Master List of Civilization : Beyond Earth Fixes

[Satoru]

This post is to correlate fixes for playing Civ:BE

Error Code 53

This is a local install problem. Your anti-virus or firewall is blocking steam from installing the game. You must disable your firewall/anti-virus.

MP crashes

Have the host disable the Exoplanets DLC

Update your Operating System

You should always have a fully patched OS. Especially given that DirectX on Windows 8 can only be deployed via Windows Update. Ensure your OS is patched first. Reboot.

Update your Video Drivers

Many games rely on the latest video drivers to work. Refer to your manufacturer's website

www.nvidia.com
www.amd.com
www.intel.com

Re-run VCredist

Go to your steam installation folder

C:\Program Files\Steam\steamapps\common\Sid Meier's Civilization Beyond Earth\_CommonRedist\vcredist\2012

Run vcredist_x86.exe
Run vcredist_x64.exe

REBOOT (This is not optional you must reboot)

Re-install DirectX

C:\Program Files\Steam\steamapps\common\Sid Meier's Civilization Beyond Earth\_CommonRedist\DirectX\Jun2010

Run DXSETUP.exe

REBOOT (This is not optional you must reboot)

AMD/Nvidia Laptop users should force their integrated cards

For Nvidia

* Right click your desktop
* NVIDIA Control Panel ->
* Manage 3D Settings ->
* Program Settings.
* Select Civilization BE executable as the program then add it. It is in
C:\Program Files (x86)\Steam\SteamApps\common\Sid Meier's Civilization Beyond Earth\
* Then 2. Select High Performance NVIDIA Processor.

Reverify your Game cache

This is known to fix some audio issues, and issues with leaders with no sound, or looking 'weird'. Its worth trying for other issues as well.

1. Try verifying the integrity of the game cache:
1a) Go open up your Steam client program and go to the "LIBRARY" section
1b) Right-click Payday in the list of games to the left - a drop-down menu will appear
1c) Click the menu option "Properties" at the very bottom of the drop-down menu - a dialog box will appear
1d) Click the "LOCAL FILES" tab in the upper part of the dialog box
1e) Click the third button that reads "VERIFY INTEGRITY OF GAME CACHE..."

AMD Mantle is not working

Ensure you have the latest stable drivers from AMD.

http://support.amd.com/en-us/kb-articles/Pages/AMDCatalyst14-9-2BetaWINReleaseNotes.aspx

New beta drivers were just released. If your existing stable drivers dont work, try this

Issues with high refresh rate monitors

Currently there seems to be an issue with high refresh rate monitors. Users cannot select proper resolutions.

The only fix is to run the game in windowed mode for now.

2K is aware of the situation and a patch is coming

https://twitter.com/CivGame/status/525444246372114432

DO NOT DOWNLOAD FILES FROM UNTRUSTED WEBSITES

No matter how tempting it might be someone would have a 'fix', do not do this. There is a 100% chance its a virus to take advantage of your desperation. While frustrating, please refrain from using unsourced 'patches'.

Mantle on Multi Monitors

Apparently not supported at this time.

http://steamcommunity.com/app/65980/discussions/0/619569341082985228/

Possible conflict with Razr keybords that hve touchpads

http://steamcommunity.com/app/65980/discussions/0/619569608672163249/

Not 100% cofirmed but something you might want to look into if you're having crash/instabilty issues and have Razr hardware.

How do I disable DoF

Edit the file

My Games\Sid Meier's Civilization Beyond Earth\GraphicsSettings.ini

Enable DoF = 0
Enable UIBlur = 0

Possible fix for SHGetKnownFolderPath failed

http://steamcommunity.com/app/65980/discussions/0/620695877077332293/

Thanks to Dragoon for tracking this one down

Fullscreen borderless windowed mode not working

My own experience

1) Try setting Display #1 to be yoru primary display as well

2) Set Water quality to LOW. This seems to make a world of difference

3) Set "MOuse Bind" to "Never"

Mac specific fixes

[Highlander]

Hey don't know if anyone can help me. I've played 9 hours of Civ: BE and tried to open it this morning and it tried to install and I got the "Steam servers are too busy (Error 53)" message. I obviously had no firewall or antivirus issues before today but I turned them off and tried again to no avail.

Anybody know what my trouble could be?

[nexxius]

TheHighlanderr, I'm having the same issue...the only way around I've found is to create a shortcut to the exe and launch from there. You may need to change the compatability options to "Win XP SP3" to fix other issues.

[Highlander]

I haven't made a shortcut but I have attempted to launch it from the exe file and got the same result. Thanks for your advice!

[Satoru]

As note above Error 53 are anti-viurs errors blocking the game

disable your anti-virus

[gibbor01]

Ajuda por favor

entrei e, contato como o suporte para corrigir o erro do jogo porém o suporte esta me pedindo um codigo do steam MDMPs porém não estou achando o codigo em minha pasta steam?
[2K Support] Re: corrigir este erro do inicio do jogo Civilização: Beyond Earth‏
Também preciso que me envie o MDMPs. Você pode achar na seguinte pasta: \Program Files(x86)\Steam\SteamApps\common\Sid Meier's Civilization Beyond Earth\

[King Sombra]

引用自 Satoru：

As note above Error 53 are anti-viurs errors blocking the game

disable your anti-virus

I've had Error 53 happen to me before when reinstalling a few games. Sometimes it happens after installing them. If it persists try closing out of Steam and restarting your computer. This may not work for everyone since I'm the only one who I know of that's tried this method to fix the problem.

Note: I've had this primarily happen when reinstalling Skyrim so it might just be a thing that works for it. Do tell me if it works.

[nexxius]

I never had 53 until the day before yesterday and it has nothing to do with my FW/AV. I turn that stuff off and still can't get in through the steam shortcut. I've verified the cache; reinstalled VX; updated sound & video drivers; set graphics to low; and rebooted my system several times. The best I'm able to get is about 5min of game play before it crashes. I don't have to be doing anything...I left it at the start screen (click on the green button) for a few min and it errored ("BE has quit responding, please press xxx to close program"). My last choice is to delete the game and reinstall but, thats a pain.

[Satoru]

Again I will reiterate that Error 53s are because teh installer cant finish with the game. Anti-virus vendors can update their AV which tehn causes the game to crash because your AV has already deleted the file in question.

[mortenfc]

引用自 Satoru：

Again I will reiterate that Error 53s are because teh installer cant finish with the game. Anti-virus vendors can update their AV which tehn causes the game to crash because your AV has already deleted the file in question.

I currently have no antivirus installed (I too like to live dangerously), and my firewall is disabled.
I STILL get error 53 on both civ 5 and BE.

I don't know what to disable or uninstall next ;)

[Satoru]

引用自 mortenfc：

引用自 Satoru：

Again I will reiterate that Error 53s are because teh installer cant finish with the game. Anti-virus vendors can update their AV which tehn causes the game to crash because your AV has already deleted the file in question.

I currently have no antivirus installed (I too like to live dangerously), and my firewall is disabled.
I STILL get error 53 on both civ 5 and BE.

I don't know what to disable or uninstall next ;)

Post your specs from Steam-Help-System Information. Post ALL of it because you have soemthing killing the install.

[mortenfc]

引用自 Satoru：

引用自 mortenfc：

I currently have no antivirus installed (I too like to live dangerously), and my firewall is disabled.
I STILL get error 53 on both civ 5 and BE.

I don't know what to disable or uninstall next ;)

Post your specs from Steam-Help-System Information. Post ALL of it because you have soemthing killing the install.

Here you go. Hope you can spot something :)

Processor Information:
Vendor: GenuineIntel
CPU Family: 0x6
CPU Model: 0x3a
CPU Stepping: 0x9
CPU Type: 0x0
Speed: 3209 Mhz
4 logical processors
4 physical processors
HyperThreading: Unsupported
FCMOV: Supported
SSE2: Supported
SSE3: Supported
SSSE3: Supported
SSE4a: Unsupported
SSE41: Supported
SSE42: Supported

Network Information:
Network Speed:

Operating System Version:
Windows 8.1 (64 bit)
NTFS: Supported
Crypto Provider Codes: Supported 311 0x0 0x0 0x0

Video Card:
Driver: NVIDIA GeForce GTX 670

DirectX Driver Name: nvd3dum.dll
Driver Version: 9.18.13.4448
DirectX Driver Version: 9.18.13.4448
Driver Date: 16 Oct 2014
OpenGL Version: 4.4
Desktop Color Depth: 32 bits per pixel
Monitor Refresh Rate: 59 Hz
DirectX Card: NVIDIA GeForce GTX 670
VendorID: 0x10de
DeviceID: 0x1189
Number of Monitors: 1
Number of Logical Video Cards: 1
No SLI or Crossfire Detected
Primary Display Resolution: 1920 x 1200
Desktop Resolution: 1920 x 1200
Primary Display Size: 20.39" x 12.76" (24.02" diag)
51.8cm x 32.4cm (61.0cm diag)
Primary Bus: PCI Express 4x
Primary VRAM: 4095 MB
Supported MSAA Modes: 2x 4x 8x

Sound card:
Audio device: H?jttalere (Enheden High Defini

Memory:
RAM: 16338 Mb

Miscellaneous:
UI Language: English
Microphone: Not set
Media Type: DVD
Total Hard Disk Space Available: 1068321 Mb
Largest Free Hard Disk Block: 367706 Mb
OS Install Date: jan 01 1970
Game Controller: None detected

Installed software:
Adobe® Content Viewer
Adobe AIR
Adobe Creative Cloud
Adobe Edge Animate CC 2014.1
Adobe Flash Player 15 Plugin
Adobe Help Manager
Adobe Illustrator CC
Adobe Illustrator CC 2014
Adobe InDesign CC
Adobe InDesign CC 2014
Adobe Photoshop CC
Adobe Photoshop CC 2014
Box Sync
Call of Duty Ghosts
Common Desktop Agent
Contour Mouse
DAEMON Tools Lite
Dishonored
eReg
Evernote v. 5.6.4
Google Chrome
Google Update Helper
Java 7 Update 67 (64-bit)
Java 8 Update 25
Java Auto Updater
KeyTweak - Keyboard Remapper (remove only)
Logitech SetPoint 6.52
Microsoft Office 365 - da-dk
Microsoft Silverlight
Microsoft Visual C++ 2005 Redistributable
Microsoft Visual C++ 2005 Redistributable (x64)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.17
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.4148
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.6161
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161
Microsoft Visual C++ 2010 x64 Redistributable - 10.0.40219
Microsoft Visual C++ 2010 x86 Redistributable - 10.0.40219
Microsoft Visual C++ 2012 Redistributable (x64) - 11.0.60610
Microsoft Visual C++ 2012 Redistributable (x64) - 11.0.61030
Microsoft Visual C++ 2012 Redistributable (x86) - 11.0.60610
Microsoft Visual C++ 2012 Redistributable (x86) - 11.0.61030
Microsoft Visual C++ 2012 x64 Additional Runtime - 11.0.61030
Microsoft Visual C++ 2012 x64 Minimum Runtime - 11.0.61030
Microsoft Visual C++ 2012 x86 Additional Runtime - 11.0.61030
Microsoft Visual C++ 2012 x86 Minimum Runtime - 11.0.61030
Microsoft_VC80_CRT_x86
Microsoft_VC90_CRT_x86
Mozilla Firefox 32.0.1 (x86 da)
Mozilla Maintenance Service
NVIDIA 3D Vision Controllerdriver 344.46
NVIDIA 3D Vision-driver 344.48
NVIDIA GeForce Experience 2.1.3
NVIDIA GeForce Experience Service
NVIDIA Grafikdriver 344.48
NVIDIA HD-lyddriver 1.3.32.1
NVIDIA Install Application
NVIDIA Kontrolpanel 344.48
NVIDIA LED Visualizer 1.0
NVIDIA Miracast virtuel lyd 344.48
NVIDIA Network Service
NVIDIA Opdateringer 16.13.56
NVIDIA PhysX
NVIDIA PhysX-systemsoftware 9.14.0702
NVIDIA ShadowPlay 16.13.56
NVIDIA Stereoscopic 3D Driver
NVIDIA Update Core
NVIDIA Virtual Audio 1.2.25
Office 15 Click-to-Run Extensibility Component
Office 15 Click-to-Run Licensing Component
Office 15 Click-to-Run Localization Component
PDF Settings CC
Plex Media Server
Rockstar Games Social Club
Samsung CLP-410 Series
Samsung Easy Printer Manager
Samsung Printer Live Update
SES Driver
SHIELD Streaming
SHIELD Wireless Controller Driver
Sid Meier's Civilization: Beyond Earth
Skype™ 6.18
Steam
TogglDesktop
VLC media player 2.0.5
VueScan x64
Wacom Tablet
WebTablet FB Plugin 32 bit
WebTablet FB Plugin 64 bit
Windows Driver Package - Western Digital Technologies (WDC_SAM) WDC_SAM (01/19/2011 1.0.0009.0)
WinRAR 4.20 (32-bit)
Wolfenstein: The New Order

[Satoru]

Hmm odd because error 53s are usually anti-virus doing soemthing bizarre

Only thing I can recommend is to try changing your download region

Also try running steam as an administrator as well

[Patrick]

引用自 mortenfc：

I currently have no antivirus installed (I too like to live dangerously), and my firewall is disabled.
I STILL get error 53 on both civ 5 and BE.

I don't know what to disable or uninstall next ;)

引用自 Satoru：

Hmm odd because error 53s are usually anti-virus doing soemthing bizarre

Only thing I can recommend is to try changing your download region

Also try running steam as an administrator as well

Complete long shot. Go to your ..Steam\steamapps folder and delete this file appmanifest_65980.acf, then restart Steam and try again.

[mortenfc]

引用自 Satoru：

Hmm odd because error 53s are usually anti-virus doing soemthing bizarre

Only thing I can recommend is to try changing your download region

Also try running steam as an administrator as well

I think it's something with my hdd. I just uninstalled and reinstalled on a ssd, and now it launches. Apparently all the steam-games on my hdd are failing so I'm thinking that's where something is wrong.

So a suggestion for a fix, would be trying different install locations.

[Patrick]

引用自 mortenfc：

引用自 Satoru：

Hmm odd because error 53s are usually anti-virus doing soemthing bizarre

Only thing I can recommend is to try changing your download region

Also try running steam as an administrator as well

I think it's something with my hdd. I just uninstalled and reinstalled on a ssd, and now it launches. Apparently all the steam-games on my hdd are failing so I'm thinking that's where something is wrong.

So a suggestion for a fix, would be trying different install locations.

BTW you can add different install locations without having to uninstall Steam.
Go to your Steam Settings. Under Downloads click on Steam Library Folder to add a new location to install your content.