MudRunner

MudRunner

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Pak Joko Aug 20, 2024 @ 5:33am
"Sorry MudRunner crashed! Please restart the game" on i5-1240P with Iris Xe Graphics
I'm really out of options here to be honest. I've played this game for 27 hours and then suddenly when i went to play it last night, it crashes without any meaningful error.

I've tried everything, every solution i found on Steam Community, Google, even some russian forums and ChatGPT and Bing but still don't have any solutions.

I've updated all of my drivers to the latest version, Windows too. I'm running Windows 11.

Also tried to verify game integrity through Steam, FULL reinstall from Steam, even trying the game i bought from Epic Game Store still results in the same thing.

I've reinstalled DirectX and VCRedist just like listed in the "List of common problems" topics but it still wont work.

The problem is, the game ALWAYS starts fine, i can join any multiplayer rooms, challenges, single player mode, tutorial, everything. BUT as soon as I'm starting the Engine, it crashes immediately.

on Log.txt file it has these entries:
08/20/24 19:23:24> Info,System| Working directory 'C:/Program Files (x86)/Steam/steamapps/common/MudRunner'
08/20/24 19:23:24> Info,System| Combine initialized...
08/20/24 19:23:24> Info,System| MediaPath 'Media.zip' added.
08/20/24 19:23:24> Info,System| MediaPath '_dlc_valley.zip' added.
08/20/24 19:23:24> Info,System| MediaPath '_dlc_ridge.zip' added.
08/20/24 19:23:24> Info,System| MediaPath '_dlc_usa.zip' added.
08/20/24 19:23:24> Info,System| MediaPath '_dlc_oldtimers.zip' added.
08/20/24 19:23:24> Info,System| MediaPath 'TextureCache.zip' added.
08/20/24 19:23:24> Info,System| MediaPath 'MeshCache.zip' added.
08/20/24 19:23:24> [EOS SDK] Logging Callback Set
08/20/24 19:23:24> Default Network Status: EOS_NS_Online
08/20/24 19:23:24> [Boot] EOSSDK Version 1.15.3-21924193 booting at 2024-08-20T12:23:24.545Z using C
08/20/24 19:23:24> [Boot] EOSSDK Platform Properties [OS=Windows/10.0.26100.1350.64bit, ClientId=6f7a091344af4804a5f3bbf0cbbf0011, ProductId=f7c56f22541d4878b8cf486660d937e1, SandboxId=6bff1c13a8884b518bd44acaf691ddba, DeploymentId=dade81235f5246c9b24d33e8fbb5bdf5, ProductName=SpinTires MudRunner, ProductVersion=0.6.8, IsServer=false, Flags=DisableSocialOverlay]
08/20/24 19:23:24> Start Session (User: ...)
08/20/24 19:23:24> OverlayPath registry key found in HKCU
08/20/24 19:23:24> C:/Program Files (x86)/Epic Games/Launcher/Portal/Extras/Overlay/EOSOVH-Win64-Shipping.dll not found
08/20/24 19:23:24> Overlay will not load, because the binary's path is not configured
08/20/24 19:23:24> Failed to initialize overlay module: PATH_NOT_CONFIGURED
08/20/24 19:23:24> Record Event: SDKOverlayComponent.Init <Redacted>
08/20/24 19:23:24> FAccountPortalBrowserManager::Init: Failed to register overlay: EOS_NotConfigured
08/20/24 19:23:24> Social overlay is disabled due to flags passed to EOS_Platform_Create
08/20/24 19:23:24> [AntiCheatClient] Anti-cheat client not available. Verify that the game was started using the anti-cheat bootstrapper if you intend to use it.
08/20/24 19:23:24> Info,System| Havok initialized. Hardware features: AVX AVX2 SSE SSE2 SSE3 SSSE3 SSE41 SSE42 LZCNT POPCNT FMA BMI1 BMI2
08/20/24 19:23:24> Info,System| Havok world created.
08/20/24 19:23:25> Info,Sound| XAudio2 engine created
08/20/24 19:23:25> Info,System| NvAPI error:
08/20/24 19:23:26> Info,System| Combine starting...
08/20/24 19:23:26> Info,System| DXUTInit done
08/20/24 19:23:26> Info,System| Supported Vertex Texture Fetch formats : A8R8G8B8, A8B8G8R8, X8R8G8B8, A16B16G16R16, R16F, G16R16F, A16B16G16R16F, R32F, G32R32F, A32B32G32R32F.
08/20/24 19:23:27> Info,System| NvAPI_Stereo_CreateHandleFromIUnknown error:
08/20/24 19:23:27> Info,System| INTZ depth texture supported.
08/20/24 19:23:27> Info,System| Hardware PCF supported.
08/20/24 19:23:27> Info,System| Null RT supported.
08/20/24 19:23:27> Info,System| D3D9Device created HAL: Intel(R) Iris(R) Xe Graphics (1920 x 1200, hDeviceWindow = 508ea, AdapterOrdinal = 0)
08/20/24 19:23:27> Info,System| Read 1792 entries from ShaderCache.sdc (0.00000 s).
08/20/24 19:23:27> Info,System| Available texture memory is 4266 Mb
08/20/24 19:23:27> Info,Game| Init LUA
08/20/24 19:23:27> Info,Lua| Script common.lua compiled (0.00088 s).
08/20/24 19:23:27> Info,Lua| Script truck.lua compiled (0.00326 s).
08/20/24 19:23:27> Info,Lua| Script mud.lua compiled (0.00058 s).
08/20/24 19:23:27> Info,Lua| Script water.lua compiled (0.00097 s).
08/20/24 19:23:27> Info,Lua| Script events.lua compiled (0.00123 s).
08/20/24 19:23:27> Info,Lua| Script game.lua compiled (0.00137 s).
08/20/24 19:23:27> Info,System| Creating non-MS render targets 1920 x 1200 A8R8G8B8...
08/20/24 19:23:27> Info,System| D3D9Device reset (1920 x 1200, hDeviceWindow = 508ea).
08/20/24 19:23:27> Info,System| DXUTCreateDevice done
08/20/24 19:23:27> Info,Terrain| File chlg_swamp buffered (0.00000 s).
08/20/24 19:23:28> Info,Terrain| File chlg_swamp loaded.
08/20/24 19:23:28> Info,Game| Menu started.
08/20/24 19:23:28> Info,Steam| Received stats and achievements
08/20/24 19:23:28> Info,System| Creating SM RT (512 x 512) hardware PCF
08/20/24 19:23:33> Info,Terrain| File level_plains buffered (0.00000 s).
08/20/24 19:23:34> Info,Terrain| File level_plains loaded.
08/20/24 19:23:36> Info,Game| Drive started.
08/20/24 19:23:36> Info,System| Creating SM RT (512 x 512) hardware PCF

and there's the end of Log.txt. From what i read there's nothing really "stands out" from this log but any help is appreciated.

I just wanna play some MudRunner...
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Showing 1-15 of 15 comments
LeeQuid Aug 20, 2024 @ 10:16am 
I guess, the engine actually is already started with the main menu (it must be already loading when the intro videos are displayed right before you have the option to press a button to skip).
So, based on that that some part of the engine isn't working properly, it would be a very specific part of it (as you can still load and play the game for a very limited time).
If a part of the game is causing the crash, then the most obvious thing would be to check the integrity of the game files. But I suspect you've already tried that too...

Is there any strange behavior within the game right before it crashes? (e.g. map view tries to reload 2-3 times, like the video driver is starting over again or something else)

Personally, I haven't been confronted with something like that in MudRunner before (except overheating of some hardware components, then the game also closes abruptly). Therefore it would be very helpful, if you could list, what you exactly already tried... (To exclude some possibilities and not to start over from the beginning.)

Right now I'm out of ideas, if you really tried everything...
Last edited by LeeQuid; Aug 20, 2024 @ 10:18am
Pak Joko Aug 20, 2024 @ 11:13pm 
Originally posted by LeeQuid:
Is there any strange behavior within the game right before it crashes? (e.g. map view tries to reload 2-3 times, like the video driver is starting over again or something else)

Nope, not really no. It just plays like it normally does, but as soon as i press the start engine it crashes. All other buttons (brake, diff lock, and all of the button works, except the start engine button). I tried verifying game integrity today but it still verifies like no files corrupted (all normal).

I have tried
  • Disabling and unsubscribing from ALL MODS, so no mods installed currently on my MudRunner
  • Tried using windowed mode and tried different resolutions of the game
  • Tried using game compatibility mode on Arc Control (Basic and Recommended modes does nothing, so i leave it at off)
  • Verifying game integrity on Steam and did a full reinstall of the game as well as trying different versions of the game (including the beta builds from Steam)
  • Installing DirectX Jun 2010 and repairing VCRedist 2010, 2012, 2015 and 2017
  • Tried moving and replacing Config.xml and ShaderCache.sdc
  • Run as administrator
  • Disabling fullscreen optimization
  • Run in compatibility mode as Win 8, Win 7
  • Deleting the user saves on AppData > Roaming > SpinTires MudRunner.
  • Checked and I DID NOT have any Rivatuner or ASUS GPU Tweak programs (following the "List of common problems" discussion thread).

The weirdest thing is, i tried to backup the game from this computer and restore it on my other computer Steam, it just works normally... (the one having problem was using Intel 12th gen i5-1240p with Iris Xe) and the other computer (which works normally) is an Intel 2nd gen i5-2320 with GeForce GTX 560.

Originally posted by LeeQuid:
Personally, I haven't been confronted with something like that in MudRunner before (except overheating of some hardware components, then the game also closes abruptly).

Yes! Same.. I used to play MudRunner on Epic Games for hours and hours long until there's some problem on the crossplay then i bought it again on Steam. It works normally at that time. But not sure why i can't play it now... Is it possible that my current Windows version and build doesn't support something from the games?
LeeQuid Aug 21, 2024 @ 6:06am 
Ah, you meant the vehicle's engine... not the game engine. Now I'm beginning to understand the problem. The list already covers many attempted solutions, thanks for sharing more information on that!

Mods would have been the next thing I would have considered. You already mentioned you disabled (not only unsubscribed) all of them - so, there were also mods that didn't come from the Steam Workshop or third-party tools have been used? They could already have modified game files, even if deleted afterwards. This would actually indicate a solution via integrity check of the game files (or that files were replaced with their original state during the check that has been carried out already).

Testing on a second computer also always is a good approach, but in this case not all changes have been applied (and restored), like on the problematic system. This means that the same basis hasn't been created on the 2nd computer and is therefore only of limited relevance. But it's certainly a good method for ruling out some things and indeed could lead to the solution.

So, you already played the Steam version of the game 27 hours or does it refer to the Epic Games Store version? And does the Epic Games Store version still work on the computer where the problem with the Steam version occurs or does it also crash?
Pak Joko Aug 21, 2024 @ 9:13pm 
Originally posted by LeeQuid:
Ah, you meant the vehicle's engine... not the game engine. Now I'm beginning to understand the problem.

Yes! The Vehicle Engine hahaha. I'm sorry if i wasn't so clear about "engine". I meant that everytime i press the start vehicle engine button it crashed.. I can hear the engine starting but when the engine started it instantly crashed. But weirdly when it crashed i can still hear all of the other sounds normally, just i can't continue playing it.

Originally posted by LeeQuid:
Mods would have been the next thing I would have considered. You already mentioned you disabled (not only unsubscribed) all of them - so, there were also mods that didn't come from the Steam Workshop or third-party tools have been used? They could already have modified game files, even if deleted afterwards. This would actually indicate a solution via integrity check of the game files (or that files were replaced with their original state during the check that has been carried out already).

I don’t have any 3rd party mods and never used 3rd party tools. Also, i did a full reinstall of MudRunner several times, so i think i can safely assume it’s not regarding the game files integrity corruption or something.

Originally posted by LeeQuid:
So, you already played the Steam version of the game 27 hours or does it refer to the Epic Games Store version? And does the Epic Games Store version still work on the computer where the problem with the Steam version occurs or does it also crash?

Nope, the Epic Games’s version also crashes like the Steam version does.
But the weird thing is, the Epic’s version crashes without the “Sorry MudRunner crashed. Please relaunch the game” error. It just force closes.

Also, i tried downloading the cracked version and it also crashed (exactly at the same thing).

Now, when I tried the normal Steam version, it didn't generate any dumpfiles. Just the log.txt (because of pressing shift and play button). But the MudRunner beta version from Steam, the normal version on Epic and the cracked version of MudRunner at least generates some dumpfiles unlike the normal Steam’s version.

When i opened the dumpfiles with Visual Studio 2022, the dump summary contains some info such as:

  • Process name: C:\Program Files (x86)\Steam\steamapps\common\MudRunner\MudRunner.exe
  • Exception code: 0xc0000005
  • Exception information: The thread tried to read from or write to a virtual address for which it does not have the appropriate access.

When i see this i thought, maybe it was Windows Security's memory integrity core isolation protection thing that caused this, so i tried disabling it and restart, turns out it was still doing it. Also tried Windows Memory Diagnostic (to test if it was my RAM that's faulty) and found there are no errors.

Because the logs.txt didn’t give any meaningful info for me, I’m starting to look at the Windows Event Viewer. I don't know if it's connected with the MudRunner crash or not but I see entries about “APPCRASH” everytime MudRunner crashes. This is the event viewer log when it crashes:

Fault bucket , type 0 Event Name: RADAR_PRE_LEAK_64 Response: Not available Cab Id: 0 Problem signature: P1: MudRunner.exe P2: 1.0.0.0 P3: 10.0.26120.2.0.0 P4: P5: P6: P7: P8: P9: P10:

and these:

Fault bucket , type 0 Event Name: APPCRASH Response: Not available Cab Id: 0 Problem signature: P1: EpicGamesLauncher.exe P2: 15.19.1.0 P3: 658350df P4: ntdll.dll P5: 10.0.26100.1350 P6: 335d88f0 P7: c0000005 P8: 000000000001a9dd P9: P10:

So because i thought that EpicGamesLauncher was causing the error, I uninstalled EpicGamesLauncher. Now whenever it crashes, it just doesn't generate any logs on event viewer🤦‍♂️

Starting to believe maybe MudRunner isn’t compatible with something in this computer, i suspect the Iris Xe Graphics or the 12th gen Intel Core i5.

Currently my solution is just… not installing MudRunner on this computer and installing it on my other working computer, then use Steam Remote Play to play from it. At least now i can play it though haha😁

If anybody needs my full specs: here:

Processor: 12th Gen Intel(R) Core(TM) i5-1240P 1.70 GHz Installed RAM: 32.0 GB (31.6 GB usable) System type: 64-bit operating system, x64-based processor Pen and touch: Pen and touch support with 10 touch points Edition: Windows 11 Home Version: 24H2 Installed on: ‎24/‎05/‎2024 OS build: 26120.1542 Experience: Windows Feature Experience Pack 1000.26100.18.0
Last edited by Pak Joko; Aug 21, 2024 @ 9:35pm
LeeQuid Aug 22, 2024 @ 3:56am 
So, there must be some system wide properties that lead to a crash (a thing that the different versions share). Wherever the game tries to write to a file, it doesn't seem to be possible maybe.

Does the Windows username contain any non-latin letters?

Or does the path where the files Config.xml and ShaderCache.sdc are needed (C:\Users\[your Windows username]\AppData\Roaming\SpinTires MudRunner for the Steam version / C:\Users\sh1N3br5veK84sun\AppData\Roaming\MudRunner for the Epic Games Store version) have any kind of write protection?
Pak Joko Aug 22, 2024 @ 10:10am 
Originally posted by LeeQuid:
So, there must be some system wide properties that lead to a crash (a thing that the different versions share). Wherever the game tries to write to a file, it doesn't seem to be possible maybe.

Yes! That's what i'm suspecting too.. I guess there's something about my build of Windows that just didn't play nicely with MudRunner. I searched about "Intel 12th gen MudRunner crash" on Google, Bing and Copilot and I didn't find any meaningful result. So it's not the CPU compatibility maybe(?) and more of a "Windows" incompatibility. I'm currently using Windows 11 Home Insider Dev build 26120.1542 ge_release (It's the newest build as of today).

Originally posted by LeeQuid:
Does the Windows username contain any non-latin letters?

Nope, I logged in to Windows using my Microsoft email so it used my name as the username "darre".

Originally posted by LeeQuid:
Or does the path where the files Config.xml and ShaderCache.sdc are needed (C:\Users\[your Windows username]\AppData\Roaming\SpinTires MudRunner for the Steam version / C:\Users\sh1N3br5veK84sun\AppData\Roaming\MudRunner for the Epic Games Store version) have any kind of write protection?

If what you meant was file permission then sure, it does have the appropriate permission. I'm logged in as Administrator and i checked the permission, i have Full Control(Read, Write, Modify, Execute permission) so i guess it's not that.
LeeQuid Aug 22, 2024 @ 10:47am 
I guess there are no search results because the community is far too small and just few people share accurate information - or there are simply no (known) problems with the MudRunner game engine regarding this matter.

I don't think it's Windows itself, but you are right - we don't know and therefore can't rule it out. If the two computer systems you have also differ in their Windows version, it might be worth trying to back up the current version with a system image and test an older Windows version. Maybe save an OS image and do a fresh Windows + MudRunner installation comparing both computer configurations? Or if strange things or a crash occur even with a fresh installation (with as little additional software as possible, only the most necessary things), you could, in my opinion, narrow it down to that software or actually to the hardware.

Personally, I don't know how it works with the Windows login creating a user profile, but if the paths are all fine with latin letters only, we can rule out this approach.

Generally, software should work properly without forcing the user to login as admin (in any case, you should only allow isolated directories or write permissions under certain circumstances). But even for this attempted solution, we now know that it wasn't the right approach.
Last edited by LeeQuid; Aug 22, 2024 @ 10:54am
Pak Joko Aug 28, 2024 @ 8:59pm 
For those of you who had this exact problem, I've just found the solution. The problem as it turns out is the graphics driver. Previously, I'm on Iris Xe Graphics Driver version 31.0.101.5081_36862, and today i updated it to 32.0.101.5972 (the newest version as of August 23, 2024).

Previously, I've tried to update the drivers through Intel Driver & Support Assistant but it couldn't find a new one, and I tried not to download the drivers manually from the Intel website since I'm using a Laptop (and laptop driver tends to have some OEM customization), I checked my laptop manufacturer website, and the last update is still on 31.0.101.5081_36862, then I decided to just try download the newest driver manually from the Intel website.

(This is the Intel drivers website for Iris Xe and Arc Graphics)
https://www.intel.com/content/www/us/en/download/785597/intel-arc-iris-xe-graphics-windows.html

(This is for the OEM customization on laptop article)
https://www.intel.com/content/www/us/en/support/articles/000096252/graphics.html

Turns out, you can update the drivers manually and not lose custom-OEM software if you not clean-install the driver. I tried to use the normal one, and now my drivers is up to date. Now MudRunner launches and plays normally. Hope it helps you guys.
Last edited by Pak Joko; Aug 28, 2024 @ 9:00pm
LeeQuid Aug 29, 2024 @ 5:24am 
I'm glad you've found the solution! Thanks for sharing the detailed information with the community!
So, have fun in the mud!
Originally posted by LeeQuid:
I'm glad you've found the solution! Thanks for sharing the detailed information with the community!
So, have fun in the mud!
Bro, maybe you can recommend something else if the driver is updated but the game still crashes when starting the engine.
LeeQuid Feb 10 @ 12:06pm 
I haven't been confronted with that in MudRunner before, so I never looked into it more deeply.

If all the other solutions and approaches mentioned in the discussions are also not working I'm out of ideas, sorry.
Roselend Feb 22 @ 9:13am 
Thank you so much for the thread ! I had the same issue so I updated my iris xe graphic card driver and now it works just fine !
Originally posted by Pak Joko:
For those of you who had this exact problem...
Thank you so much, this worked perfectly!
FxLynda Apr 19 @ 5:42am 
Originally posted by LeeQuid:
I haven't been confronted with that in MudRunner before, so I never looked into it more deeply.

If all the other solutions and approaches mentioned in the discussions are also not working I'm out of ideas, sorry.

Hi, im wondering if you know whats the solution to my problem. so I've downloaded mudrunner a few weeks ago and played fine, but today my game started to show weird glitching effects. i tried to record my gameplay when glitching, but the glitching doesnt appear in the video. i thought it was my GPU dying, but when i tried other games it works like a charm. i wonder if you have any solution to this as I dont have the time to fully factory reset windows 11 and update driver from ground up
LeeQuid Apr 19 @ 1:55pm 
Please don't mix different topics. If there is no discussion with an appropriate topic already existing yet, simply create a new one.

Regarding your request... that's indeed a strange behavior. Personally, I've never experienced anything similar. Maybe somebody else has already faced or was confronted with the same problem. But I doubt it's widespread as I've never come across something similar in Steam discussions and on other platforms, as far as I can remember. And you've tried all the things mentioned in the technical support (overview) already? What makes me a little suspicious is the fact that the unwanted effects were not recorded. You can try screenshots instead or just take a picture of the whole display, if you want to share that thing.

So, maybe you should consider whether it might be wiser to set up your machine after all... With an OS image you can just work around such troubles in the future. It's time-consuming at first, but saves a lot of time later on. Strange things happen to a computer system from time to time, which you often no longer have to solve if you have a working system backup.

However, if you want to discuss your problem, please create a new topic (or use an existing one, if there's already something on this), as we are already off topic and spamming the others.
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