Inventory Wiped

[dangow]

My entire inventory was wiped clean. Only the items that were equipped remain on my char.
Is there a process for recovery?

[Bean]

Happened to me today after a game crash. Was farming Reiner for ~two hours and had gotten 10-15+ rares of each item category from him. When I hit E to execute him at the end of the fight, i hit escape to try and skip the cutscene. Unlike other times i skipped the cutscene, this time the game crashed. After submitting the bug report, I logged back in and only had 2 or so rares of each item in my inventory. I had been hoping to farm a legendary, but not if the game keeps deleting my inventory.

[N1TroX]

Messaggio originale di Hahapoint:

I did some more "tests" just now:
Test #1:
1. I logged in, went to the shops, bought one weapon, "return to desktop";
2. I logged in again, opened my inventory, and found the weapon bought in step one, no loss. Good!
Test #2:
1. After test #1, I went to finish the Payback side quest, got the reward (an armor piece), after checking the details of my newly acquired armor piece, I "returned to desktop";
2. I logged in again, opened my inventory, and found the armor piece there, but in the "unchecked" state. Still good, but something fishy started to show, as the state of this armor piece should be "checked" because I did so before logging out last time.... anyway move on.
Test #3:
1. After test #2, I ran the Payback side quest without stop for 5 times in such way as "
get the quest -> finish it -> teleport to report back to her -> receive the reward ", then after having viewed all the newly acquired weapons and armor pieces, I "returned to desktop"
2. I logged in again, opened my inventory -- the issue was back: all the items I got from step 1 were lost. Over.
It seems that the game server managing our save data is having issue dealing with saving requests that have larger payload... not sure about the server's workload for supporting the Demo though. I hope SE has a good plan supporting possible huge amount of concurrent requests like this for the real game....

This is a very nice research that you have done mate, from my pov helpful for the Devs to try and find a fix to this that shouldn't ever happen in a looter shooter game.

[pitfiend]

Same just happened to me, my entire inventory wiped clean beside what I was using. Luckily I didn't lose any legendaries, then again I never got any to begin with.

[Oberst Stahlgewitter]

Hello my awards have been reset. Now everything is back to zero. What shoud that? So the game was done for me.

[Opicano]

I've been getting this the past week or so as well. Happens even when returning to lobby first, then exiting. Today, I thought maybe it was due the UE4 crash errors I would get when quitting to desktop, so I stopped forcing DX12, went through 2 loops of side quests then returned to lobby and quit game, no errors. Still lost items when logged back in. To be specific, all the new items I got this session disappeared - around 15 items worth of armor and weapons of common, uncommon and rare qualities - while the old, not-equipped items stayed (not sure what determines that). I'm glad you all are aware of the issue and here's hoping it gets squared away before launch.

update: played another hour 1/2, went to lobby then quit. Logged back in and stuff was gone again. I think I'll wait until patch.

- Windows OS Version: 10.0.18363 Build 18363
- Description of the issue: ^

- Are you able to consistently reproduce the issue? Yes, every session this past week.
- In Game Language: English
- Were you playing multiplayer? Solo
- Was crossplay activated? No

- CPU Model: i7 4790k 4GHz
- GPU Model: Nvidia GTX 1070
- RAM: 16GB

[jonnyterk]

Twice, I have lost some of my inventory on different characters. I have lost two legendaries. All that farming deleted in a instant. PCF when you finally fix give back what people have lost please look into my account. So many hours for nothing now.

[Bean]

Agree with Opicano. The one thing I haven't seen is currently equipped items disappear. So if you farm a legendary, equip it. If your character already has 2 legendaries? Make a new one.

[Gorunova]

I lost all gear including equipped items, so it can happen. After 90hrs I lost all of my legendary weapons...

[H3L10S]

I only started to lose items since yesterday which is strange considering i have 49 hours logged in the demo, but now i'm dreading finding any legendaries or worst case scenario as some people have experienced, losing all my accolades.

[Lupin]

Don`t ever Exit to Desktop. the only time this has happened to me is when i did that. always go to lobby first

[H3L10S]

Always do, but the game or the servers decided that 49 hours was a good time to start clearing my inventory.

[H3L10S]

Hopefully this maintenance will fix that problem.

[PowerStranger]

Messaggio originale di Hahapoint:

I did some more "tests" just now:
...
Test #2:
1. After test #1, I went to finish the Payback side quest, got the reward (an armor piece), after checking the details of my newly acquired armor piece, I "returned to desktop";
2. I logged in again, opened my inventory, and found the armor piece there, but in the "unchecked" state. Still good, but something fishy started to show, as the state of this armor piece should be "checked" because I did so before logging out last time.... anyway move on.
Test #3:
1. After test #2, I ran the Payback side quest without stop for 5 times in such way as "
get the quest -> finish it -> teleport to report back to her -> receive the reward ", then after having viewed all the newly acquired weapons and armor pieces, I "returned to desktop"
2. I logged in again, opened my inventory -- the issue was back: all the items I got from step 1 were lost. Over.
It seems that the game server managing our save data is having issue dealing with saving requests that have larger payload... not sure about the server's workload for supporting the Demo though. I hope SE has a good plan supporting possible huge amount of concurrent requests like this for the real game....

This pretty much describes how I lost my Aerie Master I got as a quest reward

[Ricky's Burger]

Same here after maintenance .
Great day of farming today : 4 legos
Worst of outriders's farming day: inv. wiped after loosing connection or crashes .

Hopefully it s a demo , so lets hope that April's first bug will be corrected

[Lupin]

Messaggio originale di PowerStranger:

Messaggio originale di Hahapoint:

I did some more "tests" just now:
...
Test #2:
1. After test #1, I went to finish the Payback side quest, got the reward (an armor piece), after checking the details of my newly acquired armor piece, I "returned to desktop";
2. I logged in again, opened my inventory, and found the armor piece there, but in the "unchecked" state. Still good, but something fishy started to show, as the state of this armor piece should be "checked" because I did so before logging out last time.... anyway move on.
Test #3:
1. After test #2, I ran the Payback side quest without stop for 5 times in such way as "
get the quest -> finish it -> teleport to report back to her -> receive the reward ", then after having viewed all the newly acquired weapons and armor pieces, I "returned to desktop"
2. I logged in again, opened my inventory -- the issue was back: all the items I got from step 1 were lost. Over.
It seems that the game server managing our save data is having issue dealing with saving requests that have larger payload... not sure about the server's workload for supporting the Demo though. I hope SE has a good plan supporting possible huge amount of concurrent requests like this for the real game....

This pretty much describes how I lost my Aerie Master I got as a quest reward

So returning to the lobby now and again will help reduce the size of the data needing saved.