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Gregrognard has Pogostuck: Rage With Your Friends

Mar 15, 2019 @ 2:48pm

Game Doesn't Work

Hi. I just bought the game and offered it to a friend. When i launch it, it says "Pogostuck.exe stopped to work" (smth like that, translated it from french)

The author of this topic has marked a post as the answer to their question.
Click here to jump to that post.

Originally posted by Superku:

Ok "good". The game crashes on DirectSound initialization.
Please check the 2 responses in the following thread for reference:
https://github.com/Cxbx-Reloaded/Cxbx-Reloaded/issues/793

Another player had issues with the audio before, he couldn't even launch the game at first but when he did it ran at 2FPS or so. He wrote me the solution via e-mail:

Hey so the problem was, for some stupid reason, my speakers were plugged into my motherboards back audio panel and its messed up somehow.
I didn't think that could cause a problem but my friend kept telling me that i should switch back to the front port cause the Nahimic 2+ audio drivers I'm using only work with the front panel;
so he changed it front the back to the front audio port and i started the game and it works properly now with audio.

Can you check your audio settings, for example the default/ current playback device?

< >

Showing 1-11 of 11 comments

Superku [developer] Mar 15, 2019 @ 11:16pm

Hey there! Thank you for buying the game and sorry that it's making issues.

Do you see the small startup window?
https://i.gyazo.com/b09b3e02dac32e0f83820494f8a0a62d.png
Does the actual game window open after?

Can you please set "-diag" (without quotes) as a launch option
https://i.gyazo.com/0832a4c0946de65fa3cfab326df8c8a0.png
and try launching the game again?
The game should then create an acklog.txt in the game's installation folder. Can you check that and paste the last few lines here?
If you have the game/ your whole Steam game library installed in a subfolder of "Program Files" then you will need to check "run as admin" on the Pogostuck.exe compatibility tab, otherwise it does not have the rights to write the log file to the folder.

Additionally, please check your local files in the Pogostuck installation folder. They should be around 447MB in total. For a few people the game didn't fully download at first.

Gregrognard has Pogostuck: Rage With Your Friends

Mar 16, 2019 @ 5:17am

Hi, thanks for answering, -diag doesn't work, i already tried that before this post ( i tried to uninstall the game and install it again, didnt worked)
I have the startup window, run as admin doesnt work either :/

menu_pages_init END DONE COMPLETED!!....
1st frame with 2250 MB at 5.702
menu_item_function_apply_video_changes() at frame 2 - START
pp_on_d3d_lost_event() at frame 2 - remove rendertargets now
pp_remove_rendertargets() at frame 2.....END - pp_on_d3d_lost_event: remove rendertargets OK. pp_clear_viewstages now...
pp_clear_viewstages at frame 2.END - pp_on_d3d_lost_event: OK
VIDEO-SETTINGS: size(1280,1024), pos(0,0), menu_fullscreen(1)- rect[monitor 0]: x(0,1280), y(0,1024)
menu_item_function_apply_video_changes(), calling video_set B at frame 2...
D3D_Resize Window: 1280x1024 -> Window: 1x1280x1024x32
-> video_set: screen_size(1280,1024)OK!
pp_on_d3d_reset_event() at frame 2, screen_size(1280,1024)
pp_create_rendertargets() at frame 2.....END

Here are the last line, tell me if you need another part of the acklog

Superku [developer] Mar 16, 2019 @ 5:29am

Thank you. I've seen this issue before, see here:
https://steamcommunity.com/app/688130/discussions/1/1837937637903205753/

Not really sure why that would help but can you try and create a settings.txt in a folder (which you have to create as well) in the following path?=>
C:\Users\YOURNAME\AppData\Roaming\Pogostuck

While you're at it, please try and add the following lines to the settings.txt:
ScreenSizeX 1280
ScreenSizeY 720
DisplayMode 0

Let me know if that works for you!

EDIT: Oh, and can you please check and report the size of your 1.kupack file? And the size of all your files combined please.

Last edited by Superku; Mar 16, 2019 @ 5:35am

Gregrognard has Pogostuck: Rage With Your Friends

Mar 16, 2019 @ 6:02am

1.kupack is doing 351 334 Ko
The whole folder size is 469 041 152 octets, 447 Mo

Settings.txt didnt worked :/

Superku [developer] Mar 16, 2019 @ 6:08am

What does the acklog.txt say after your last attempt?

Gregrognard has Pogostuck: Rage With Your Friends

Mar 16, 2019 @ 6:36am

Mouse found
NVIDIA Quadro FX 1700 pure T&L device 1ff9 detected
D3D device NVIDIA Quadro FX 1700 1ff9 selected.
pogoMain.dll opened
pogoSound.dll opened
pogoXinput.dll opened
data.wrs opened
loca.wrs opened
tex.wrs opened
EVDF: function not found
OriginalHandler: function not found
ackSuperIsConnectedToFriendLobby: function not found
ackSuperkuDownloadHighscores: function not found
ackSuperkuDrawLeaderboardToEntity: function not found
ackSuperkuFillTextWithHighscores: function not found
ackSuperkuFillTextWithHighscores_SubModule: function not found
ackSuperkuUGCCreateItem: function not found
ackSuperkuUGCGetCreateVariableInfo: function not found
ackSuperkuUGCGetFileInfo: function not found
ackSuperkuUGCGetItemDownloadInfo: function not found
ackSuperkuUGCGetItemState: function not found
ackSuperkuUGCGetItemUpdateProgress: function not found
ackSuperkuUGCGetNumSubscribedItems: function not found
ackSuperkuUGCGetQueryVariableInfo: function not found
ackSuperkuUGCGetSubscribedItems: function not found
ackSuperkuUGCQueryItemsPublishedByUser: function not found
ackSuperkuUGCSubscribeItem: function not found
button_display_want2: function not found
button_display_want3: function not found
button_display_want4: function not found
cutscene_bar_display_dialog: function not found
dialog_draw_gmap_button_helper_steam: function not found
draw_slider: function not found
entDynamicFnc_dummy: function not found
hpf_on_ent_remove_old: function not found
hpf_on_level_load_old: function not found
inputUpdate: function not found
kuLevelProgressGet: function not found
kuLoadFileToMemory: function not found
kuSoundCreateDSB8FromFile: function not found
kuiFncPrototype: function not found
kuntainerNotifyPrototype: function not found
language_init: function not found
lypsincEditorDo: function not found
menuAddInvite: function not found
menuJoinGameFromSteamUI: function not found
menu_item_function_pointer: function not found
networkUpdate: function not found
peEventDummy: function not found
spDraw: function not found
storeAndUploadSaveGame: function not found..................................................................................................
Running POGOSTUCK.EXE
Main started at 2.582
lobbyWantedPos(0)
skHatFiles_startup started
pogostickFileInit_startup started
boostFileInit_startup started
clothFileInit_startup started
cached_startup started
particles2_startup started
dummy_startup started
planetAreaPos_startup started
D3D_Init Window: 1024x768 -> Window: 1x1024x768x32
Video memory found: 2250 MB
Main loop at 2.809
inputInit() at frame 1: ackSuperkuSteamControllerInit: -1024
enc_init() at frame 1
menuProfileActiveGet at frame 1, localUser(76561198335016408)
str_getFilepath(\settings.txt) at frame 1: result(C:\Users\drkensang\AppData\Roaming\Pogostuck\settings.txt)
>> ackSuperkuDLLUpdateReceive at frame 1: ackSuperkuLoadFile(): !ifs: error(No such file or directory) good(0) eof(0) fail(1) bad(0) SETTINGS(0): bufferMaxSize(-4) - settings.txt does not exist! -> menuProfileActive(0) (-4)
settingsDefault() executed.
load settings(0).txt at frame 1
str_getFilepath(\settings.txt) at frame 1: result(C:\Users\drkensang\AppData\Roaming\Pogostuck\settings.txt)
>> ackSuperkuDLLUpdateReceive at frame 1: ackSuperkuLoadFile(): !ifs: error(No such file or directory) good(0) eof(0) fail(1) bad(0) bufferMaxSize(-4)
steamLanguageToID at frame 1: cSteamLanguage(english) => ID(0) - settings.txt does not exist!
0 settings loaded from ini file, 0 skipped/ not found
multiMonitorGetInfo: resolution.dmDisplayFrequency(60)
kuWRSOpen(loca.wrs): byteOffsetBehindDataChunk(47975) registrySizeCompressed(199) registrySizeUncompressed(480) numFiles(12)
readResult(1) ferror(0) feof(0) decodedSize(480)
kuWRSOpen(loca.wrs): END
kuWRSOpen(data.wrs): byteOffsetBehindDataChunk(68387704) registrySizeCompressed(10860) registrySizeUncompressed(29680) numFiles(742)
readResult(1) ferror(0) feof(0) decodedSize(29680)
kuWRSOpen(data.wrs): END
kuWRSOpen(tex.wrs): byteOffsetBehindDataChunk(35545826) registrySizeCompressed(3599) registrySizeUncompressed(11000) numFiles(275)
readResult(1) ferror(0) feof(0) decodedSize(11000)
kuWRSOpen(tex.wrs): END
language_init(1) START
language_init(-1024): loading text from file: english.txt ...
txt_loadwFromFile(english.txt) at frame 1, kuWRSFileLoad size(12308) DONE - 239 strings loaded!Now sorting data...DONE
menu_pages_destroy() at frame 1...COMPLETE
menu_pages_init START
menu_pages_init FIRST LOOP OK
equipStringsLanguageSetup
menu_pages_init options page now
menu_pages_init in game options page now
menu_pages_init main menu now
menu_pages_init video options page now
menu_pages_init audio options page now
menu_pages_init control options page now
menu_pages_init misc options page now
menu_pages_init friends page now
menu_pages_init wardrobe options page now
menu_pages_init leaderboards page now
menu_pages_init replay page now
menu_pages_init END DONE COMPLETED!!....
1st frame with 2250 MB at 2.825
menu_item_function_apply_video_changes() at frame 2 - START
pp_on_d3d_lost_event() at frame 2 - remove rendertargets now
pp_remove_rendertargets() at frame 2.....END - pp_on_d3d_lost_event: remove rendertargets OK. pp_clear_viewstages now...
pp_clear_viewstages at frame 2.END - pp_on_d3d_lost_event: OK
VIDEO-SETTINGS: size(1280,1024), pos(0,0), menu_fullscreen(1)- rect[monitor 0]: x(0,1280), y(0,1024)
menu_item_function_apply_video_changes(), calling video_set B at frame 2...
D3D_Resize Window: 1280x1024 -> Window: 1x1280x1024x32
-> video_set: screen_size(1280,1024)OK!
pp_on_d3d_reset_event() at frame 2, screen_size(1280,1024)
pp_create_rendertargets() at frame 2.....END

Superku [developer] Mar 16, 2019 @ 6:39am

Okay thank you.
I've just uploaded a new build (Patch 14B) with more debugging information after the pp_create_rendertargets line.
Can you please update the game, try again and post the last few lines of your acklog? It should list something else now, for example the audio engine (otherwise it's DirectX crashing for whatever reason).

Gregrognard has Pogostuck: Rage With Your Friends

Mar 16, 2019 @ 6:46am

Log of A8 Engine 8.47.1 run at Sat Mar 16 14:44:41 2019
drkensang on Windows NT/2000/XP version 6.1 Build 7601
Options -diag -nx 100 -ns
App: C:\Program Files (x86)\Steam\steamapps\common\Pogostuck\Pogostuck.exe in C:\Program Files (x86)\Steam\steamapps\common\Pogostuck\
Author: Felix Pohl

DI interface opened
Start Window opened(c) Conitec - www.3dgamestudio.com
A8 Engine - Pro Edition V8.47.1 - Mar 9 2016
Linking C:\Program Files (x86)\Steam\steamapps\common\Pogostuck\Pogostuck.exe...

Mouse found
NVIDIA Quadro FX 1700 pure T&L device 1ff9 detected
D3D device NVIDIA Quadro FX 1700 1ff9 selected.
pogoMain.dll opened
pogoSound.dll opened
pogoXinput.dll opened
data.wrs opened
loca.wrs opened
tex.wrs opened
EVDF: function not found
OriginalHandler: function not found
ackSuperIsConnectedToFriendLobby: function not found
ackSuperkuDownloadHighscores: function not found
ackSuperkuDrawLeaderboardToEntity: function not found
ackSuperkuFillTextWithHighscores: function not found
ackSuperkuFillTextWithHighscores_SubModule: function not found
ackSuperkuUGCCreateItem: function not found
ackSuperkuUGCGetCreateVariableInfo: function not found
ackSuperkuUGCGetFileInfo: function not found
ackSuperkuUGCGetItemDownloadInfo: function not found
ackSuperkuUGCGetItemState: function not found
ackSuperkuUGCGetItemUpdateProgress: function not found
ackSuperkuUGCGetNumSubscribedItems: function not found
ackSuperkuUGCGetQueryVariableInfo: function not found
ackSuperkuUGCGetSubscribedItems: function not found
ackSuperkuUGCQueryItemsPublishedByUser: function not found
ackSuperkuUGCSubscribeItem: function not found
button_display_want2: function not found
button_display_want3: function not found
button_display_want4: function not found
cutscene_bar_display_dialog: function not found
dialog_draw_gmap_button_helper_steam: function not found
draw_slider: function not found
entDynamicFnc_dummy: function not found
hpf_on_ent_remove_old: function not found
hpf_on_level_load_old: function not found
inputUpdate: function not found
kuLevelProgressGet: function not found
kuLoadFileToMemory: function not found
kuSoundCreateDSB8FromFile: function not found
kuiFncPrototype: function not found
kuntainerNotifyPrototype: function not found
language_init: function not found
lypsincEditorDo: function not found
menuAddInvite: function not found
menuJoinGameFromSteamUI: function not found
menu_item_function_pointer: function not found
networkUpdate: function not found
peEventDummy: function not found
spDraw: function not found
storeAndUploadSaveGame: function not found..................................................................................................
Running POGOSTUCK.EXE
Main started at 3.141
lobbyWantedPos(0)
skHatFiles_startup started
pogostickFileInit_startup started
boostFileInit_startup started
clothFileInit_startup started
cached_startup started
particles2_startup started
dummy_startup started
planetAreaPos_startup started
D3D_Init Window: 1024x768 -> Window: 1x1024x768x32
Video memory found: 2250 MB
Main loop at 3.515
inputInit() at frame 1: ackSuperkuSteamControllerInit: -1024
enc_init() at frame 1
menuProfileActiveGet at frame 1, localUser(76561198335016408)
str_getFilepath(\settings.txt) at frame 1: result(C:\Users\drkensang\AppData\Roaming\Pogostuck\settings.txt)
>> ackSuperkuDLLUpdateReceive at frame 1: ackSuperkuLoadFile(): !ifs: error(No such file or directory) good(0) eof(0) fail(1) bad(0) SETTINGS(0): bufferMaxSize(-4) - settings.txt does not exist! -> menuProfileActive(0) (-4)
settingsDefault() executed.
load settings(0).txt at frame 1
str_getFilepath(\settings.txt) at frame 1: result(C:\Users\drkensang\AppData\Roaming\Pogostuck\settings.txt)
>> ackSuperkuDLLUpdateReceive at frame 1: ackSuperkuLoadFile(): !ifs: error(No such file or directory) good(0) eof(0) fail(1) bad(0) bufferMaxSize(-4)
steamLanguageToID at frame 1: cSteamLanguage(english) => ID(0) - settings.txt does not exist!
0 settings loaded from ini file, 0 skipped/ not found
multiMonitorGetInfo: resolution.dmDisplayFrequency(60)
kuWRSOpen(loca.wrs): byteOffsetBehindDataChunk(47975) registrySizeCompressed(199) registrySizeUncompressed(480) numFiles(12)
readResult(1) ferror(0) feof(0) decodedSize(480)
kuWRSOpen(loca.wrs): END
kuWRSOpen(data.wrs): byteOffsetBehindDataChunk(68387704) registrySizeCompressed(10860) registrySizeUncompressed(29680) numFiles(742)
readResult(1) ferror(0) feof(0) decodedSize(29680)
kuWRSOpen(data.wrs): END
kuWRSOpen(tex.wrs): byteOffsetBehindDataChunk(33211837) registrySizeCompressed(3597) registrySizeUncompressed(11000) numFiles(275)
readResult(1) ferror(0) feof(0) decodedSize(11000)
kuWRSOpen(tex.wrs): END
language_init(1) START
language_init(-1024): loading text from file: english.txt ...
txt_loadwFromFile(english.txt) at frame 1, kuWRSFileLoad size(12308) DONE - 239 strings loaded!Now sorting data...DONE
menu_pages_destroy() at frame 1...COMPLETE
menu_pages_init START
menu_pages_init FIRST LOOP OK
equipStringsLanguageSetup
menu_pages_init options page now
menu_pages_init in game options page now
menu_pages_init main menu now
menu_pages_init video options page now
menu_pages_init audio options page now
menu_pages_init control options page now
menu_pages_init misc options page now
menu_pages_init friends page now
menu_pages_init wardrobe options page now
menu_pages_init leaderboards page now
menu_pages_init replay page now
menu_pages_init END DONE COMPLETED!!....
1st frame with 2250 MB at 3.529
menu_item_function_apply_video_changes() at frame 2 - START
pp_on_d3d_lost_event() at frame 2 - remove rendertargets now
pp_remove_rendertargets() at frame 2.....END - pp_on_d3d_lost_event: remove rendertargets OK. pp_clear_viewstages now...
pp_clear_viewstages at frame 2.END - pp_on_d3d_lost_event: OK
VIDEO-SETTINGS: size(1280,1024), pos(0,0), menu_fullscreen(1)- rect[monitor 0]: x(0,1280), y(0,1024)
menu_item_function_apply_video_changes(), calling video_set B at frame 2...
D3D_Resize Window: 1280x1024 -> Window: 1x1280x1024x32
-> video_set: screen_size(1280,1024)OK!
pp_on_d3d_reset_event() at frame 2, screen_size(1280,1024)
pp_create_rendertargets() at frame 2.....END
main function continues after applying video settings... at frame 2AB
main function continues at frame 3 - CD calling kuSoundInit(001B044A)...

Thanks you for your implication :)

The author of this thread has indicated that this post answers the original topic.

Superku [developer] Mar 16, 2019 @ 6:57am

Hey so the problem was, for some stupid reason, my speakers were plugged into my motherboards back audio panel and its messed up somehow.
I didn't think that could cause a problem but my friend kept telling me that i should switch back to the front port cause the Nahimic 2+ audio drivers I'm using only work with the front panel;
so he changed it front the back to the front audio port and i started the game and it works properly now with audio.

Can you check your audio settings, for example the default/ current playback device?