Menus not responding (Quest 2)

[MikeHoncho]

First time I ran it, worked fine. Now when starting it up again, no buttons work in the main menu except the B button, which only brings up the menu again in context but I can't select anything. Is anyone else seeing similar behavior?

[codered001]

Same exact problem here. It's unplayable like this. I'm using the index.

[MikeHoncho]

After trying to troubleshoot further I ended up refunding before I lost the ability to. Such a disappointment!

[flare]

I'm using the reverb G2,HTC VIVE pro2、HTC COSMOS.
Same exact problem. It's unplayable like this.

[flare]

I have contacted the official support many times and never got any response.

[MikeHoncho]

It's a shame because I was looking really forward to this.