Common issues & workarounds

[WaaghMan]

Some of the most common issues found and some workarounds to fix them:

All platforms

• Gamepad configuration: If you have a non-Xbox compatible gamepad, you can map the buttons in the Steam Big Picture settings section, as the game uses Steam controller configuration. Do it even if you don't usually launch Big Picture, as there's no other way to configure the controller on Steam yet.
  
• Command line arguments: The full list of Unity command line arguments is here (Standalone player): https://docs.unity3d.com/2018.2/Documentation/Manual/CommandLineArguments.html . You can set them via the game properties on Steam.
  
  On top of that, we have some custom command line arguments:
  
  • -disableController: Disables all gamepad input.
    
  • -allowBackground: Allows the game window to accept input even when not in focus.
    
  • -nostats: Disables error reporting analytics.
  
  
• Remote play: Remote controller not detected
  If the remote player's controller isn't detected by the game (doesn't react to any input), please make sure that the Steam overlay is NOT visible when the remote player joins the session (so you'll need to close the overlay right after sending the invite).

Windows

• Farm data suddenly lost: Please check this guide: https://steamcommunity.com/sharedfiles/filedetails/?id=2815209271
  
• Log file: If you are having issues, there is a log file located on C:\Users\<username>\AppData\LocalLow\Milkstone Studios\FarmTogether\output_log.txt . It may be of help to pinpoint the issue.
  On the same folder you'll also find logs of previous sessions, with the format FarmTogether_log_DDMMYYYY_HHMM.txt
  
• Save file location: Save files are stored on the Steam Cloud folder, located in <steam folder>/userdata/<your_user_id>/673950/remote .
  
• Backup files: The game saves some files outside of Steam Cloud as backup in case Steam Cloud fails to synchronize data. They are saved on C:\Users\<username>\AppData\LocalLow\Milkstone Studios\FarmTogether\
  Check for the .bak files there. If you need to restore your save from this backup, you'll need to rename the file and change extension to .data, and overwrite the file in the Steam Cloud folder.
  
• Error while loading the game or a farm: Game files might be corrupted after downloading the game or after an update. Please try going to the game Properties in your Steam Library and going to Local Files->Validate Game Cache Integrity. This will check the integrity of the files and redownload any of them if they are corrupted.
  
• Frequent crashes:
  
  • Some people may experience crashes related with the DirectX 11 driver. Please try disabling any overlay of the game (such as Nvidia experience or Steam Overlay), and make sure there's no antivirus program messing up with the game's memory. You may want to try setting this launch parameter:
    

    -force-gfx-direct

  • Some specific Nvidia driver versions (such as 417.71) are very prone to crashes in some Unity games. Please try downgrading to an earlier version or a newer one (such as 418.81).
    
  • If you have the Citrix desktop app installed, it's known to cause some errors with Unity games. Please try disabling/uninstalling it before playing the game.
• The game freezes after playing for a while:
  This can happen because of a GPU driver crash. Possible reasons are:
  
  • The driver is an older version. Please try updating to the latest one.
    
  • The GPU is stalling at some point during rendering and the driver detects it as a crash. For nVidia cards, please try configuring the following settings in nvidia control panel:
    

    * Ambient Occlussion - OFF
    * Power Management Mode - Prefer Maximum Performance
    * Threaded Optimization - ON
    * Triple Buffering - OFF
    * Vertical Sync - OFF

    The most important one being "Prefer Maximum Performance".
    
  • The graphics card isn't properly seated in its slot. Please make sure it's tightly held to the motherboard.
• Crash on launch: If the game crashes on launch without any error, here are some things worth trying:
  
  • Make sure you have updated drivers for your graphics card. Some users had issues launching the game with dated drivers.
    
  • Please try turning off nVidia G-Sync (if you had it enabled) and see if it works that way.
    
  • Some people got the game to run by deleting the file UnityCrashHandler64.exe located in the game installation folder ( "<steam folder>/steamapps/common/Farm Together" by default).
    
  • Some people experienced crashes because of a faulty USB controller driver named EZFRD64.DLL , usually located in C:\Windows\USB_Vibration\<random number>\EZFRD64.DLL . Please try uninstalling that driver or deleting the file (keep a backup), then launch the game again.
    
  • Some people experienced a crash when the game tries to enumerate the connected controllers. Please check for faulty controllers in the system and try unplugging/disabling them, or use the -disableController launch argument to disable all controller input.
• Error on startup "Make sure Steam is running": This error can be caused by a variety of reasons. Here are some possible solutions:
  • Some people got this error on launch and got it fixed by restarting the Steam client.
    
  • Others got it to work by signing out and back in (entering the password again) on the Steam client.
    
  • An user fixed this problem by starting the Steam client with Admin permissions (right click on Steam, "Launch as admin").
    
  • Finally, this can also be caused if you have a very old version of the Steam client (we need a version with API v018 or newer). You can check your Steam client version by going to Help->About Steam in the client, and you can check for updates by clicking on Steam->Check for updates in the client.
• "Error loading farm": An user had this problem because the Comodo antivirus locked the game folder. Should be solved by disabling/adding an exception to the antivirus.
  
• Black Screen and error message on launch: An user had launch issues with a multimonitor setup, they were fixed by disabling one screen before launching the game: http://steamcommunity.com/app/673950/discussions/0/1693788202026966024/
  
• Black Screen on launch:
  Some users with multimonitor setups may experience a black screen error on launch. It's a bug related to multimonitor and screen scaling introduced in Windows 10 Creators Update. A solution is to use just 1 screen when launching the game. This thread should be also of help, as it's a general Unity issue. It has plenty of user solutions (it's just configuring the display adapter drivers to disable scaling): https://steamcommunity.com/discussions/forum/1/1480982971174752598/?ctp=4
  
• Crashes with a "GetThreadContext failed" window: This error can be caused by some antivirus software such as Avast or BitDefender, causing issues with the Unity Engine memory management system. As far as we know, disabling the antivirus while playing, or preventing it from tampering with the game executable, is the best way to avoid these crashes.
  Another cause for this error can be the GeForce Experience overlay. You can try disabling it.
  
• Crashes with "Could not load symbol mono_unity_lock_dynamic_function_access_tables64": This is probably related with a file called EZFRD64.DLL. You can try deleting it (make a backup of the file first just in case). It's probably located in C:\Windows\USB Vibration\7906
  
• Can't download the game/update, Steam complains about a File Permissions problem: This is a general Steam issue that can be related with an antivirus preventing download of the files, or a folder permissions conflict. Please check this thread for possible solutions: https://steamcommunity.com/discussions/forum/1/154641879453820749/
  
• Controller not detected on the "Press * To Start" screen: An user having this issue had an older version of the SDL2.dll file (that we use for controller input) in the system path, overriding the version that comes with the game. Two possible solutions for this:
  
  • Copy the SDL2.dll file included with the game (inside FarmTogether_Data/Mono , currently 2.0.20) to the same folder as the FarmTogether.exe game executable. This way the file has higher priority when loading it.
    
  • Find the folder in the system path with the outdated SDL2.dll file, and either remove it from the path or replace the SDL2.dll file with the newer one.

Mac

• Log file: The log file should be located in ~/Library/Logs/Unity/Player.log . Library is a hidden folder, you can see it by going to your home folder and pressing Option+Shift+. (the dot key)
  On the same folder you'll also find logs of previous sessions, with the format FarmTogether_log_DDMMYYYY_HHMM.txt
  
• Frequent flickering: If you have a dual GPU (such as on Macbook Pro), try disabling automatic switching on System Prefs>Energy Saver>Automatic Graphics Switching
  
• Crashes on launch:
  
  • Some users have had problems while launching. Disabling the Steam Overlay for the game seemed to work.
    
  • Another possible crash reason is to have a wrong window size that causes textures to fail. Adding the following line to the launch options:
    

    -screen-width XX -screen-height YY

    with XX and YY being the proper resolution size should force valid window size values.
• Graphical problems on launch: If the game shows graphical problems on launch (such as the menu screen freezing in place, but still being able to hear sound etc), you can try adding the following launch option (you can do that by going to the game properties in Steam, and clicking on Set Launch Options):
  

  -force-glcore

Linux

• Log file: The log file should be located in ~/.config/unity3d/Milkstone Studios/FarmTogether/Player.log
  On the same folder you'll also find logs of previous sessions, with the format FarmTogether_log_DDMMYYYY_HHMM.txt
  
• Game doesn't start: Try adding the -force-opengl launch argument, it changes the OpenGL engine used and it may work.
  
• Graphical glitches/Crash while loading menu: A couple of users were experiencing this problem and managed to fix it by adding the following line to the launch options:
  

  -force-glcore42 -force-clamped

• Grey screen on launch: For some reason the Linux version may start setting a resolution of 1x1 pixel, ending in a grey flashing image. To replace the resolution, try adding the following line to the launch options:
  

  -screen-fullscreen 1 -screen-width 1920 -screen-height 1080

Steam Cloud

Saved data: You can check which data has been saved into Steam Cloud in this link: https://store.steampowered.com/account/remotestorage

[PlayWithGregg]

I didn't know this supported Controllers, the Menu doesn't say. I'll have to try it!

[Feisty]

Just a quick question is anyone else having issues with walking or on the tractor as when i finish pressing W my character keeps walking for a while as on the tractor and its only been since the update. Have uninstalled and reinstalled but to no luck any help will be gratefull :)

[Wii Nunchuck]

Hello, I have found a small minor bug, its when you join back on your farm, your flag goes back to its original position if you had it rotated, and also i find the flag rotating to be very weird, almost opposite of what you wanted it to do. I hope this will be fixed soon, thank you.

[WaaghMan]

Originally posted by MustacheCookie:

Hello, I have found a small minor bug, its when you join back on your farm, your flag goes back to its original position if you had it rotated, and also i find the flag rotating to be very weird, almost opposite of what you wanted it to do. I hope this will be fixed soon, thank you.

Hello, flags are rotated automatically so they follow a similar direction.

[Feisty]

Originally posted by WaaghMan:

Originally posted by MustacheCookie:

Hello, I have found a small minor bug, its when you join back on your farm, your flag goes back to its original position if you had it rotated, and also i find the flag rotating to be very weird, almost opposite of what you wanted it to do. I hope this will be fixed soon, thank you.

Hello, flags are rotated automatically so they follow a similar direction.

WaaghMan anythoughts on my issue which is written above its annoying now so cant play the game so will miss out on the easter goodies your giving away :(

[WaaghMan]

Originally posted by FemaleDragon:

Originally posted by WaaghMan:

Hello, flags are rotated automatically so they follow a similar direction.

WaaghMan anythoughts on my issue which is written above its annoying now so cant play the game so will miss out on the easter goodies your giving away :(

Characters have some inertia but it usually shouldn't be a major issue. Can you post a video of your issue in a separate thread in the Bug Reports section?

[Feisty]

ok will do :)

[Benevolent_Witch]

Hello, I've been searching for a fix for a big problem I've been having that last few days.
I keep getting what I can only describe as a black screen system freeze. I'll turn on the game and do things in the main menu, or on a farm and my screen will go black (monitor says no signal) there doesn't seem to be any sound. I can't do anything except restart my computer.

I've tried looking up the problem but I'm not finding anything. I only have 1 monitor, I'm using all AMD motherboard, processor and compatable hardware. I can play other games just fine. I run Subnautica on high settings, I can also run Skyrim Special Edition modded with 85 active mods. It seems to just be an issue with Farm Together.

Could you please give me some options to try? I've checked file intergrity, and have reinstalled the game. I'm really hoping for a fix because I would really like to try the Easter event and new items added. :(

Manufacturer MSI
Model MS-7693
Total amount of system memory 16.0 GB RAM
System type 64-bit operating system
Number of processor cores 3

Storage
--------------------------------------------------------------------------------

Total size of hard disk(s) 931 GB
Disk partition (C:) 127 GB Free (931 GB Total)
Media drive (D:) CD/DVD

Graphics
--------------------------------------------------------------------------------

Display adapter type Radeon (TM) RX 480 Graphics
Total available graphics memory 12032 MB
Dedicated graphics memory 8192 MB
Dedicated system memory 0 MB
Shared system memory 3840 MB
Display adapter driver version 23.20.15017.3010
Primary monitor resolution 2560x1080
DirectX version DirectX 10

I actually have DirectX 11 installed I do not know why my assessment is saying otherwise. I double checked after posting the first time

Windows 7 Home Premium

I also tried looking for a crashlog but for some reason I can't find the appdata folder?

[Benevolent_Witch]

Reply to previous comment. It seems like it is still a monitor issue. I swaped my monitor out for the old one I was using (a samsung SyncMaster P2570HD 1920x1080) And so far the game seems to be running fine.

The new monitor I was using is a LG Ultrawide (can't remember exact type) 2560x1080 Is there a way I can make the ultrawide monitor compatible? Does if have something to do with the aspect ratio?

[Rat Doto is The best dota]

ok

[Randompinkbunny]

I am having the same issue as benevolent witch. Yesterday, the game started freezing randomly for about 5 seconds, then would play fine. I turned on my computer today, opened it open, froze a little still. The second time I opened it, it crashed my computer. The screen was black, I had to hard turn it off. I have no issues with anything else. I have win10 and a 64-bit system. I have 8GB Ram and an i-5. I have a GTX750. I have Direct X or 11 (other games require that at least) so it's not like my computer is lacking in anything. It is a memory leak or some weird thing?

[GuiltyWorld]

I had try to move RagNet.dll to game parent directory. So it works. All error about the RagNet library is gone.

But! There is another error. It say that unable to hook port because of no match ID found?
Did this library implemented?

[Tom Bombadildo]

In a future update, could you stop video settings from being synced with Steam's Cloud saves? I play the game on my gaming desktop and my work laptop, and every time I change settings on either one it's synced with Steam Cloud to the other along with the saved farms.

It's particularly annoying as my gaming desktop can play the game with all settings maxed and 175% res, but my laptop can only handle around medium settings at 720p.

I just set both of my gloabl_config.xml files to read only, so they don't get overwritten, but it seems kind of silly to have to do that just so I can play the game on two different hardware setups.

[fredreed2000]

Make sure that if you have windows 10 installed that windows update is not installing a new build because that will cause the game to freeze up every 5 or 10 seconds. I don't know why but it will happen.

[Teffie]

Im Herbst liegt bei mir Schnee. Wenn dann der Winter beginnt, fallen zwar Schneeflocken - aber die Landschaft ist wieder grün