Issues launching the game

[will to keep on wolfin]

We are working hard on a fix for the issue with game not launching properly, displaying a black screen and not progressing, but I'm afraid I don't have an ETA to share with you right now for when it'll be done.

In this thread I'm gonna list all the workarounds that have worked for some people. If you want to play the game right now then consider trying them all. If none of them work for you, please share your logs and dxdiags with us - more details on that in the second part of the post.

BEFORE YOU POST

1) If you have programs for your peripherals running (such as Razer Synapse/Chroma/Cortex, Steelseries Engine, Roccat Swarm or Logitech Gaming Software etc), try disabling them.

2) The game won't start if you have special symbols (such as + or ;) anywhere in the directory path (for example, if you have it installed in a folder like D:\+GAMES+\;WEEDCRAFT). For now you will have to move the game into a different path.

3) Make sure you have the newest display drivers. It's not uncommon for games to not work at all without proper drivers.

4) Go into your local files folder, find the "Weedcraft Inc" executable file and run it as administrator (rightclick and second option from the top).

5) While you're there, you can also try opening the game's settings launcher - open the game while holding CTRL (or alternatively, add -show-screen-selector to launch parameters) and there you can lower your resolution and graphics profile and see whether the game launches afterwards.

6) If you can, try installing the game on your C:\ drive and see if that helps.

7) Double-check whether your PC meets our minimum requirements.

8) Try fiddling around with Weedcraft Inc.exe properties - try different DPI settings and compatibility mode, turning fullscreen optimization on/off and see if anything helps.

LOGS

In order to fix the issue as soon as we can we need data on when exactly is it occurring and why. You can help us by sending us some logs. You can do it by using WeTransfer.com or any file-sharing website of your choice and posting the link here.

- Output log
Every time you start the game, it creates something called "Output log" which contains information about what occurs in the game's underbelly. You can find the output log here: %AppData%\..\LocalLow\Vile Monarch\Weedcraft Inc

- DxDiag
Dxdiag file contains information about your PC specs, your drivers' version and so on. To make one, you have to open the dxdiag.exe program (press your Windows key, type "dxdiag" and press enter), make sure you're running the 64 version (it opens by default on Windows 10, but you might need to switch using a button on older OS) and then choose "Save all data". This will create a text file you can send us.

- Crash dumps
%AppData%\..\Local\Temp\Vile Monarch\Weedcraft Inc\Crashes
%AppData%\..\Local\CrashDumps
It's unlikely this particular issue is creating any crash dumps, but regardless, it won't hurt to check those two locations and see if there are any - that would tremendously help us in identifying the core of the issue.

~~~

Once again we apologize for the issues you're experiencing and thank you for cooperation.

[ENigMA]

Initialize engine version: 2018.2.0f2 (787658998520)
GfxDevice: creating device client; threaded=1
Direct3D:
Version: Direct3D 11.0 [level 11.1]
Renderer: NVIDIA GeForce GTX 960 (ID=0x1401)
Vendor:
VRAM: 4053 MB
Driver: 25.21.14.2531
Begin MonoManager ReloadAssembly
- Completed reload, in 0.166 seconds
OnLevelWasLoaded was found on DOTweenComponent
This message has been deprecated and will be removed in a later version of Unity.
Add a delegate to SceneManager.sceneLoaded instead to get notifications after scene loading has completed

(Filename: Line: 343)

OnLevelWasLoaded was found on ResourceManager
This message has been deprecated and will be removed in a later version of Unity.
Add a delegate to SceneManager.sceneLoaded instead to get notifications after scene loading has completed

(Filename: Line: 343)

<RI> Initializing input.

<RI> Input initialized.

<RI> Initialized touch support.

UnloadTime: 0.999400 ms
Ams Plugin: AmsMultiSceneSetup.Awake() (Scene WOWIntroScenes). IsLoaded: False. Frame: 0

(Filename: C:\buildslave\unity\build\Runtime/Export/Debug.bindings.h Line: 43)

Ams Plugin: AmsCrossSceneReferences.Awake() Scene: WOWIntroScenes. IsLoaded: False. Path: Assets/WOW/Scenes/Intro/WOWIntroScenes.unity. Frame: 0. Root Count: 6

(Filename: C:\buildslave\unity\build\Runtime/Export/Debug.bindings.h Line: 43)

[Bitch From Mars]

Initialize engine version: 2018.2.0f2 (787658998520)
GfxDevice: creating device client; threaded=1
Direct3D:
Version: Direct3D 11.0 [level 11.1]
Renderer: NVIDIA GeForce GTX 1080 (ID=0x1b80)
Vendor:
VRAM: 8079 MB
Driver: 25.21.14.2531
Begin MonoManager ReloadAssembly
- Completed reload, in 1.023 seconds
OnLevelWasLoaded was found on DOTweenComponent
This message has been deprecated and will be removed in a later version of Unity.
Add a delegate to SceneManager.sceneLoaded instead to get notifications after scene loading has completed

(Filename: Line: 343)

OnLevelWasLoaded was found on ResourceManager
This message has been deprecated and will be removed in a later version of Unity.
Add a delegate to SceneManager.sceneLoaded instead to get notifications after scene loading has completed

(Filename: Line: 343)

<RI> Initializing input.

<RI> Input initialized.

<RI> Initialized touch support.

UnloadTime: 0.278900 ms
Ams Plugin: AmsMultiSceneSetup.Awake() (Scene WOWIntroScenes). IsLoaded: False. Frame: 0

(Filename: C:\buildslave\unity\build\Runtime/Export/Debug.bindings.h Line: 43)

Ams Plugin: AmsCrossSceneReferences.Awake() Scene: WOWIntroScenes. IsLoaded: False. Path: Assets/WOW/Scenes/Intro/WOWIntroScenes.unity. Frame: 0. Root Count: 6

(Filename: C:\buildslave\unity\build\Runtime/Export/Debug.bindings.h Line: 43)

there was no crash dumb and how should i send u my dxdiag?

[will to keep on wolfin]

Originally posted by ♥♥♥♥♥ From Mars:

there was no crash dumb and how should i send u my dxdiag?

Upload it to any filesharing website (for example wetransfer.com) and post a link here.

[Bitch From Mars]

https://anonfile.com/i8g8Z4d0n9/DxDiag_txt
here u go hope it help

[will to keep on wolfin]

We may have found a potential fix, I'll keep you updated.

[ENigMA]

Originally posted by will to keep on wolfin:

We may have found a potential fix, I'll keep you updated.

Excelent (c)

[Deny[llen]]

if you want to play now here is the fix instruction:

1) Delete Game
2) Install game
3) Play the game
4) Repeat 1 paragraph

Good Luck ^_^

[KingEli]

Well thanks for doing all you can but if there is no fix soon I'm afraid I'll have to refund.

[Hotshot]

This is how it work for me.
Ctrl+L then Click on game icon. Game will launch with setting.
Setting to 1600x900 windowed mode simple quality and click play.
Game will launch with black screen freezing.
Ctrl+Alt+Del and force to close the program.
Ctrl+L then Click on game icon. Game will launch with setting.
Setting to 1920x1080 full screen mode fantastic quality and click play.
Game will start properly now.

If this not work try to restart your computer and do this again.

This step sound not make any sense but it's work for me every time.

[will to keep on wolfin]

Hey everyone,
We think we may have found a solution. We've created a new experimental branch called "elite", you can gain access to it with beta code "hellodarkness" - please try it out and see whether that fixes the issue for you.

[Oxymoron]

Originally posted by will to keep on wolfin:

Hey everyone,
We think we may have found a solution. We've created a new experimental branch called "elite", you can gain access to it with beta code "hellodarkness" - please try it out and see whether that fixes the issue for you.

can be on much detail? where do I enter my promo code?

[KingEli]

Originally posted by Oxymoron:

Originally posted by will to keep on wolfin:

Hey everyone,
We think we may have found a solution. We've created a new experimental branch called "elite", you can gain access to it with beta code "hellodarkness" - please try it out and see whether that fixes the issue for you.

can be on much detail? where do I enter my promo code?

Right click on game choose properties go to "betas" tab and paste the code there it will say the code is correct than you can choose in the drop down menu the beta version called elite.

[KingEli]

Tested it several times, sometimes it's working sometimes it doesn't, very disappointing.

[will to keep on wolfin]

Originally posted by ✡KINGELI✡:

Tested it several times, sometimes it's working sometimes it doesn't, very disappointing.

Damn, that's sad to hear. If it's not too much of a hassle, could you maybe send us one output log where you managed to launch it and one where it didn't? That would tremendously help in finding the fix.

[will to keep on wolfin]

One more thing - after launching, please wait at least 30s. If at that point you still don't load into main menu, then we'd really appreciate it if you sent us an output_log.