Keeps Crashing [2 YEARS OLD]

[Pencil]

the game keeps crashing after 2 mins in on career mode. I dont know why but I have tried multiple different ways in game but dont know why. If it is problem pls fix devs

[Running-Target]

What is your computer hardware and operating system?


You need to have better or equal to the Minimum requirements to play this game .

SYSTEM REQUIREMENTS
MINIMUM:
OS: Windows 7 or higher
Processor: Intel Core i5-2500K or AMD Athlon X4 740 (or equivalent)
Memory: 4 GB RAM
Graphics: GeForce GTX 660 (2048 MB) or Radeon R9 285 (2048 MB) - Integrated GPUs may work but are not supported.
DirectX: Version 9.0c
Storage: 4 GB available space
Sound Card: DirectX compatible

[Running-Target]

General Purpose tips on gaming on pc troubleshooting. >

- Make sure you are running the game as Administrator or account with administrator rights.

- Make sure all the game's exes are in your PC's Firewall exceptions.

- Make sure your anti-malware program active defenses is not interferring with the game files.

- Use the troubleshooting compatibility options in the Windows OS.

- Try the lowest graphics quality level, then work your way back up the higher graphics quality choices.

- Check that you are not overclocking ANY hardware (CPU, chipset, memory, GPUs, etc.) higher than their stable point.

- Check for the latest drivers for (Video, motherboard chipset, sound card, etc.)

- Check for windows updates on critical updates and/or driver updates (shown as non-critical/optional)

- Check your game install folder for any error logs that might lead you to the issue.

- Defrag the drive the game is installed on.

- Ensure you have good ventilation through your PC case, overheating the CPU and GPU is bad.

- Buy and install some more fans for your computer tower to improve the airflow inside.

- Reinstall the game completely.

- Make sure you have good network connection from your game computer to the server that the online game is on.

- Make sure you are playing a game that you have better computer stats than the Minimum Requirements posted on the game's store page.

- Make sure you are playing a game that was designed for your operating system.

- Try googling the problem and read the game devs forum.

- Make sure your computer is not infected by active malware.

- Check the inside of your computer. If it is dirty with caked dust, lint and fur, get a professional to clean it out or DIY. After doing that, re-seat your memory chips and video card and make sure those slots are clean.

- BSoDs can be caused by poorly written device drivers or malfunctioning hardware, such as faulty memory, power supply issues, overheating of components, or hardware running beyond its specification limits.

- Run stress testing tools (below)

Get these to make sure you have the latest and the right tools.

Driver Sweeper [http://www.guru3d.com/files-details/driver-sweeper-download.html
CPU-Z [https://www.cpuid.com/softwares/cpu-z.html]
HWMonitor [https://www.cpuid.com/softwares/hwmonitor.html]
3Dmark Basic Edition [https://benchmarks.ul.com/3dmark]
Prime95 [http://www.guru3d.com/files-details/prime95-download.html]
Memtest86 [www.memtest86.com]

Use the Driver Sweeper in windows Safe mode and clean out any drivers you know your system does not need. Windows will still load some of them even though the hardware is not there and could cause instability.

Run CPU-Z and go to the last "About" tab and export your results in TXT format. Post the results here. This will show you what hardware you have an what speeds it is running at, amongst many other tid-bits of info.

HWMonitor is a hardware monitoring program that reads PC systems main health sensors : voltages, temperatures, fans speed.

Run 3DMark on your system to make sure you don't seen any type of graphical anomalies like white sprites, flashes, etc. This will stress your computer also.

Run Prime95 for at least an hour on your system to make sure all the worker threads do not throw errors. If they do, then you know you either have something failing, like memory or even the CPU, or you have something overclocked. This tool should also detect all CPU cores and run worker threads on them. Use this for a simple stress test.

Run Memtest86 so that you can load up your memory and stress test it while it pushes registers through it.

[Pencil]

16gb ram, my cpu is a crap AMD A8-7600 Radeon R7 10 compute cores, 4C+6G, 2 actual cores at 3.10 base Ghz but overclocked to 3.60 base. 1050 Ti Nvidia GTX

[Samael]

Pencil eredeti hozzászólása:

16gb ram, my cpu is a crap AMD A8-7600 Radeon R7 10 compute cores, 4C+6G, 2 actual cores at 3.10 base Ghz but overclocked to 3.60 base. 1050 Ti Nvidia GTX

Steam -> Help -> System information -> Cut and paste it here. Need to see your files version. Just not your hardware only.

[Running-Target]

Pencil eredeti hozzászólása:

16gb ram, my cpu is a crap AMD A8-7600 Radeon R7 10 compute cores, 4C+6G, 2 actual cores at 3.10 base Ghz but overclocked to 3.60 base. 1050 Ti Nvidia GTX

I have that computer hardware also but i can run the game just fine. I have Windows 10, but you did not say what is your computer operating system.

[Pencil]

Computer Information:
Manufacturer: To Be Filled By O.E.M.
Model: To Be Filled By O.E.M.
Form Factor: Desktop
No Touch Input Detected

Processor Information:
CPU Vendor: AuthenticAMD
CPU Brand: AMD A8-7600 Radeon R7, 10 Compute Cores 4C+6G
CPU Family: 0x15
CPU Model: 0x30
CPU Stepping: 0x1
CPU Type: 0x0
Speed: 3094 Mhz
4 logical processors
2 physical processors
HyperThreading: Supported
FCMOV: Supported
SSE2: Supported
SSE3: Supported
SSSE3: Supported
SSE4a: Supported
SSE41: Supported
SSE42: Supported
AES: Supported
AVX: Supported
CMPXCHG16B: Supported
LAHF/SAHF: Supported
PrefetchW: Unsupported

Operating System Version:
Windows 10 (64 bit)
NTFS: Supported
Crypto Provider Codes: Supported 311 0x0 0x0 0x0

Video Card:
Driver: NVIDIA GeForce GTX 1050 Ti
DirectX Driver Name: nvldumd.dll
Driver Version: 24.21.13.9907
DirectX Driver Version: 24.21.13.9907
Driver Date: 8 21 2018
OpenGL Version: 4.6
Desktop Color Depth: 32 bits per pixel
Monitor Refresh Rate: 60 Hz
DirectX Card: NVIDIA GeForce GTX 1050 Ti
VendorID: 0x10de
DeviceID: 0x1c82
Revision: 0xa1
Number of Monitors: 1
Number of Logical Video Cards: 1
No SLI or Crossfire Detected
Primary Display Resolution: 1920 x 1080
Desktop Resolution: 1920 x 1080
Primary Display Size: 18.78" x 10.55" (21.54" diag)
47.7cm x 26.8cm (54.7cm diag)
Primary Bus: PCI Express 16x
Primary VRAM: 4095 MB
Supported MSAA Modes: 2x 4x 8x

Sound card:
Audio device: Speakers (High Definition Audio

Memory:
RAM: 15286 Mb

Miscellaneous:
UI Language: English
Media Type: DVD
Total Hard Disk Space Available: 476389 Mb
Largest Free Hard Disk Block: 93864 Mb
OS Install Date: Jan 01 1970
Game Controller: None detected
VR Headset: None detected

[Pencil]

and within 2 hours of game time the game started to crash nearly all the time

[Running-Target]

- Check your video card drivers for updates.

- Verify Integrity of game files in the Local Files tab of the PCBS steam link properties.

- Try run directx config tool ( type dxdiag at the cortana search box) look for errors and that you have direct 3d x 12 and 11 installed. >
https://www.howtogeek.com/258485/how-to-use-the-directx-diagnostic-in-windows/


- Here is link to Microsoft DirectX download page. >
https://support.microsoft.com/en-us/help/179113/how-to-install-the-latest-version-of-directx

[Pencil]

I know I have directx 11 and 12 installed because for annother game TOTAL War warhammer it lets me go on it with directx 11 or 12 but I dont know why it wont let me.
I thought it would be with my processor in general because its old.

[Samael]

Here is what i recommend you do. Follow these steps.

Download DDU - https://www.wagnardsoft.com/

Download 1050TI Drivers - https://www.nvidia.com/Download/driverResults.aspx/138338/en-us

- Start DDU. Use the recommended option. It will start in safe mode.

- Start DDU again in safe mode. Use the recommended option (Clean and reboot).

- Install the drivers. Do not install Geforce Experience with that package.

- Reboot.

- Try again.

If you had any drivers related problems it should fix it. If it doesn't we will start to look elsewhere but this part should be done first.

Your AMD APU has drivers too - https://www.amd.com/en/support/apu/amd-series-processors/amd-a8-series-apu-for-desktops/a8-7600-radeon-r7-series

[NeoKnight]

Happens to me as well.

Computer Information:
Manufacturer: To Be Filled By O.E.M.
Model: To Be Filled By O.E.M.
Form Factor: Desktop
No Touch Input Detected

Processor Information:
CPU Vendor: GenuineIntel
CPU Brand: Intel(R) Core(TM) i5-8600K CPU @ 3.60GHz
CPU Family: 0x6
CPU Model: 0x9e
CPU Stepping: 0xa
CPU Type: 0x0
Speed: 3600 Mhz
6 logical processors
6 physical processors
HyperThreading: Unsupported
FCMOV: Supported
SSE2: Supported
SSE3: Supported
SSSE3: Supported
SSE4a: Unsupported
SSE41: Supported
SSE42: Supported
AES: Supported
AVX: Supported
CMPXCHG16B: Supported
LAHF/SAHF: Supported
PrefetchW: Unsupported

Operating System Version:
Windows 10 (64 bit)
NTFS: Supported
Crypto Provider Codes: Supported 311 0x0 0x0 0x0

Video Card:
Driver: NVIDIA GeForce GTX 1070
DirectX Driver Name: nvldumd.dll
Driver Version: 24.21.14.1170
DirectX Driver Version: 24.21.14.1170
Driver Date: 9 25 2018
OpenGL Version: 4.6
Desktop Color Depth: 32 bits per pixel
Monitor Refresh Rate: 59 Hz
DirectX Card: NVIDIA GeForce GTX 1070
VendorID: 0x10de
DeviceID: 0x1b81
Revision: 0xa1
Number of Monitors: 1
Number of Logical Video Cards: 1
No SLI or Crossfire Detected
Primary Display Resolution: 2560 x 1440
Desktop Resolution: 2560 x 1440
Primary Display Size: 27.48" x 15.43" (31.50" diag)
69.8cm x 39.2cm (80.0cm diag)
Primary Bus: PCI Express 16x
Primary VRAM: 8191 MB
Supported MSAA Modes: 2x 4x 8x

Sound card:
Audio device: Speakers (Realtek(R) Audio)

Memory:
RAM: 16317 Mb

Miscellaneous:
UI Language: English
Media Type: Undetermined
Total Hard Disk Space Available: 8606781 Mb
Largest Free Hard Disk Block: 1290011 Mb
OS Install Date: Dec 31 1969
Game Controller: None detected
VR Headset: None detected

[Pencil]

I went to test out the game again and it only crashed when I am using the ingame computer 3dmark. It always fails even when im staying on the monitor.
it says
CODE: R6025
-Pure Virtual Function Call
Just thought I would say incase its anything simpler

[Jacknm2]

I would recommend joining the Discord channel (links pinned in a thread at the top of general discussions) and posting this crashing issue and some relevant info such as Operating system, CPU / RAM / GPU - Game version and when it happens such as you have above into the bugs section of the channel whilst also using the @WiZZyWiGG handle so they get pinged about it.

They need to be able to recreate it in order to correct it, you may also want to email a copy of your save file so they can see if it happens on their systems as well. Email can also be found in the bugs section of the steam forums here (pinned thread contains the email at the top).

[Samael]

Pencil eredeti hozzászólása:

I went to test out the game again and it only crashed when I am using the ingame computer 3dmark. It always fails even when im staying on the monitor.
it says
CODE: R6025
-Pure Virtual Function Call
Just thought I would say incase its anything simpler

That information was super important.

Go on google and type "R6025 pure virtual function call" and read the first few pages. The solutions is in there.

- Visual C++ libraries damaged or corrupted.
- Microsoft .NET framework damaged or missing.

[dd493]

I Need Help - My PC Will Not Even Free Build Or Play The Game! (PC - Refurbished)

Computer Information:
Manufacturer: LENOVO
Model: 5049PP7
Form Factor: Desktop
Touch Input Detected

Processor Information:
CPU Vendor: GenuineIntel
CPU Brand: Intel(R) Core(TM) i5-2500 CPU @ 3.30GHz
CPU Family: 0x6
CPU Model: 0x2a
CPU Stepping: 0x7
CPU Type: 0x0
Speed: 3293 Mhz
4 logical processors
4 physical processors
HyperThreading: Unsupported
FCMOV: Supported
SSE2: Supported
SSE3: Supported
SSSE3: Supported
SSE4a: Unsupported
SSE41: Supported
SSE42: Supported
AES: Supported
AVX: Supported
CMPXCHG16B: Supported
LAHF/SAHF: Supported
PrefetchW: Unsupported

Operating System Version:
Windows 10 (64 bit)
NTFS: Supported
Crypto Provider Codes: Supported 311 0x0 0x0 0x0

Video Card:
Driver: NVIDIA GeForce GT 710
DirectX Driver Name: nvldumd.dll
Driver Version: 25.21.14.1771
DirectX Driver Version: 25.21.14.1771
Driver Date: 1 11 2019
OpenGL Version: 4.6
Desktop Color Depth: 32 bits per pixel
Monitor Refresh Rate: 60 Hz
DirectX Card: NVIDIA GeForce GT 710
VendorID: 0x10de
DeviceID: 0x128b
Revision: 0xa1
Number of Monitors: 2
Number of Logical Video Cards: 2
No SLI or Crossfire Detected
Primary Display Resolution: 1920 x 1080
Desktop Resolution: 3280 x 1080
Primary Display Size: 18.78" x 10.55" (21.54" diag)
47.7cm x 26.8cm (54.7cm diag)
Primary Bus: PCI Express 8x
Primary VRAM: 2047 MB
Supported MSAA Modes: 2x 4x 8x

Sound card:
Audio device: Speakers (Realtek High Definiti

Memory:
RAM: 8150 Mb

Miscellaneous:
UI Language: English
Media Type: Undetermined
Total Hard Disk Space Available: 953366 Mb
Largest Free Hard Disk Block: 848505 Mb
OS Install Date: Jan 01 1970
Game Controller: None detected
VR Headset: None detected















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