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-Locate the output_log.txt file found in the following folder (Make sure all folders and files in your PC are not hidden):
C:\Users\<your-username>\AppData\LocalLow\FITXR\BOXVR folder and called output_log.txt.
-Email us the log file to support@fitxr.com
Switching to the public beta version does indeed make the custom song feature work for me but the beta version in general feels really unpolished in comparison (bad performance, no hit sounds, worse graphics).
For the price that this game is asking for (even with the current sale), the custom song feature is a function that should work flawlessly in my opinion. I will have to consider a refund if there's no fix announced soon.
I tried about ten songs and non of them produced any targets...
I mailed my log files to this address along with a description of the issue about 2 weeks ago. But other than the automated confirmation message that they received my support request, I never heard back ...
It's very sad but it seems like this game has been abandoned by the developers.
Official announcement solution isn't enough for me:
https://fitxr.zendesk.com/hc/en-gb/articles/360007368840-My-custom-tracks-will-not-finish-processing?fbclid=IwAR1EgkFo3ZWOCwjy4gqk4prEJY0SJrLq0tFXp_YOCc4sEbASSrJh57whNdI
They sad you should change decimal symbol from , to .
That's OK, but "processing" is still neverending.
Then I've changed digit grouping symbol from [space] to ,
error_log.txt still contains information about error:
Then I've changed the very first format setting to English (US)
https://winaero.com/blog/wp-content/uploads/2016/09/region-window.png
and now processing completes every time
You can revert this settings to your previous after importing songs you want.
It must be changed only due importing/converting/"processing"
After it game should works fine with your native settings.
DEAR DEVS fix first pls, but it would be also great if you can select not only c: drive while looking for song to import.
+1
+1
Hi!
Can you explain exactly how you did it?
I don't understand. Where did youchange the "," and the [space] ?
Decimal symbol can be set here (digit grouping symbol is also there):
https://www.techinpost.com/wp-content/uploads/2016/03/By-Changing-Decimal-Symbol-Settings.png
As you can read from my previous post, it doesn't help me.
I need to change entire format to English (US)
1-Uninstall game from steam
2-Delete FITXR folder in C:\Users\AMLA1\AppData\LocalLow
3-Change PC language to English US (was previously in spanish)
4-In Control Panel /Clock and Region / Region: Changed the format to English US just in case, then on Additional settings: Put the DECIMAL SYMBOL as "." a dot.
I redownloaded the game, and the custom songs loaded and were finally working.
We really shouldn't have to do this stuff, it should work out of the box...