XBox Controller Support Seems Broken

[Aussiedroid]

Just starting the game after release. Yay!

But after the intro section, controller stops working. I have to revert to keyboard. No menus can be navigated.

I restarted game, all was working for the menus, start the first full level and two players are started into the game (It appears that my only controller is registering as player 2?). Once I die/finish level, the controllers stop working again!

I cannot change any buttons in the controller config menu either.

Does anyone know how to fix this?

I am using XBox One Elite Controller (Wireless) on Win10, but same issue may be for other controllers too?

Thanks

[Aussiedroid]

Sorry to read this morning that others are having the same issue as me :( Hopefully something can be done.

I haven't found a solution yet chelfyn. I tried resetting controls to default again today, and did a full uninstall and reinstall but the issue remains. I also deleted the files created under Steam userdata (667600) but I think that only stores the highscores/cloud data etc.

I also attempted to play via Steam Streaming to my media center PC, but unfortunately streaming fails after selecting the level (remains at a black screen & level doesn't load), so I cannot get into a game to test it further.

I've tried resetting to controls to default several times now. When I reset the controls, player 2 mappings are wiped (ie nothing displaying). Player 1 shows the main buttons as (button 1, button 2, button 3 etc) instead of A, B, X, Y. Still cannot remap player 1 though and issue perserveres.

For those hitting the same issue, are you using wireless controllers? running windows 7 or 10? Just wondering if there is a common thread to why we are all experiencing the same issue.

Cheers, AD

[Wolf Vantage]

Same issue - one controller plugged in, it works in the menus right after starting the game, but when I load a level when I press A I join as player 2. In the controlls menu, I can fiddle with player 2 - gamepad options, but player one is mapped incorrectly (to something that doesn't exist on my system) and I cannot change anything. It's a bug, not an issue with our controller configuration and such.

Windows 7, Logitech F710 in Xinput mode (wireless).

[Tilen]

Just to maybe provide some insight here, I am using an Xbox One S controller via Bluetooth and it works just fine.

Asus ROG Strix GL 702VSK
Windows 10 Home 64-bit

[chelfyn]

I solved my problem. I disconnected my Razor Orbweaver, and that was all that was needed, sp maybe watch out for some other sneaky devices that could be reporting in as game devices in some way.

[Nasty Nancy]

Didn't work for my logitech g13. Still swapping to 2nd player controller.

[Charlinsky]

@Aussiedroid
"For those hitting the same issue, are you using wireless controllers? running windows 7 or 10? Just wondering if there is a common thread to why we are all experiencing the same issue."

Hi there. My controllers (xbox360) are with cable. Using windows 10.

Thank´s to all the people helping on this issue :)

[Dimmersim]

I had this issue also. I solved it for me by unplugging xbox360 controller from front usb on my PC and plugged it in rear. Now recognizes it as Player1. But this is only game I think that has this issue for me.

edit: forget that. Issue still persists. Working alright yesterday but detects P2 again. I don't know what i'm talking about.

[Charlinsky]

@chelfyn: Thanks to you i found a solution! :) (but a new issue occurred)

I deinstalled my 3Dconnexion "stick". Just pluggin it out was not enough. After deinstalling the drivers it worked and the game runs as it should. This "stick" is not for gaming. I use it to navigate my 3D software.

Basically, the game can not run correctly when the 3Dconnexion software (divers) is installed.

Hope you can fix this. I don´t need to play it right now but in the future would be nice ;)

So, do i play a work today?? :)

[evil_arev]

We're preparing a small update with diagnostic info - it should display the controller names detected by the game. It seems, though, as some problems were caused by other, non-gaming devices (chelfyn's Orbweaver and Charlinsky's 3Dconnexion, thanks guys!).
Could other players experiencing these problems please check if there are any input devices connected to your PC, or some related software running?

Best regards,
Peter,
Infinite Dreams.

[Aussiedroid]

Thanks for the update evil_arev .. will check it out as soon as I can and report back.

[evil_arev]

Please look here: http://steamcommunity.com/app/667600/discussions/0/1489992713696368143/

[Nasty Nancy]

To answer an above post I'm running a wireless xbox360 controller made by Microsoft (cuz there are knockoffs ya know) on windows 10 x64 home premium incase that helps. The only things that could be considered as a controller is my logitech get game board with the gaming software for it. One other thing but it's a long shot, I do have a flirc USB adapter in my rig to allow my pc to be controlled via remote. Maybe something there will help get this sorted out asap.

[Nasty Nancy]

Just updated to beta patch and it worked for me. Good work amigo

[evil_arev]

@[misanthropy]: Can you tell me if the game recognizes more than one controller (and what's its name, if it does)?