Steam Key?

[The Scarlet Ducky]

I bought this game on Itch months ago and forgot about it because I was in the middle of moving house. I see it's on steam now and the Itch page says we're supposed to get a steam key but I haven't gotten one. Do we get the key for the early access or at launch? I would like to add it to my steam library because there is no Itch forum for this game.

[-Archeon]

In the dowload page there should be a 'claim steam key'.

[The Scarlet Ducky]

Първоначално публикувано от -Archeon:

In the dowload page there should be a 'claim steam key'.

All I see is the options to uninstall, reinstall, and check for update.

[Sleipnir]

Hey there! Follow these instructions and you should get a key:
https://itch.io/t/67604/how-to-get-a-steam-key-from-your-itchio-purchase

Let me know if that works for ya. :)

[The Scarlet Ducky]

Първоначално публикувано от Sleipnir:

Hey there! Follow these instructions and you should get a key:
https://itch.io/t/67604/how-to-get-a-steam-key-from-your-itchio-purchase

Let me know if that works for ya. :)

I did already try that but no luck. I've emailed support and they couldn't find my purchase. I've sent them my payment details but I haven't heard back from them yet. Hopefully I'll get a response today.

[The Scarlet Ducky]

FYI it's fixed.

[Sleipnir]

Oh, good! What was the solution? Did they email you back?

[The Scarlet Ducky]

Първоначално публикувано от Sleipnir:

Oh, good! What was the solution? Did they email you back?

For some reason the purchase didn't get linked to my email even though I could download and play it on the Itch.io app. They linked it and sent me the download page with the key that you are normally supposed to get.

[Sleipnir]

Ah, ok. Thanks for letting me know. Glad you got your key.