Wireless XBOX 360 Controller Issue

[pogofox]

So, I have the Microsoft XBOX 360 Controller Receiver for my PC, and I have XBOX 360 controllers that pair with it. When I play Overcooked, all the controllers register just fine. We have a blast.

When I try to play The Escapists 2, I can't get the game to register at any time that I have any controllers connected. I've tried turning on and off the Xbox Controller Support in the Steam settings, I've tried both the "Keyboard and Mouse" and the "Keyboard and Mouse and Controller" setups in the game, I've updated drivers, I've tried turning the controllers on after the game has started...and never when I am in the Menu, when I am choosing a character, or when the game has started, does any button on my controller do anything to the game. Am I missing something? These controllers work with Overcooked every time. In the Escapists 2, I might as well be playing with controllers without batteries.

[Team17_Assistance]

Hello Pogofox,

Thank you for reaching out to us in regards to this wireless controller issue. Can you run Steam in Big Picture mode and configure the controller, then run the game through Big Picture mode.

Can you use a wired connection and see if that works?
Are you using any third party controller software?

Please get back to us when you can,
Team17 Support

[pogofox]

Hey,

I ran Steam in Big Picture mode, and I configured my controller, and I ran the game in Big Picture mode. I still can't get the computer to react to my controller at all while the game is running.

After doing the above, I tried Overcooked again, and my controller works just fine. I even get my computer's XBOX menu in-game when I press the Home button. In Escapists 2, not even the Home button does anything. It's like when Escapists 2 is running, my computer can no longer register my controllers.

I unfortunately don't have any wired controllers...I've never needed them before.
As far as I'm aware, I'm not using any third party controller software. And all my controllers are genuine XBOX products.

Thanks for any help,
Pogofox

[pogofox]

I've just confirmed that I can get my GameCube controllers to work with Escapists 2 using the WiiU GCN Adapter. However, all the buttons are completely mixed up, and it doesn't make any sense. I've tried everything I can to change the way the buttons are interpreted, but the game just won't conform.

This is encouraging because it shows that the game CAN handle controller input, but I would love to use my wireless XBOX controllers where the buttons might actually make sense.

[Team17_Assistance]

Have you tried configuring the controllers once you get to big picture mode?
Launch Steam Big Picture Mode.
Select the settings in the top right (Cog menu Item)
Select Base configurations.
Then see configure to your needs.

Thanks
Team17 Support

[pogofox]

Yes, I tried configuring the controllers in Big Picture Mode. Once I got to the game, it didn't make any difference.

Pretty much anything straightforward didn't do anything. However, after I kept messing with it and kept messing with it, I finally fixed it. It was kind of upsetting how much time I had put into trying to get my controllers to work when it was such an easy fix. Five frustrated hours of my life I won't get back....

Anyway, everything worked just the way you would expect it to after I found the executable file on my computer and set it to run in Windows 8 Compatibility Mode. That's all that it needed. In Windows 8 Combatibility Mode, it recognizes the controllers, and configuring the controllers worked just fine (though they no longer needed configuring).