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That's really weird. Not sure how that you're getting that message
Remember that your INBOX almost always will have a complete set of Earthborn gear, just leave it alone in there!
You need to put the earthborn items you don't want off each character into the stash, then load into an alt character you will delete, take stuff you want to get rid of out of the stash, then return to lobby and delete the character.
Note don't take the items again from the in box where you got them originally, take them from the actual stash.