Cant connect to Servers ED000002

[Predator035]

Whenever i try to play multiplayer it says

Cant access The Escapists 2 Server,
please try again later

ED 000002

[Team17_Assistance]

Greetings Predator,

That sounds like a temporary server issue - can you please retest and see if everything works now?

Regards,

Team17 Support

[Predator035]

Originally posted by Team17_Assistance:

Greetings Predator,

That sounds like a temporary server issue - can you please retest and see if everything works now?

Regards,

Team17 Support

No I still cant connect

[Team17_Assist]

Hi Predator,

Thanks for checking this.

Are you still encountering the same error code?
Are you launching from Steam?

Can you please try the following:

Change your Steam region:

At the upper left corner go to Steam - Settings (a window will pop).
Go to Downloads and change your Download Region to EU, US, or RU (you should choose a country that's closest to your location)

Flush your DNS[www.whatsmydns.net]

Verify files:
Could you please verify your game files:

1. Right-click on the game in your Steam Library, choose Properties, switch to the Local Files tab and press Verify integrity of game files...
   
2. Attempt to run the game to see if the issue is resolved

Could you please also try running the game as admin?

Go to the hard drive the game is installed in, then to:

:\Epic Games\TheEscapists2

1. Then right-click the theescapists2.exe and choose properties
   
2. Go to the compatibility tab
   
3. Click run this program as administrator
   
4. Then click apply, ok, and re-try the game.

Get back to us when you can.

Regards,
Team17 Support.

[Predator035]

Originally posted by Team17_Assist:

Hi Predator,

Thanks for checking this.

Are you still encountering the same error code?
Are you launching from Steam?

Can you please try the following:

Change your Steam region:

At the upper left corner go to Steam - Settings (a window will pop).
Go to Downloads and change your Download Region to EU, US, or RU (you should choose a country that's closest to your location)

Flush your DNS[www.whatsmydns.net]

Verify files:
Could you please verify your game files:

1. Right-click on the game in your Steam Library, choose Properties, switch to the Local Files tab and press Verify integrity of game files...
   
2. Attempt to run the game to see if the issue is resolved

Could you please also try running the game as admin?

Go to the hard drive the game is installed in, then to:

:\Epic Games\TheEscapists2

1. Then right-click the theescapists2.exe and choose properties
   
2. Go to the compatibility tab
   
3. Click run this program as administrator
   
4. Then click apply, ok, and re-try the game.

Get back to us when you can.

Regards,
Team17 Support.

Sadly nothing is working
I still cant connect with the Servers

[Predator035]

?

[Team17_Assistance]

Greetings Predator,

We have just tested this and the servers are working fine - are you able to test the game using a different network, for example, using your phone as a wifi hotspot? This would help find where the problem is.

Regards,

Team17 Support

[SpilledSeed]

Doesnt work for me either, I did all the steps mentioned. Fix your game, it doesn't work.

[Jedi_Monkey_9]

Originally posted by Team17_Assistance:

Greetings Predator,

We have just tested this and the servers are working fine - are you able to test the game using a different network, for example, using your phone as a wifi hotspot? This would help find where the problem is.

Regards,

Team17 Support

Having the same issue. Have you discovered a fix yet?