Flights keep getting cancelled due to ramp services busy, but they are not busy - a bug?

[SunLion]

I am getting annoyed with the game. I know it is still in beta, but the game keeps cancelling my flights I have assigned to my empty ramps. The message I get is ramp services too busy, but my ramp services aren't doing anything at all, they are sat around doing nothing. Is this a bug?

I have double cargo vehicles for example; 5 ramps, 10 cargo vehicles and 5 refuelling trucks.
5 cargo trucks to offload while possibly 5 to load up stuff, how can it be busy.

Airport handled multiple flights until I hit 1920 and suddenly flights are being cancelled.

any help?

[Sarabian]

I have the same problem, everything worked perfectly until 1940. I have 27 ramps, 3 advanced terminals, 2 pumping stations, 2 advanced cargo stations, plus ramp service,m catering, etc. All services have max vehicles and latest generation ( for the date) and yet most are sitting on parking, ramps are all empty and I'm still getting "Ramps is Busy, Flight xxxx was cancelled message". The only thing I can thing of is runway slots but this has not been an issues upto now so what has changed. It might be a mechanic I'm missing but it beats me, does seem more like a bug.

[SunLion]

Hi Sarabian,

It is a bug of sort. I realised that some aircraft types were not using my grass ramps, so I had to upgrade the grass ramps, etc for the other aircraft to land, but the game did not make it clear that it was what I needed to do.

Then in the late 1940's aircraft don't need my refuelling services anymore all I get is one type of aircraft that wants the conveyor belt loaders and cargo, I put passenger services in and no passenger aircraft, so I think again I need to upgrade runway and ramps to concrete, although I am like £200k in debt lol.

It is a bug very much so, but I solved it kind of.
Also could not work out until i clicked on ramp that it was where I needed to buy extra vehicles.

Another bug is the contracts page, it is always blank, is this not featured at the moment?

[Sarabian]

Appreciate the answer but I don't think that's it. I have all tarmac ramps so they can handle all the aircraft at this stage of the game. I have 3 lines of ramps, 01-09, 11-19 and 21-29. All the ramps 01-09 work fine for both scheduled and on-demand flights but none of the others will accept aircraft. All the ramps have both vehicle slots filled so it doesn't appear to be that and the scheduler wont allow you to schedule flights to ramps that can't handle the aircraft or doesn't have the required services connected, so it's not that either. If I run the whole day's scheduled and on-demand flights everything directed to those 2nd 18 ramps gets cancelled but the 1st 9 ramps all work perfectly, both for cargo and pax. Also just to add even more confusion this is not the first time these flights have landed at the airport, the previous day they all landed and were handled perfectly. It's like the game's been patched and now it's throwing a bug.

[SunLion]

I agree it is a bug. I finally found out how that there is a tab on the contracts page, although not totally obvious to be honest. I managed to do airline scheduling after frustrating hour only for the 1st scheduled planes to land, I click on one and the whole game crashed and closed by itself. I think what ever patching they have done, is thrown up more bugs.

I really thought it was a ramp thing that was causing the bug, but now it appears to be something else.

[mr.gmg]

Hey! Thank you for the feedback, we will try to fix the problem as soon as possible.

[[XT]CougarII]

Thank you, I am seeing the same issue, even destroyed and rebuilt the ramps to no avail. Half work, half don't... but they used to prior to the 40s.

[Curry Mama]

any update on this topic? i am having the same exact issue. it affects the ramp in general, doesn't matter if it's for scheduled flights or on demand.

[Sarabian]

Still no news, or workaround, or info. At the moment I'm not playing as the only solution I see is start again and see what happens and I don't relish getting to the same point in the game only to end up with the same problem. I have tried loading earlier save games that are years before my latest and I still hit the same problem so I'm not filled with confidence. The recent patches seem to be tinkering with cosmetic changes rather than core game issues or progress.

[SunLion]

I have a question, as this happened to me recently.

Did you change the taxiways that connect the runways?

As in, did you delete a taxiway and then make a new one that connected to other taxiways/runways differently from before?

I will explain why it had happened to me recently.

I have 3 runways and 3-4 rows of ramps. I decided to avoid backlog on taxiways and ramps, I connect one row of ramps to one runway, and the other rows to other runways, so there is no congestion on the taxiways.

However before I adjusted the taxiways, I had them connected together, so the ramps were using all runways, but when I decided to make runways for certain row of ramps, it completely screwed up the game.

Planes were not moving, they were stacking up on the ramps, so I had to reconnect all the taxiways and make new taxiways.

I then saved and exit the game, and then went back into the game, loaded it. While the game is in pause mode, I clicked on the cancel button of an aircraft that might be causing the obstruction in the first place. I then un-paused the game and it sorted itself out.

I kind of wanted the ability in the game to direct certain ramps to use certain taxiways.
I just wanted to clean up the congestion on the taxiways, by providing more than one taxiway for aircraft to use, like in real-life at big airports.

[Curry Mama]

Originally posted by firstchoice2012:

I have a question, as this happened to me recently.

Did you change the taxiways that connect the runways?

As in, did you delete a taxiway and then make a new one that connected to other taxiways/runways differently from before?

I will explain why it had happened to me recently.

I have 3 runways and 3-4 rows of ramps. I decided to avoid backlog on taxiways and ramps, I connect one row of ramps to one runway, and the other rows to other runways, so there is no congestion on the taxiways.

However before I adjusted the taxiways, I had them connected together, so the ramps were using all runways, but when I decided to make runways for certain row of ramps, it completely screwed up the game.

Planes were not moving, they were stacking up on the ramps, so I had to reconnect all the taxiways and make new taxiways.

I then saved and exit the game, and then went back into the game, loaded it. While the game is in pause mode, I clicked on the cancel button of an aircraft that might be causing the obstruction in the first place. I then un-paused the game and it sorted itself out.

I kind of wanted the ability in the game to direct certain ramps to use certain taxiways.
I just wanted to clean up the congestion on the taxiways, by providing more than one taxiway for aircraft to use, like in real-life at big airports.

I think you're describing another issue entirely which is traffic jams with planes already at the airport. the issue we're having is ramps being connected properly and being empty yet the game treating them as "occupied" when you schedule or assign an incoming flight to the ramp.

it's confounding to me that a developer will be putting work into new features when the core mechanics of the game are still broken without resolution, including handling traffic on the ground.

[Sarabian]

2 'bug fix' releases since this was reported and still no fix, no workaround and no comment.

[mr.gmg]

Hey guys! Sorry for the late answer, if you have save files where problem can be reproduced, please, send it to us. Soon we plan an update and I hope we will fix it there.
Save files location: C:\Users\%userprofile%\Documents\RealWelders\SkyHaven\Saves
email: [e-mail]

[jtm12180]

so...two years later and this is still an issue?!?! Wish I had known before I made the purchase

[jcar01]

This is really getting crazy and STUPID at this point. All of my ramps I keep getting this message and on 6 of my ramps I only have 3 planes with 15 luggage and passenger vehicles and 15 cargo and fuel trucks. FIX THE DAMN BUG!!!!!!!!!!!!!!!!!!!!!!!!!

[jcar01]

Now what I did was only have 3 ramps with scheduled flights. I have 15 luggage and passenger vehicles and 15 cargo and fuel trucks. 3 flights on each ramp and AGAIN I get this message. This game is once again NOT PLAYABLE