No sound in game

[StuFew]

After the latest update my game has no sound at all. Changing the volume sliders doesn't help, and the sounds on my PC are fine.

[ryan.sumo]

Hi stuartfewtrell, can you let us know if you're playing on Mac or Windows and if the Build is 0.2.49? You can check the build number in the settings menu.

[StuFew]

I'm on Windows and the build is 0.2.40. Should it have updated?

[ryan.sumo]

The game has been updated in the Edge and Candidate builds. The issue may have been sorted out in the Candidate Branch. You can find out more info here:

https://steamcommunity.com/app/672630/discussions/0/1732081482127108746/

or if you just want to switch to the candidate branch to see if it has been fixed you can follopw these instructions:

1) Go to your game library and right click on Academia School Simulator
2) In the pop up window, find and click on Properties.
3) In the properties window, click on the Betas Tab
4) Under Enter beta access code to unlock private betas type :

Candidate : academiacandidate

5) Click on "check code"
6) Under "Select the beta you would like to opt into" click on the dropdown menu and click on the branch you unlocked
7) You should now have access to the branch

[StuFew]

Got that now :) , but still have no sound :/

[ryan.sumo]

Hi, could you please check your volume mixer to see if that might be the problem?

Information about the volume mixer here:
https://www.howtogeek.com/244963/how-to-adjust-the-volume-for-individual-apps-in-windows/

Screenshot of what it would look like if your academia volume was set to 0 in volume mixer:
https://ibb.co/k254bU

[StuFew]

Yep. Volume is at 100%. Still no sound :(

[ryan.sumo]

Hi at this point it would be best if you could submit a bug report with your output log and save file (instructions in bug report form)

[Charly]

Hey I don't have any sound from the students either, but I do have music and "kaching" when making money. Is that a bug or do the students simply don't make noise (yet)?

[ryan.sumo]

Hi Miss Charly, could you check the in-game settings? Check the ambient sound volume and see if adjusting that solves the problem.

[Charly]

I did, it was at 100%. I tried upping my laptop volume to 100% too - suddenly I could hear some student background noise when zooming in. So it's there, that's nice! Looks like it just needs balancing then, because playing at maximum volume level is not preferable and also not nearly loud enough. (I also literally jumped when the food truck honked lol)

By the way, sorry stuartfewtrell for hijacking your topic.

[StuFew]

SOLVED! In the process of bug reporting I found the Output Log which told me there was a problem with my soundcard settings preventing Unity from using it. A quick mess about with thoe settings and I have game sound!

Also, no problem Miss Charly :)