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marc.mthi Apr 3, 2020 @ 11:37am
Black Screen
Hello,

I wanted to try this game today, but when it starts I only have a black screen with the music in background and nothing else.
Can I do something to fix this problem? :(
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Showing 1-10 of 10 comments
nicholer6 Apr 9, 2020 @ 10:59pm 
I am having the same problem. Its says it is adding questions etc hear we go and all I have is music and black screen, please help
#1
helen Apr 10, 2020 @ 1:38am 
I am having the same problem - did you find a way to resolve it? Thanks!
#2
O-Dog Apr 10, 2020 @ 6:56am 
Switch the resolution to 1080p in the launcher, that worked for me. Doesn't seem to support 4k resolutions yet.
#3
Jo_SFC Apr 13, 2020 @ 7:00am 
Hi, if anyone is still experiencing problems, you can contact the support team at support [at] snapfingerclick.com.
#4
Tyf May 2, 2020 @ 3:21pm 
I tried sending an email to support about having trouble two weeks ago, and I haven't heard anything back. Not even a confirmation that they have received the email which kind of sucks.
#5
AngryFruitSalad Jul 25, 2020 @ 10:45am 
Cheers O-Dog for that info .
#6
O-Dog Sep 12, 2020 @ 4:17am 
Always happy to be of help :)
#7
boborama Sep 16, 2021 @ 2:22pm 
Still an issue at 4k - 1080p still works.
#8
Paparazzo Jan 8, 2023 @ 1:18pm 
I'm still having black screen, why does this happen?
#9
General McCreevous Jan 6, 2024 @ 10:18am 
Originally posted by Paparazzo:
I'm still having black screen, why does this happen?
all resolutions above 1080p give a blackscreen
#10
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Date Posted: Apr 3, 2020 @ 11:37am
Posts: 10

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