Game won't launch

[Airsh]

I've seen 2 post here asking the same thing, but they don't go into detail on how to allow the OpenAL32.dll file.

Here's my lastplay log
[29-06 08:34:15]: performing start-through-Steam check...
[29-06 08:34:15]: check passed
[29-06 08:34:15]: Application::loadSettings() could not open C:\Users\Dell\ams\settings.ams
[29-06 08:34:15]: initializing GLFW...
[29-06 08:34:16]: creating OpenGL window...
[29-06 08:34:16]: querying video mode...
[29-06 08:34:16]: desktop video mode is 1366, 768
[29-06 08:34:16]: moving window to center position at 171, 59

Sorry if this get asked a lot. I'm just frustrated.

[geoff.nagy]

Hi AirBornE,

Thanks for bringing this to my attention. I'll look into this over the next couple of days and get back to you. (I might need additional information at that point.)

In the meantime, could you share your system specs as reported by Steam? Thanks.

[geoff.nagy]

Oh, and as far the "allowing OpenAL" issue is concerned---I believe the solution referred to here is (upon installing Asteroids Millennium from Steam) to allow the installer to install OpenAL. This is a required component. There should be a dialog box that asks this when you first install. If this doesn't work, please let me know.

[Airsh]

Originally posted by geoff.nagy:

Oh, and as far the "allowing OpenAL" issue is concerned---I believe the solution referred to here is (upon installing Asteroids Millennium from Steam) to allow the installer to install OpenAL. This is a required component. There should be a dialog box that asks this when you first install. If this doesn't work, please let me know.

Do you mean after it finishes downloading? I haven't gotten a dialog box to come up again even when I uninstalled and downloaded the game again. Just briefly says it's running, then stops. My laptop is Windows 7. I'm not sure how to attach a text document of my laptop specs.

[geoff.nagy]

Originally posted by AirBornE:

Do you mean after it finishes downloading? I haven't gotten a dialog box to come up again even when I uninstalled and downloaded the game again. Just briefly says it's running, then stops. My laptop is Windows 7.

Hmm...it might be a separate issue, then. I'll investigate further.

Originally posted by AirBornE:

I'm not sure how to attach a text document of my laptop specs.

Copying and pasting them here from your Steam Client's "Help -> System Information" menu should work fine, if you're okay with sharing your specs here.

[Airsh]

Originally posted by geoff.nagy:

Originally posted by AirBornE:

Do you mean after it finishes downloading? I haven't gotten a dialog box to come up again even when I uninstalled and downloaded the game again. Just briefly says it's running, then stops. My laptop is Windows 7.

Hmm...it might be a separate issue, then. I'll investigate further.

Originally posted by AirBornE:

I'm not sure how to attach a text document of my laptop specs.

Copying and pasting them here from your Steam Client's "Help -> System Information" menu should work fine, if you're okay with sharing your specs here.

Computer Information:
Manufacturer: Dell Inc.
Model: Dell System Inspiron N4110
Form Factor: Laptop
No Touch Input Detected

Processor Information:
CPU Vendor: GenuineIntel
CPU Brand: Intel(R) Core(TM) i5-2410M CPU @ 2.30GHz
CPU Family: 0x6
CPU Model: 0x2a
CPU Stepping: 0x7
CPU Type: 0x0
Speed: 2292 Mhz
4 logical processors
2 physical processors
HyperThreading: Supported
FCMOV: Supported
SSE2: Supported
SSE3: Supported
SSSE3: Supported
SSE4a: Unsupported
SSE41: Supported
SSE42: Supported
AES: Supported
AVX: Supported
CMPXCHG16B: Supported
LAHF/SAHF: Supported
PrefetchW: Unsupported

Operating System Version:
Windows 7 (64 bit)
NTFS: Supported
Crypto Provider Codes: Supported 311 0x0 0x0 0x0

Video Card:
Driver: AMD Radeon HD 7450M
DirectX Driver Name: aticfx32.dll
Driver Version: 8.840.7.9000
DirectX Driver Version: 8.17.10.1072
Driver Date: 10 17 2011
OpenGL Version: 3.1
Desktop Color Depth: 32 bits per pixel
Monitor Refresh Rate: 59 Hz
DirectX Card: Intel(R) HD Graphics Family
VendorID: 0x8086
DeviceID: 0x116
Revision: 0x9
Number of Monitors: 1
Number of Logical Video Cards: 1
No SLI or Crossfire Detected
Primary Display Resolution: 1366 x 768
Desktop Resolution: 1366 x 768
Primary Display Size: 18.98" x 10.67" (21.73" diag)
48.2cm x 27.1cm (55.2cm diag)
Primary Bus Type Not Detected
Primary VRAM: 1024 MB
Supported MSAA Modes: 2x 4x

Sound card:
Audio device: Speakers (High Definition Audio

Memory:
RAM: 3990 Mb

Miscellaneous:
UI Language: English
Media Type: DVD
Total Hard Disk Space Available: 476837 Mb
Largest Free Hard Disk Block: 10492 Mb
OS Install Date: Dec 31 1969
Game Controller: None detected
VR Headset: None detected

[geoff.nagy]

Originally posted by AirBornE:

Video Card:
Driver: AMD Radeon HD 7450M
DirectX Driver Name: aticfx32.dll
Driver Version: 8.840.7.9000
DirectX Driver Version: 8.17.10.1072
Driver Date: 10 17 2011
OpenGL Version: 3.1

Aha---here's the problem. Your drivers only include OpenGL 3.1 support, but Asteroids Millennium requires OpenGL 3.3, as indicated in the minimum system requirements section of the Asteroids Millennium Store Page:

OS: Windows Vista/7/8/10
Processor: 1GHz, 1GB RAM
Graphics: OpenGL 3.3-capable graphics card
Storage: 120 MB available space
Sound Card: OpenAL-capable sound card
Additional Notes: Requires an internet connection to play, to verify legal ownership

Your video card drivers don't seem to be up-to-date (2011 is the date shown in your system specs).

After browsing the AMD website, it looks like your graphics card (AMD Radeon HD 7450M) has a newer set of drivers available from 2015. If you wish, you can upgrade the drivers on your machine, which should solve this problem. (I'd also recommend upgrading on general principle, but that is your choice regardless.)

Please find the link to updated graphics drivers for your system here[www.amd.com].

I'd also recommend making a System Restore Point beforehand, in case something goes wrong.

[Airsh]

Originally posted by geoff.nagy:

Originally posted by AirBornE:

Video Card:
Driver: AMD Radeon HD 7450M
DirectX Driver Name: aticfx32.dll
Driver Version: 8.840.7.9000
DirectX Driver Version: 8.17.10.1072
Driver Date: 10 17 2011
OpenGL Version: 3.1

Aha---here's the problem. Your drivers only include OpenGL 3.1 support, but Asteroids Millennium requires OpenGL 3.3, as indicated in the minimum system requirements section of the Asteroids Millennium Store Page:

OS: Windows Vista/7/8/10
Processor: 1GHz, 1GB RAM
Graphics: OpenGL 3.3-capable graphics card
Storage: 120 MB available space
Sound Card: OpenAL-capable sound card
Additional Notes: Requires an internet connection to play, to verify legal ownership

Your video card drivers don't seem to be up-to-date (2011 is the date shown in your system specs).

After browsing the AMD website, it looks like your graphics card (AMD Radeon HD 7450M) has a newer set of drivers available from 2015. If you wish, you can upgrade the drivers on your machine, which should solve this problem. (I'd also recommend upgrading on general principle, but that is your choice regardless.)

Please find the link to updated graphics drivers for your system here[www.amd.com].

I'd also recommend making a System Restore Point beforehand, in case something goes wrong.

Yeah. I really just need to upgrade to a better PC... That's my goal for the end of this year. As for updating my AMD Radeon HD 7450M, I'm having issues with Catalyst Software Suite. I chose the Windows 7(64 bit) download and attempt to update the driver, but it messes stuff up. Yes, System Restore helped get things back to normal thankfully.

This is rather unfortunate though... If I seriously can't even get my video card drivers to update properly, then I guess I give up for now. I could just keep the game until I have a competent PC or get a refund. Thanks for trying to help me resolve this. I'm sure it's a fantastic game.

[geoff.nagy]

Originally posted by AirBornE:

Yeah. I really just need to upgrade to a better PC... That's my goal for the end of this year. As for updating my AMD Radeon HD 7450M, I'm having issues with Catalyst Software Suite. I chose the Windows 7(64 bit) download and attempt to update the driver, but it messes stuff up. Yes, System Restore helped get things back to normal thankfully.

One thing that also works wonders is just a complete wipe of the computer and then a fresh install of the latest version of Windows (or just whatever version you have laying around). I do this every couple of years and it "unclogs" things, so to speak.

Originally posted by AirBornE:

This is rather unfortunate though... If I seriously can't even get my video card drivers to update properly, then I guess I give up for now. I could just keep the game until I have a competent PC or get a refund. Thanks for trying to help me resolve this. I'm sure it's a fantastic game.

Thanks for your patience as we figured this out. Good luck with your upgrade, and thanks for your support regardless of what you decide to do with the game!

[Airsh]

Hey. I just wanna let you know that I can finally play this game. Really enjoying it. Question: Is there no resolution settings? If not, it isn't a big deal.

[geoff.nagy]

Originally posted by AirBornE:

Hey. I just wanna let you know that I can finally play this game. Really enjoying it. :happy_creep:

That's great news! I'm glad you're enjoying it.

Originally posted by AirBornE:

Question: Is there no resolution settings? If not, it isn't a big deal.

Multiple resolutions are not supported at this time, mainly because I'm not sure how to handle cases where wider aspect ratio screens would grant certain players advantages over others.

If I can figure this out then I'll implement this. Any suggestions are welcome!