Crash on startup

[barzol83]

The game crash on startup. Please fix it soon!

Here is the log:


Mono path[0] = 'E:/SteamLibrary/steamapps/common/Sky Haven/SkyHaven_Data/Managed'
Mono config path = 'E:/SteamLibrary/steamapps/common/Sky Haven/MonoBleedingEdge/etc'
Initialize engine version: 2019.4.11f1 (2d9804dddde7)
[Subsystems] Discovering subsystems at path E:/SteamLibrary/steamapps/common/Sky Haven/SkyHaven_Data/UnitySubsystems
GfxDevice: creating device client; threaded=1
Direct3D:
Version: Direct3D 11.0 [level 11.1]
Renderer: NVIDIA GeForce RTX 2060 (ID=0x1f08)
Vendor: (null)
VRAM: 3072 MB
Driver: 27.21.14.5671
Begin MonoManager ReloadAssembly
- Completed reload, in 0.178 seconds
D3D11 device created for Microsoft Media Foundation video decoding.
<RI> Initializing input.

<RI> Input initialized.

Crash!!!
SymInit: Symbol-SearchPath: '.;E:\SteamLibrary\steamapps\common\Sky Haven;E:\SteamLibrary\steamapps\common\Sky Haven;C:/WINDOWS;C:/WINDOWS/system32;SRV*C:/websymbols*http://msdl.microsoft.com/download/symbols;', symOptions: 534, UserName: 'barzo'
OS-Version: 10.0.0
E:\SteamLibrary\steamapps\common\Sky Haven\SkyHaven.exe:SkyHaven.exe (00C00000), size: 655360 (result: 0), SymType: '-deferred-', PDB: '', fileVersion: 2019.4.11.38916
C:\WINDOWS\SYSTEM32\ntdll.dll:ntdll.dll (772D0000), size: 1716224 (result: 0), SymType: '-deferred-', PDB: '', fileVersion: 10.0.19041.610
C:\WINDOWS\System32\KERNEL32.DLL:KERNEL32.DLL (76C60000), size: 983040 (result: 0), SymType: '-deferred-', PDB: '', fileVersion: 10.0.19041.546
C:\WINDOWS\System32\KERNELBASE.dll:KERNELBASE.dll (76190000), size: 2179072 (result: 0), SymType: '-deferred-', PDB: '', fileVersion: 10.0.19041.572
E:\SteamLibrary\steamapps\common\Sky Haven\UnityPlayer.dll:UnityPlayer.dll (5F7D0000), size: 20746240 (result: 0), SymType: '-deferred-', PDB: '', fileVersion: 2019.4.11.38916
C:\WINDOWS\System32\USER32.dll:USER32.dll (75430000), size: 1662976 (result: 0), SymType: '-deferred-', PDB: '', fileVersion: 10.0.19041.610
C:\WINDOWS\System32\win32u.dll:win32u.dll (770B0000), size: 98304 (result: 0), SymType: '-deferred-', PDB: '', fileVersion: 10.0.19041.630
C:\WINDOWS\System32\GDI32.dll:GDI32.dll (76580000), size: 143360 (result: 0), SymType: '-deferred-', PDB: '', fileVersion: 10.0.19041.546
C:\WINDOWS\System32\gdi32full.dll:gdi32full.dll (76980000), size: 892928 (result: 0), SymType: '-deferred-', PDB: '', fileVersion: 10.0.19041.572
C:\WINDOWS\System32\msvcp_win.dll:msvcp_win.dll (770D0000), size: 503808 (result: 0), SymType: '-deferred-', PDB: '', fileVersion: 10.0.19041.546
C:\WINDOWS\System32\ucrtbase.dll:ucrtbase.dll (76640000), size: 1179648 (result: 0), SymType: '-deferred-', PDB: '', fileVersion: 10.0.19041.546
C:\WINDOWS\System32\ole32.dll:ole32.dll (76890000), size: 929792 (result: 0), SymType: '-deferred-', PDB: '', fileVersion: 10.0.19041.546
C:\WINDOWS\System32\RPCRT4.dll:RPCRT4.dll (76B10000), size: 761856 (result: 0), SymType: '-deferred-', PDB: '', fileVersion: 10.0.19041.630
C:\WINDOWS\SYSTEM32\VERSION.dll:VERSION.dll (73750000), size: 32768 (result: 0), SymType: '-deferred-', PDB: '', fileVersion: 10.0.19041.546
C:\WINDOWS\System32\combase.dll:combase.dll (751A0000), size: 2625536 (result: 0), SymType: '-deferred-', PDB: '', fileVersion: 10.0.19041.572
C:\WINDOWS\System32\msvcrt.dll:msvcrt.dll (76ED0000), size: 782336 (result: 0), SymType: '-deferred-', PDB: '', fileVersion: 7.0.19041.546
C:\WINDOWS\System32\SHLWAPI.dll:SHLWAPI.dll (76530000), size: 282624 (result: 0), SymType: '-deferred-', PDB: '', fileVersion: 10.0.19041.546
C:\WINDOWS\System32\SETUPAPI.dll:SETUPAPI.dll (75CD0000), size: 4407296 (result: 0), SymType: '-deferred-', PDB: '', fileVersion: 10.0.19041.546
C:\WINDOWS\System32\cfgmgr32.dll:cfgmgr32.dll (76600000), size: 241664 (result: 0), SymType: '-deferred-', PDB: '', fileVersion: 10.0.19041.546
C:\WINDOWS\System32\bcrypt.dll:bcrypt.dll (76170000), size: 102400 (result: 0), SymType: '-deferred-', PDB: '', fileVersion: 10.0.19041.546
C:\WINDOWS\System32\ADVAPI32.dll:ADVAPI32.dll (75690000), size: 499712 (result: 0), SymType: '-deferred-', PDB: '', fileVersion: 10.0.19041.610
C:\WINDOWS\System32\sechost.dll:sechost.dll (76760000), size: 479232 (result: 0), SymType: '-deferred-', PDB: '', fileVersion: 10.0.19041.546
C:\WINDOWS\System32\SHELL32.dll:SHELL32.dll (75710000), size: 5976064 (result: 0), SymType: '-deferred-', PDB: '', fileVersion: 10.0.19041.610
C:\WINDOWS\System32\OLEAUT32.dll:OLEAUT32.dll (767F0000), size: 614400 (result: 0), SymType: '-deferred-', PDB: '', fileVersion: 10.0.19041.546
C:\WINDOWS\System32\IMM32.dll:IMM32.dll (77290000), size: 151552 (result: 0), SymType: '-deferred-', PDB: '', fileVersion: 10.0.19041.546
C:\WINDOWS\SYSTEM32\OPENGL32.dll:OPENGL32.dll (636F0000), size: 1060864 (result: 0), SymType: '-deferred-', PDB: '', fileVersion: 10.0.19041.546
C:\WINDOWS\System32\CRYPT32.dll:CRYPT32.dll (763B0000), size: 1044480 (result: 0), SymType: '-deferred-', PDB: '', fileVersion: 10.0.19041.546
C:\WINDOWS\SYSTEM32\WINMM.dll:WINMM.dll (75140000), size: 163840 (result: 0), SymType: '-deferred-', PDB: '', fileVersion: 10.0.19041.546
C:\WINDOWS\System32\WS2_32.dll:WS2_32.dll (77040000), size: 405504 (result: 0), SymType: '-deferred-', PDB: '', fileVersion: 10.0.19041.546
C:\WINDOWS\SYSTEM32\HID.DLL:HID.DLL (73350000), size: 40960 (result: 0), SymType: '-deferred-', PDB: '', fileVersion: 10.0.19041.546
C:\WINDOWS\SYSTEM32\WINHTTP.dll:WINHTTP.dll (71EE0000), size: 794624 (result: 0), SymType: '-deferred-', PDB: '', fileVersion: 10.0.19041.546
C:\WINDOWS\SYSTEM32\GLU32.dll:GLU32.dll (62A50000), size: 258048 (result: 0), SymType: '-deferred-', PDB: '', fileVersion: 10.0.19041.546
C:\Program Files (x86)\Steam\gameoverlayrenderer.dll:gameoverlayrenderer.dll (69D90000), size: 1622016 (result: 0), SymType: '-deferred-', PDB: '', fileVersion: 6.17.23.25
C:\WINDOWS\System32\PSAPI.DLL:PSAPI.DLL (75190000), size: 24576 (result: 0), SymType: '-deferred-', PDB: '', fileVersion: 10.0.19041.546
C:\WINDOWS\SYSTEM32\kernel.appcore.dll:kernel.appcore.dll (73520000), size: 61440 (result: 0), SymType: '-deferred-', PDB: '', fileVersion: 10.0.19041.546
C:\WINDOWS\System32\bcryptPrimitives.dll:bcryptPrimitives.dll (03DD0000), size: 376832 (result: 0), SymType: '-deferred-', PDB: '', fileVersion: 10.0.19041.546
C:\WINDOWS\system32\uxtheme.dll:uxtheme.dll (73D80000), size: 475136 (result: 0), SymType: '-deferred-', PDB: '', fileVersion: 10.0.19041.610
C:\Program Files (x86)\LG Electronics\OnScreen Control\bin\ScreenSplitterHook1.dll:ScreenSplitterHook1.dll (51380000), size: 77824 (result: 0), SymType: '-deferred-', PDB: ''
C:\Program Files (x86)\RivaTuner Statistics Server\RTSSHooks.dll:RTSSHooks.dll (10000000), size: 2461696 (result: 0), SymType: '-deferred-', PDB: ''
C:\WINDOWS\System32\shcore.dll:shcore.dll (76BD0000), size: 552960 (result: 0), SymType: '-deferred-', PDB: '', fileVersion: 10.0.19041.610
C:\WINDOWS\SYSTEM32\windows.storage.dll:windows.storage.dll (72D40000), size: 6332416 (result: 0), SymType: '-deferred-', PDB: '', fileVersion: 10.0.19041.610
C:\WINDOWS\SYSTEM32\Wldp.dll:Wldp.dll (72A30000), size: 147456 (result: 0), SymType: '-deferred-', PDB: '', fileVersion: 10.0.19041.546
C:\WINDOWS\SYSTEM32\profapi.dll:profapi.dll (73470000), size: 118784 (result: 0), SymType: '-deferred-', PDB: '', fileVersion: 10.0.19041.546
E:\SteamLibrary\steamapps\common\Sky Haven\MonoBleedingEdge\EmbedRuntime\mono-2.0-bdwgc.dll:mono-2.0-bdwgc.dll (68440000), size: 4444160 (result: 0), SymType: '-deferred-', PDB: ''
C:\WINDOWS\system32\mswsock.dll:mswsock.dll (74410000), size: 335872 (result: 0), SymType: '-deferred-', PDB: '', fileVersion: 10.0.19041.546
C:\WINDOWS\System32\MSCTF.dll:MSCTF.dll (771B0000), size: 864256 (result: 0), SymType: '-deferred-', PDB: '', fileVersion: 10.0.19041.630
C:\WINDOWS\SYSTEM32\d3d11.dll:d3d11.dll (62600000), size: 1966080 (result: 0), SymType: '-deferred-', PDB: '', fileVersion: 10.0.19041.546
C:\WINDOWS\SYSTEM32\dxgi.dll:dxgi.dll (66460000), size: 794624 (result: 0), SymType: '-deferred-', PDB: '', fileVersion: 10.0.19041.546
C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_8dccece3a1276290\nvldumd.dll:nvldumd.dll (59B30000), size: 872448 (result: 0), SymType: '-deferred-', PDB: '', fileVersion: 27.21.14.5671
C:\WINDOWS\SYSTEM32\msasn1.dll:msasn1.dll (73420000), size: 57344 (result: 0), SymType: '-deferred-', PDB: '', fileVersion: 10.0.19041.546
C:\WINDOWS\SYSTEM32\cryptnet.dll:cryptnet.dll (723E0000), size: 155648 (result: 0), SymType: '-deferred-', PDB: '', fileVersion: 10.0.19041.546
C:\WINDOWS\SYSTEM32\cryptbase.dll:cryptbase.dll (73510000), size: 40960 (result: 0), SymType: '-deferred-', PDB: '', fileVersion: 10.0.19041.546
C:\WINDOWS\System32\WINTRUST.DLL:WINTRUST.DLL (765B0000), size: 290816 (result: 0), SymType: '-deferred-', PDB: '', fileVersion: 10.0.19041.630
C:\WINDOWS\System32\imagehlp.dll:imagehlp.dll (76AF0000), size: 102400 (result: 0), SymType: '-deferred-', PDB: '', fileVersion: 10.0.19041.546
C:\WINDOWS\SYSTEM32\CRYPTSP.dll:CRYPTSP.dll (73560000), size: 77824 (result: 0), SymType: '-deferred-', PDB: '', fileVersion: 10.0.19041.546
C:\WINDOWS\system32\rsaenh.dll:rsaenh.dll (73530000), size: 192512 (result: 0), SymType: '-deferred-', PDB: '', fileVersion: 10.0.19041.546
C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_8dccece3a1276290\nvwgf2um.dll:nvwgf2um.dll (5D1F0000), size: 39665664 (result: 0), SymType: '-deferred-', PDB: '', fileVersion: 27.21.14.5671
C:\WINDOWS\system32\nvspcap.dll:nvspcap.dll (51740000), size: 2158592 (result: 0), SymType: '-deferred-', PDB: '', fileVersion: 3.20.4.14
C:\WINDOWS\SYSTEM32\ntmarta.dll:ntmarta.dll (72480000), size: 167936 (result: 0), SymType: '-deferred-', PDB: '', fileVersion: 10.0.19041.546
C:\WINDOWS\SYSTEM32\dxcore.dll:dxcore.dll (69AC0000), size: 180224 (result: 0), SymType: '-deferred-', PDB: '', fileVersion: 10.0.19041.546
C:\WINDOWS\System32\clbcatq.dll:clbcatq.dll (0F100000), size: 516096 (result: 0), SymType: '-deferred-', PDB: '', fileVersion: 2001.12.10941.16384
C:\WINDOWS\system32\wbem\wbemprox.dll:wbemprox.dll (73430000), size: 53248 (result: 0), SymType: '-deferred-', PDB: '', fileVersion: 10.0.19041.610
C:\WINDOWS\SYSTEM32\wbemcomn.dll:wbemcomn.dll (733B0000), size: 430080 (result: 0), SymType: '-deferred-', PDB: '', fileVersion: 10.0.19041.546
C:\WINDOWS\system32\wbem\wbemsvc.dll:wbemsvc.dll (72A60000), size: 65536 (result: 0), SymType: '-deferred-', PDB: '', fileVersion: 10.0.19041.610
C:\WINDOWS\system32\wbem\fastprox.dll:fastprox.dll (72960000), size: 823296 (result: 0), SymType: '-deferred-', PDB: '', fileVersion: 10.0.19041.546
C:\WINDOWS\SYSTEM32\amsi.dll:amsi.dll (722B0000), size: 73728 (result: 0), SymType: '-deferred-', PDB: '', fileVersion: 10.0.19041.610
C:\WINDOWS\SYSTEM32\USERENV.dll:USERENV.dll (74B00000), size: 151552 (result: 0), SymType: '-deferred-', PDB: '', fileVersion: 10.0.19041.572
C:\ProgramData\Microsoft\Windows Defender\platform\4.18.2010.7-0\X86\MpOav.dll:MpOav.dll (72240000), size: 442368 (result: 0), SymType: '-deferred-', PDB: '', fileVersion: 4.18.2010.7
C:\WINDOWS\SYSTEM32\xinput1_3.dll:xinput1_3.dll (00400000), size: 90112 (result: 0), SymType: '-deferred-', PDB: '', fileVersion: 9.18.944.0
C:\WINDOWS\SYSTEM32\dcomp.dll:dcomp.dll (62490000), size: 1462272 (result: 0), SymType: '-deferred-', PDB: '', fileVersion: 10.0.19041.546
C:\WINDOWS\SYSTEM32\dwmapi.dll:dwmapi.dll (73D50000), size: 155648 (result: 0), SymType: '-deferred-', PDB: '', fileVersion: 10.0.19041.546
C:\WINDOWS\SYSTEM32\dbghelp.dll:dbghelp.dll (71C30000), size: 1605632 (result: 0), SymType: '-deferred-', PDB: '', fileVersion: 10.0.19041.488
C:\WINDOWS\SYSTEM32\SspiCli.dll:SspiCli.dll (73440000), size: 163840 (result: 0), SymType: '-deferred-', PDB: '', fileVersion: 10.0.19041.488

========== OUTPUTTING STACK TRACE ==================

A crash has been intercepted by the crash handler. For call stack and other details, see the latest crash report generated in:
* C:/Users/barzo/AppData/Local/Temp/RealWelders/SkyHaven/Crashes


SkyHaven by RealWelders [version: Unity 2019.4.11f1_2d9804dddde7]

SkyHaven.exe caused an Access Violation (0xc0000005)
in module SkyHaven.exe at 0023:2e2e1dcc.

Error occurred at 2020-11-25_201846.
E:\SteamLibrary\steamapps\common\Sky Haven\SkyHaven.exe, run by barzo.

24% physical memory in use.
16325 MB physical memory [0 MB free].
120 MB process peak paging file [120 MB used].
102 MB process peak working set [102 MB used].
System Commit Total/Limit/Peak: 3097MB/4037MB/1764MB
System Physical Total/Available: 4037MB/4054MB
System Process Count: 175
System Thread Count: 2748
System Handle Count: 73057
Disk space data for 'C:\Users\barzo\AppData\Local\Temp\RealWelders\SkyHaven\Crashes\Crash_2020-11-25_191844456\': 17328623616 bytes free of 118962434048 total.

Write to location 2E2E1DCC caused an access violation.

Context:
EDI: 0x664c65a7 ESI: 0x114ebe78 EAX: 0x664c65a0
EBX: 0x762bec00 ECX: 0x00000003 EDX: 0x66464840
EIP: 0x2e2e1dcc EBP: 0x00aef430 SegCs: 0x00000023
EFlags: 0x00010202 ESP: 0x00aef3e4 SegSs: 0x0000002b


Bytes at CS:EIP:
?? ?? ?? ?? ?? ?? ?? ?? ?? ?? ?? ?? ?? ?? ?? ??

Mono DLL loaded successfully at 'E:\SteamLibrary\steamapps\common\Sky Haven\MonoBleedingEdge\EmbedRuntime\mono-2.0-bdwgc.dll'.


Stack Trace of Crashed Thread 9780:
ERROR: SymGetSymFromAddr64, GetLastError: 'A megadott modul nem található.' (Address: 2E2E1DCC)
ERROR: SymGetModuleInfo64, GetLastError: 'Nem sikerült egy dinamikus csatolású függvénytár (DLL) inicializáló rutinját végrehajtani.' (Address: 2E2E1DCC)
0x2E2E1DCC ((<unknown>)) (function-name not available)
ERROR: SymGetSymFromAddr64, GetLastError: 'A megadott modul nem található.' (Address: 05807464)
ERROR: SymGetModuleInfo64, GetLastError: 'Nem sikerült egy dinamikus csatolású függvénytár (DLL) inicializáló rutinját végrehajtani.' (Address: 05807464)
0x05807464 ((<unknown>)) (function-name not available)
ERROR: SymGetSymFromAddr64, GetLastError: 'Érvénytelen cím hozzáférésére tett kísérlet.' (Address: 6646481C)
0x6646481C (dxgi) (function-name not available)
0x664C27A0 (dxgi) DXGIGetDebugInterface1
ERROR: SymGetSymFromAddr64, GetLastError: 'A megadott modul nem található.' (Address: 1075FFEC)
ERROR: SymGetModuleInfo64, GetLastError: 'Nem sikerült egy dinamikus csatolású függvénytár (DLL) inicializáló rutinját végrehajtani.' (Address: 1075FFEC)
0x1075FFEC ((<unknown>)) (function-name not available)
<Missing stacktrace information>

[mr.gmg]

Hello, we will try to fix this asap, we need to know, do you have windows32? what is your ram size?

[barzol83]

I have Windows 10 Pro 64 bit ver.: 2004 (build 19041.630) and 16 GB RAM.

[Aukyron]

I also crash on startup build 20H2 or something

[Patches]

!st game ran for a while. Started over after learning. 3 different times about 20 minutes in, the game crashes!

g

[barzol83]

I updated the game but it still crashes on startup :( :( :(

[barzol83]

OMG!!!! Out of curiosity, I downloaded the cracked version (0.5.1.24). The cracked version working. Only the original not. Please FIX IT SOON !!!!!

[Aukyron]

Ursprünglich geschrieben von barzol83:

OMG!!!! Out of curiosity, I downloaded the cracked version (0.5.1.24). The cracked version working. Only the original not. Please FIX IT SOON !!!!!

How inconvenient....

[barzol83]

I updated my game but it still doesn't work. :( :( :(

[barzol83]

The game has never started since I bought it :( :( :(

[Aukyron]

You should refund then.

[Aukyron]

Any news on the issue?

[uppalatiq]

i m also not be able to run this game its keep saying unity 2019.4.11f1_2d980dddde7

[barzol83]

Nothing. I wrote an e-amil also. They said i need to turn off the windows defender but it not helped. If i start the game from the game folder with the exe file the intro videos appear and the game crash after the sky haven intro.

The game crashes when the Steam window also appears (Preparing to launch Sky Haven).
I think the problem may be with connecting to Steam or something. If this is the problem, it explains why the cracked version works

[Aukyron]

Personnaly it crashes after the steam window. During Sky Haven logo before main menu.

[uppalatiq]

i have also try everything but it doesnt start it just crash before start menu i send them email and also i have message them on fb but they have not answered yet i have even reinstall the window there might be a issue with window but still it did not work