Retail copy activation?

[Crabhammer]

I recently purchased a retail copy of Beyond Earth. I'd like to activate it on Steam, but my product key isn't working. I realize now that the game isn't on the list of products that can be activated (I'd assumed it was after success with Brave New World).

Does anyone know if there are plans for this to work in the future?

[spacealf]

Well, I bought the retail game and the code is in the DVD box, and only can be used once. Sure you got the correct key and entered it into and used it correctly. I had no problem with mine, although there is around 2.5Gb left to download from Steam after installing from the DVD.

After that I would say to make out a support ticket to 2K games and go from there and see if you can resolve it.

Unless there is something wrong on Steam's end, and that I would not know, but I suppose Steam Support would know then.

[SamBC]

You can only install it by activating it on Steam. The list of games that can be activated is games that don't require Steam, but can be added to it. BE requires Steam.

If you are entering the code correctly, and bought a new copy from a reputable store, I'm not sure what's going on. More often, at least in my experience, someone has bought a 'second hand' copy that has had the key already used.

[Pillow]

Civ BE requires steam to play, there is no such thing as a steam free version. Where did you buy your retail copy from? If it is not an actual physical copy then hopefully you bought from a recognized legit seller and let them know about the problem.

[Crabhammer]

Yeah, looks like I got burned by some jerk on dealscube. I guess I should have known that the discount was too good. Oh well, I'll just buy a legit copy.

[katzenkrimis]

Hee hee.