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I got this game and tried to unlock multiplayer to play with my friends, but didn't want to actually play the game single player, it's on my backlog. I did just enough to unlock the battle arenas.
I got to the open world in chapter 4 or 5, where you stand outside of your dojo and can start exploring. The terminal didn't work and said that I needed to enter the secret ninja dojo. After completing random quests I did two things and found it was unlocked.
1. I went to the beach area by walking under the arches and saying yes to go, and the beach chapter started to load. I noticed after the cinematic that my map screen was finally unlocked. So I went back to North Ninjigo City.
2. Thinking the Secret Ninja Base might be the 'Secret Ninja' base/dojo, I went in to the Dojo which is where you start. It asked if I wanted to redo the tutorial level. I said yes.
When I came out the terminals worked and the map screen had the battle arena.
I'm not sure if it was #1 or #2 that fixed the issue. It's possible I entered the base somewhere else, like when I helped the master ring the bell for the students at the nearby building that lets you save your character customization. But that wasn't enough, or was bug that I reset by starting beach chapter.