2477704,00.asp

Also, you have Widnows updates failing. Not sure why, or how long ago, but something you'll want to fix. Most likely not related to this issue, but still worth checking out for overall system stability...
Event Name: StoreAgentDownloadFailure1
P1: Update;Update;ScanForUpdates

Event Name: WindowsUpdateFailure3
P8: Update;Update;ScanForUpdates

Event Name: StoreAgentDownloadFailure1
P1: Update;Update;ScanForUpdates

Event Name: WindowsUpdateFailure3
P8: Update;Update;ScanForUpdates

I hope that helps. If you're still having the issue even after cleaning up your system and addressing the NVIDIA installer crashes, then perhaps a Dev might have some additional advice?

Rusty Shackleford has It Lurks Below

Aug 2, 2018 @ 2:29pm

I did a system restore the night before that removed all of these apps and left only what came with the laptop. After I did this I was having problems for a while getting Nvidia drivers to install again. The installer would keep crashing..after some reboots I managed to get them installed..Mcafee came with the system I never noticed a crash but I dont doubt it happened. It was expired but since resetting I now have a new 365 day actice subscription lol Not sure about the failing windows update but my windows is currently up to date. Gonna run full virus/malware scans again..sometime today when I get a chance I will record a video to post here so you can see exactly what my screen is doing. Maybe that will help someone recognize whats going on?

This is every app removed
7-Zip 16.04 (x64) Igor Pavlov 16.04
Ableton Live 9 Suite Ableton 9.0.0.0
Audacity 2.1.2 Audacity Team 2.1.2
AutoHotkey 1.1.26.00 Lexikos 1.1.26.00
Battle.net Blizzard Entertainment
BIAS AMP 2 Pack (64bit) PositiveGrid 2.1.2.1163
Bias Plugins Pack (64bit) PositiveGrid 1.1.0.374
BlueStacks App Player BlueStack Systems, Inc. 2.7.320.8504
Cableguys VolumeShaper 4.0 Cableguys 4.0
DAEMON Tools Lite Disc Soft Ltd 10.3.0.0152
Dell Product Registration Dell Inc. 3.0.127.0
Dell Update - SupportAssist Update Plugin Dell Inc. 3.3.0.4941
Discord PTB Discord Inc. 0.0.43
Dolphin Dolphin Team 5.0
Dragonball Xenoverse, âåðñèÿ 1.0.0.0 RePack by SEYTER 1.0.0.0
FabFilter Total Bundle (64-bit)
Google Chrome Google Inc. 68.0.3440.84
GPU Temp version 1.0 gputemp.com 1.0
Heaven Benchmark version 4.0 Unigine Corp. 4.0
INTERFACE2 Driver Pioneer DJ Corporation. 1.000
IPVanish IPVanish 3.1.0.0
IPVanish VPN IPVanish.com 2.1.2.0
It Lurks Below Graybeard Games
iZotope Ozone 7 Advanced iZotope, Inc. 7.00
JBridge JBridge
Logitech Gaming Software 8.96 Logitech Inc. 8.96.81
MEGAsync Mega Limited
MeldaProduction Audio Plugins 10 MeldaProduction
Microsoft .NET Framework 4.5 Multi-Targeting Pack Microsoft Corporation 4.5.50710
Microsoft .NET Framework 4.5.1 Multi-Targeting Pack Microsoft Corporation 4.5.50932
Microsoft .NET Framework 4.5.1 Multi-Targeting Pack (ENU) Microsoft Corporation 4.5.50932
Microsoft .NET Framework 4.5.2 Multi-Targeting Pack Microsoft Corporation 4.5.51651
Microsoft .NET Framework 4.5.2 Multi-Targeting Pack (ENU) Microsoft Corporation 4.5.51209
Microsoft .NET Framework 4.6 Targeting Pack Microsoft Corporation 4.6.00081
Microsoft .NET Framework 4.6 Targeting Pack (ENU) Microsoft Corporation 4.6.00127
Microsoft .NET Framework 4.6.1 SDK Microsoft Corporation 4.6.01055
Microsoft .NET Framework 4.6.1 Targeting Pack Microsoft Corporation 4.6.01055
Microsoft .NET Framework 4.6.1 Targeting Pack (ENU) Microsoft Corporation 4.6.01055
Microsoft OneDrive Microsoft Corporation 18.091.0506.0007
Microsoft Silverlight Microsoft Corporation 5.1.41212.0
Microsoft SQL Server 2012 Command Line Utilities Microsoft Corporation 11.0.2100.60
Microsoft SQL Server 2012 Native Client Microsoft Corporation 11.0.2100.60
Microsoft SQL Server 2014 Transact-SQL ScriptDom Microsoft Corporation 12.0.2000.8
Microsoft SQL Server 2014 T-SQL Language Service Microsoft Corporation 12.0.2000.8
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17 Microsoft Corporation 9.0.30729
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161 Microsoft Corporation 9.0.30729.6161
Microsoft Visual C++ 2010 x64 Redistributable - 10.0.40219 Microsoft Corporation 10.0.40219
Microsoft Visual C++ 2010 x86 Redistributable - 10.0.40219 Microsoft Corporation 10.0.40219
Microsoft Visual C++ 2012 Redistributable (x64) - 11.0.60610 Microsoft Corporation 11.0.60610.1
Microsoft Visual C++ 2012 Redistributable (x86) - 11.0.60610 Microsoft Corporation 11.0.60610.1
Microsoft Visual C++ 2013 Redistributable (x64) - 12.0.30501 Microsoft Corporation 12.0.30501.0
Microsoft Visual C++ 2013 Redistributable (x86) - 12.0.30501 Microsoft Corporation 12.0.30501.0
Microsoft Visual C++ 2015 Redistributable (x64) - 14.0.24215 Microsoft Corporation 14.0.24215.1
Microsoft Visual C++ 2015 Redistributable (x86) - 14.0.24215 Microsoft Corporation 14.0.24215.1
Microsoft Visual Studio Community 2015 with Updates Microsoft Corporation 14.0.25420.1
MixMeister BPM Analyzer 1.0 MixMeister Technology LLC
Movavi Video Suite 12 Movavi 12.0.0
Native Instruments Komplete Audio 6 Driver Native Instruments
Native Instruments Kontakt 5 Native Instruments 5.3.1.37
Native Instruments Massive Native Instruments
Native Instruments Service Center Native Instruments
Neutron Advanced iZotope, Inc. 1.01
Nexus Mod Manager Black Tree Gaming 0.61.13
NVIDIA 3D Vision Driver 398.36 NVIDIA Corporation 398.36
NVIDIA Graphics Driver 398.36 NVIDIA Corporation 398.36
NVIDIA PhysX System Software 9.17.0524 NVIDIA Corporation 9.17.0524
NVIDIA Update 31.2.0.0 NVIDIA Corporation 31.2.0.0
OANDA - MetaTrader MetaQuotes Software Corp. 4.00
Overwatch Blizzard Entertainment
PAC-MAN 256 BANDAI NAMCO Studios Vancouver
Path of Building version 1.4.59 Openarl 1.4.59
Path of Exile Grinding Gear Games 2.6.2.12242
PdaNet+ for Android 4.19 June Fabrics Technology Inc
Pioneer CDJXDJ Driver Pioneer DJ Corporation. 1.500.000.000
Pioneer MIX 64bit Driver Pioneer DJ Corporation. 5.0.3.0004
Popcorn Time Popcorn Time 5.6.1.0
PowerISO Power Software Ltd 6.8
Python 2.6.5 (64-bit) Python Software Foundation 2.6.5150
Razer Synapse Razer Inc. 2.20.17.413
rekordbox 5.0.3 64bit Pioneer DJ 5.0.3.0004
Reveal Sound Spire Reveal Sound 1.1.7
Rockstar Games Social Club Rockstar Games 1.1.6.8
Samsung USB Driver for Mobile Phones Samsung Electronics Co., Ltd. 1.5.58.0
SmartByte Drivers and Services Rivet Networks 1.2.600
SoulseekQt version 2016.4.24 Soulseek LLC 2016.4.24
SPL Transient Designer Plus 1.1 Plugin Alliance 1.1
Splice Distributed Creation, Inc. 3.2.48468
Spotify Spotify AB 1.0.85.257.g0f8531bd
Steam Valve Corporation 2.10.91.91
Superior Drummer 3 64-bit Toontrack 3.1.2
Superior Drummer 64-bit Toontrack 2.3.1
TeamViewer 12 TeamViewer 12.0.83369
Tickmill MT4 Client Terminal MetaQuotes Software Corp. 4.00
Toneforge - Menace 1.3 version 1.3 Joey Sturgis Tones 1.3
Toneforge - Menace version 1.1.1 Joey Sturgis Tones 1.1.1
Toontrack Product Manager Toontrack 1.0.1
Traders Way MetaTrader 4 MetaQuotes Software Corp. 4.00
TradeSkillMaster Application version 1.0 TradeSkillMaster 1.0
Twitch Twitch Interactive, Inc. 7.0.0.0
VLC media player VideoLAN 2.2.2
Vulkan Run Time Libraries 1.0.33.0 LunarG, Inc. 1.0.33.0
Vulkan Run Time Libraries 1.0.54.1 Intel Corporation Inc. 1.0.54.1
Vuze Azureus Software, Inc. 5.7.6.0
WinDirStat 1.1.2
WinZip 15.0 WinZip Computing, S.L. 15.0.9302
World of Warcraft Blizzard Entertainment
World of Warcraft Beta Blizzard Entertainment

Rusty Shackleford has It Lurks Below

Aug 2, 2018 @ 3:07pm

Here is a link to a video of the problem. https://www.youtube.com/watch?v=DzAaHJ309E0 In my original post I said that at first I though it was just some sort of lightning effect from a storm. This is with a fresh install of the game like last time. As you can see the length of time between flashes is a bit sporadic and I tolerated this for a while..by a while i mean a couple of hours by the time I hit level 4 last time the flickering just became basically constant and super fast. Fast foward like 15 minutes and this is what it looks like now. https://youtu.be/WNjz5dCZx5o basically unplayable i dont know how anyone could stand staring at that for any extended amount of time lol. Something is going on to make this progressively worsen with time played and a fresh install of the game seemed to reset that for a few minutes at least lol Not sure if I mentioned already but the problem is exactly the same running the game using the nvidia card or only integrated graphics..This kind of makes me feel like its not a problem with my video card.

Last edited by Rusty Shackleford; Aug 2, 2018 @ 3:11pm

Graybeard Games [developer] Aug 2, 2018 @ 6:04pm

That is super strange. I have no idea why that would be happening. No one else is reporting this. Let me ask a few friends if they have any ideas.

#10

Rusty Shackleford has It Lurks Below

Aug 2, 2018 @ 11:07pm

Thank you so much for checking in to this for me @graybeardgames

#11

cipher.nemo has It Lurks Below

Aug 3, 2018 @ 9:40am

Wow, that is bad.

I'm glad the developer replied for you. :-)

#12

cipher.nemo has It Lurks Below

Aug 3, 2018 @ 10:13am

I did a little more research on this and have something new to try. BTW, I'm just a user like you, not a dev, but I'm always interested in troubleshooting gaming issues since I work in IT and do software engineering. Hopefully one of these solutions will help...

From https://us.battle.net/forums/en/hearthstone/topic/17347647745...

1.) Try disabling the "Desktop Windows Manager Session Manager"
> Go to "Start" > "Control Panel" > "Administrative Tools" > "Services"
> From services list, right-click "Desktop Window Manager Session Manager" and select "Stop"
> Right-click this service again and select "Properties"
> Change "Startup type" to "Disabled"
> Click "OK"
> Test ILB

2.) Make sure Razer Synapse software is removed and test. Reports of white flickering in other games with Razer Comms and Synapse software installed. Perhaps newer versions of this software from Razer would help? You listed that in the software you had.

Also, other troubleshooting for the flickering...

3.) Turn off Thread optimization to troubleshoot.
> NVIDIA control panel
> 3D settings > Manage 3D Settings > Global Settings (or change for just ILB)
> Set "Threaded optimization" to Off

Also, unrelated to your issue, but just my general advice...

1.) I would not remove Microsoft .NET libraries, as they are fairly passive and required by various applications that use .NET. Same goes for the Microsoft Visual C++ redistributes.

2.) You have a lot of audio mixing/editing software installed at one point (Native Instruments Komplete, Neutron Advanced iZotope, rekordbox, Reveal Sound Spire, Audacity, etc. in your list). That software may install audio codecs and drivers that could cause issues with your sound drivers in other apps. Since codecs have no universal standard (or rather loose standard), they're often installed on systems without much thought to existing codecs or new codecs installed later. Just like the ol' "DLL hell[en.wikipedia.org]", codecs are another type of Windows hell. And the problem is that even if you uninstall that audio mixing software, it can still leave behind the codecs it added, since they're often considered a shared resource. Same may be true for apps such as Spotify and Twitch that you have listed above. Also Twitch and VLC may add video codecs as well as sound codecs.

Last edited by cipher.nemo; Aug 3, 2018 @ 10:14am

#13

Rusty Shackleford has It Lurks Below

Aug 3, 2018 @ 9:24pm

I went to try this 1.) Try disabling the "Desktop Windows Manager Session Manager"
> Go to "Start" > "Control Panel" > "Administrative Tools" > "Services"
> From services list, right-click "Desktop Window Manager Session Manager" and select "Stop"

Desktop window manager session manager or any combination of those words are not in that list for me. I didn't remove the .net libraries or the c++ those were removed by windows automatically when I restored. Those will all be downloaded and installed again once I get around to installing all of my software again. Razor synapse is removed its on the list I provided. That was software from the old mouse I used to use. Without that software there is no change. Without all of the software i had previously there is no change. Sorry if i seem short just got off work been very busy today..Ive done everything ive known of to try and everything you have came up with lol..damn this is frustrating..my fingers are crossed that Mr. Brevik is gonna bust out a magical solution for me lol.

#14