[Ticket] unable to log a support ticket to remove iCash limit

[Sohai]

Request to remove iCash Limitation

[FranXyz]

Hello Sohai,

We would like to ask some of your account details for us to proceed with your request. Kindly provide the following:

Steam ID:
Family Name:
Server:

[Sohai]

Steam ID: marvkage
Family Name: 影紅
Server: Ferrucio

[Sohai]

?

[FranXyz]

Hello Sohai,

Thank you for responding. We have noticed that you did not provide the correct Steam ID. Your 17 digit Steam ID can be found by doing the following:

1. Open up your Steam client and choose View, then click Settings
2. Choose Interface and check the box that reads, "Display Steam URL address when available"
3. Click OK
4. Now click on your Steam Profile Name and select View Profile

Your Steam ID will be listed in the URL at the top left (it's the really long number at the end.)

[Sohai]

https://steamcommunity.com/profiles/76561199203380124/ <This?

[FranXyz]

Hello Sohai,

Thank you for reaching out to us again and our apologies for the inconvenience.

We have finished processing the information and have removed the iCash spending limitations from your account. Once again, we thank you for your understanding.

You may want to wait a few minutes and restart your game client to make sure the changes have been properly applied. If you have any further concerns, please do not hesitate to contact us again.

Best regards

[trezeverde13]

Hi can you please do the same for me. this is my id = 76561198869827645
ive been trying to send a ticket for a month now its still not working

[trezeverde13]

ive been trying to send a ticket for a month now and its still not working.. i just want my monthly purchasing limit on icash to be removed.
Steam ID: 76561198869827645
Family Name: trezeverde
Server: Espada