Error: Max MB limit. 20MB out of 18MB

[darkerorc]

It seems I have downloaded a little too many avatars. :/ I keep getting this error message and cannot start my stream avatars. Im confused as to how and why the program would allow me to download more than I can anyways. Trying to delete individual avatars takes so so long. How do I fix this issue? Thanks

[clonze]

Hey, we have a limit for avatar image uploads to the database to keep it fair for everyone, that's why the upload limit exists.

To fix this, you can either Disable the extension in >General>
Or you can delete some avatars.

To delete many avatars at once, you can click "Open Folder" > "Avatars" and delete images.

When you save & reload in the app, it will have missing images, you can go to the "Error Panel" to delete data associated with those missing images.


You can find out which avatars are costing the most towards the upload limit by their frame size.
If an avatar width/height is large, that means the avatar is poorly optimized and will cost more to upload.

[EmeraldGP]

just ♥♥♥♥

[EmeraldGP]

bought this and must resolve this shi.. problems

[EmeraldGP]

removed all images, how install, do not understand

[clonze]

Originally posted by EmeraldGP / YouTube:

removed all images, how install, do not understand

If you need live support for solving this problem, hop on our discord server. As it states on the STICKY FORUM post, I will respond much quicker on the discord server.

Our server only supports 18mb upload worth of avatars. If you have TOO MANY or if your avatars are TOO LARGE, you will quickly pass this limit.

TWO SOLUTIONS.
1) Delete Avatar(s) until you are under the 18mb limit.
OR
2) Disable the extension panel in General > Extension

Why does this limit exist? Servers can be expensive, 18mb is a lot assuming your avatars are within recommended limits. If everyone was able upload UNLIMITED avatars, then the extension would work for nobody.

[aytimothy]

Originally posted by Clonze:

Originally posted by EmeraldGP / YouTube:

removed all images, how install, do not understand

If you need live support for solving this problem, hop on our discord server. As it states on the STICKY FORUM post, I will respond much quicker on the discord server.

Our server only supports 18mb upload worth of avatars. If you have TOO MANY or if your avatars are TOO LARGE, you will quickly pass this limit.

TWO SOLUTIONS.
1) Delete Avatar(s) until you are under the 18mb limit.
OR
2) Disable the extension panel in General > Extension

Why does this limit exist? Servers can be expensive, 18mb is a lot assuming your avatars are within recommended limits. If everyone was able upload UNLIMITED avatars, then the extension would work for nobody.

Any way to host it yourself?... Well, myself?

[clonze]

if it was built that way, yes.
but it's not.
it's on our server so we can display it as a twitch panel / component overlay. (and in the future any other platforms that use something similar)

[WillWolf76]

It might be a good idea to implement a feature to allow for private hosting in the future. I would love to see a feature like this.