Bug Report Update Thread

[James]

Hi Everyone,

Thank you for all the comments and feedback.

Please note: We are adding multiplayer back, I will follow up with announcements explaining this. Thank you for your patience.

I will open this thread across all of the Commandos community hubs. If you are running into problems with a particular version of Commandos, please post it in its own thread, this will help us coordinate our efforts in searching for solutions.

We are working on resolving as many problems as possible with the recent patches. We have heard you on the previous thread and are working towards solutions.

Many of the comments I have read state that the game simply does not run on a particular Operating System - typically Windows 10 64 bit. However, this hasn't helped us unfortunately as some of our test machines are running Windows 10 64 bit and we are not seeing the same problems. With that said, if you could provide your full system hardware log, we might be able to hunt down hardware incompatibility etc.

To run a DxDiag report follow the steps below:

• If you are running Windows Vista or higher go to your task bar.
  
• Click on, "Start Button".
  
• Click on, "Run".
  
• In the pop-up window enter DxDiag and hit ok.
  
• The DirectX Diagnostic Tool pop-up window should appear.
  
• Click on, "Save all information".

From there, you can copy this information to a website like Pastebin[pastebin.com] Please copy and paste the link to your log into a comment here. Please also explain the problem you are experiencing with the game in as much detail as possible. We are doing our absolute best to fix the problems with the games.

[James]

Originally posted by Kenshiro FR:

here's the news for Windows 10
Legacy versions:
Commandos Behind Enemy Lines not work (logic seen that before he functioned not under Windows 10 and the problem with Wargame.dir quote before)

Commandos Beyond the Call of Duty (Works perfectly, except for the problem of WAR_MP.DIR quote before)

Commandos 2 Men of Courage (Works or not Windows 7 or Windows 10 still the Stop function)

Commandos 3 Destination Berlin (Works poorly, I flashes on the screen) for version updater no more bugs with the sniper and the loading of the mission ^ - ^

What I propose is why not put just the same files that we had from the beginning to the Legacy Version?
If another proposal, I also buy the game on DotEmu (long ago) I retest and launches all smoothly under Windows 10 (except Commandos Behind Enemy Lines for DirectX5) it would be a good compromise for the Legacy version instead of putting the GOG version, which I see has large bugs.

Hi Kenshiro, I am reading all feedback across all of the games. You don't need to post this on them all. Please can you split the bugs by the relevant game too? This will help us work through the problems faster.
Thanks for your feedback, and please remember your hardware log!

[Khadafi]

I keep getting a crash, telling me "This is the international version of commandos. Please run the German version on this computer". Also I noticed all the folders and files in the game directory or named italian or spanish like the "DATOS"-folder.

[Barry]

Originally posted by Khadafi:

I keep getting a crash, telling me "This is the international version of commandos. Please run the German version on this computer". Also I noticed all the folders and files in the game directory or named italian or spanish like the "DATOS"-folder.

It's because the german version is censored from swastikas etc, they stopped the non censored exe working on german pc's

The best solution is to change the Windows country settings to "Deutsch (Luxemburg)", as demonstrated on the screenshot. These settings are identical to the original "Deutsch (Deutschland)" settings, but the game no longer posts this nasty error message.

https://gyazo.com/4206e458fb834033cfc619da902383bf

And folders have spanish names because the game was developed by a spanish company

[Khadafi]

Originally posted by Kieran:

Originally posted by Khadafi:

I keep getting a crash, telling me "This is the international version of commandos. Please run the German version on this computer". Also I noticed all the folders and files in the game directory or named italian or spanish like the "DATOS"-folder.

It's because the german version is censored from swastikas etc, they stopped the non censored exe working on german pc's

The best solution is to change the Windows country settings to "Deutsch (Luxemburg)", as demonstrated on the screenshot. These settings are identical to the original "Deutsch (Deutschland)" settings, but the game no longer posts this nasty error message.

https://gyazo.com/4206e458fb834033cfc619da902383bf

And folders have spanish names because the game was developed by a spanish company

alright thanks dude

[Henrar]

Game crashes to desktop after initial starting logos on Windows 10, SLI configuration.

[James]

Originally posted by Henrar:

Game crashes to desktop after initial starting logos on Windows 10, SLI configuration.

Can you post your system hardware log? There's information how to do this in the initial post. Thanks for the feedback!

[Henrar]

Originally posted by James:

Originally posted by Henrar:

Game crashes to desktop after initial starting logos on Windows 10, SLI configuration.

Can you post your system hardware log? There's information how to do this in the initial post. Thanks for the feedback!

DXDiag log:
http://pastebin.com/P9Qh99eQ

After clicking debug in VS (if that helps):
http://imgur.com/mZR9RnI

[Fenril [FR]]

Hi James,
Legacy version features a problem with the WARGAME.DIR
must put one of the old version because that's the concern
for the screen resolution has had 4 choices like the normal version except that the problem is becoming
640x480=640x480
800x600=640x480
800x600=1024x768
1280x720=1024x768
the problem is that even if I put my old version of WARGAME.DIR in the Legacy folder (I still have my old game files before update), it will not work because it WARGAME.DIR read the file directly in the source folder the game and not in the Legacy folder as should be.

http://pastebin.com/RXPaXkkL

[Fichy]

My game runs at 1, maybe 2 fps, and i am not talking just about actual gameplay but the intro and menu. I have enabled compatibility mode with windows xp and disabled steam overlay but nothing has changed.
Im using Win7 64 and my specs are:

AMD FX-6350 3.9 6X
Nvidia Geforce 650
Ram: 8 GB DDR3 Kingston

[taurus 1000bauer]

http://pastebin.com/3MP8hPvi

[Khann]

I CAN'T play on Win7 Ultimate 64 bits. I just can't :/ I've tried everything from the help posts and nothing. With this last actualization the same problem running even in the Legacy mode .EXE crash appears with ALL the Commandos games, except Commandos 3:

Firma con problemas:
Nombre del evento de problema: APPCRASH
Nombre de la aplicación: Comandos.exe
Versión de la aplicación: 0.0.0.0
Marca de tiempo de la aplicación: 56cdc1d5
Nombre del módulo con errores: gameoverlayrenderer.dll
Versión del módulo con errores: 3.31.63.37
Marca de tiempo del módulo con errores: 56ce5a84
Código de excepción: c0000005
Desplazamiento de excepción: 00064606
Versión del sistema operativo: 6.1.7601.2.1.0.256.1

If somebody can help me... thanks

[...]

The game crashes on startup

DxDiag Log
http://pastebin.com/9mfDAHGs

[Baskern]

Dont work still blackscreen when starting the game, Wont load the videos and cant press anything and I dont want to delete the Video files for it to work, '' Commandos Behind Enemy Lines '' Windows 7 ''

[sinnerjr]

Only works Commandos 3 here in Windows 7 64 Bits. The others stopped working.

[DarkLordOriginal]

Tried with Steam overlay disabled, but same error:
Event viewer crash for Comandos BEL
Faulting application name: Comandos.exe, version: 0.0.0.0, time stamp: 0x56cdc1d5
Faulting module name: gameoverlayrenderer.dll, version: 3.31.63.37, time stamp: 0x56ce5a84
Exception code: 0xc0000005
Fault offset: 0x000d00c4
Faulting process id: 0xf0c
Faulting application start time: 0x01d1719dfee1f9ca
Faulting application path: C:\Program Files (x86)\Steam\steamapps\common\Commandos Behind Enemy Lines\Comandos.exe
Faulting module path: C:\Program Files (x86)\Steam\gameoverlayrenderer.dll
Report Id: 49eb5be2-0821-40d0-b3ed-a22f7c07a936
Faulting package full name:

DxDiag report:
http://pastebin.com/cC2nyMjN