Can not build more than 1 unit type

[Joe Kababy]

I have created new units for each of the factories, they are checked in the Faction Creator>Customise section and yet I can not build them in a game.

I only ever have the option of building the one unit form each factory. Is this a known bug? I will attempt to re install.

[Team17_Assistance]

Hello Rip'n'Tear

Do you have a screenshot of the unit building screen, as we want to make sure you have the vehicles checked to appear selectable in your Faction.

Thanks,
Team17 Support

[Joe Kababy]

Yes I have some screenshots. Showing checkmarked units in unit customisation and faction overview.
http://steamcommunity.com/sharedfiles/filedetails/?id=1275024191
http://steamcommunity.com/sharedfiles/filedetails/?id=1275025009
http://steamcommunity.com/sharedfiles/filedetails/?id=1275025097
http://steamcommunity.com/sharedfiles/filedetails/?id=1275025433

At that point in the game all the buildings including comm center are constructed. Problem is the same with any mode and any difficulty.

Thank you.

[SMole]

Got this problem too. At first two missions I could build one or two units, but in the third mission I can't build anythind except chaingun infantry. Even both of turrent can't be built.
Units are just not available. Turrets can be selected, but when I place them on battlefield, it just does nothing. Tried several times and on different terrain.
http://steamcommunity.com/id/SMole/screenshot/937180588986075087
http://steamcommunity.com/id/SMole/screenshot/937180588986075329

[Joe Kababy]

Hey devs,

I put in a refund request but it was denied by steam because I have 6 hours playtime.
I have played a couple multiplayer games and am unhappy with the way you can be matched against opponents with much stronger units.

Everyone in multiplayer should have access to the same unit pool, also segregating players based on what they have unlocked would be bad because youd be reducing the player pool.

I just wanted a competitive multiplayer RTS experience, harking back to red alert 2 but what you have created seems to have a needless prgression system which should be scrapped entirely for the sake of multiplayer.

Please approve a refund for me, I have very few hours and I do not like your game.

[fickó]

I just had this happen earlier today, for some reason the game switched from the custom faction to the "default profile" at the start of the mission, even after I explicitly selected my own faction file, happened several times but then worked itself out after I restarted the game. Not quite sure what causes it to happen.

[Joe Kababy]

Please adress this unresolved issue.

[Team17_Assistance]

We are investigating this issue.

Can you please follow the steps here: http://steamcommunity.com/app/686260/discussions/1/2595630410192826168/ and send us your log folder.

Thanks,
Team17 Support

[t4ctic]

same in this thread (could be merged)

http://steamcommunity.com/app/686260/discussions/1/1693785669848650853/

[Joe Kababy]

Originally posted by Team17_Assistance:

We are investigating this issue.

Can you please follow the steps here: http://steamcommunity.com/app/686260/discussions/1/2595630410192826168/ and send us your log folder.

Thanks,
Team17 Support

No guys.
I would like a refund for this purchase but Steams automated system has refused me because of too many hours "playtime".
Most of which was spent in menus trying to figure out this problem.

On the whole though I wanted an RTS where everyone was on a level playing field for multiplayer. You've built something where that will never be possible.

Please kindly authorise a refund.

[Team17_Assistance]

Originally posted by Rip 'n' Tear:

Originally posted by Team17_Assistance:

We are investigating this issue.

Can you please follow the steps here: http://steamcommunity.com/app/686260/discussions/1/2595630410192826168/ and send us your log folder.

Thanks,
Team17 Support

No guys.
I would like a refund for this purchase but Steams automated system has refused me because of too many hours "playtime".
Most of which was spent in menus trying to figure out this problem.

On the whole though I wanted an RTS where everyone was on a level playing field for multiplayer. You've built something where that will never be possible.

Please kindly authorise a refund.

We understand this is frustrating for you. This issue is under investigation.

Unfortunately, we are unable to offer a refund on any items which have been purchased directly through Steam.
To pursue a refund, we would like to recommend that you please contact Steam Support directly.
For more information on Steam's refund policy, and how to contact them, please follow the link below:
http://store.steampowered.com/steam_refunds/

Our apologies for any confusion.

Team17 Support