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Best way to look at it is like you would in real life.
You wouldn't upgrade a 1050 to a 1050Ti - or a Ryzen 5 1600 to a 1600X right? (assuming you're buying new and paying good whack for it) you need to bump up by at least 3 ranks according to the in game Part Ranking.
This goes for both CPU and GPU's.
Also I've had the habit of getting the most profitable jobs. rejecting everything else other than the Job Arc's, New Builds and Diagnose and Fix's and I reject everything else. Since theres no consequence theres no reason not to do it and its more profitable than those jobs such as upgrade CPU / Ram / GPU.
(nice gravedig btw... but as it seems to be same issue, no problem for that)
Also, maybe add pics if not a share of the save game
tried upgrading with a card i had on hand no dice, then bought top of the line since his budget was 800$ but still nothing even though since he had a radeon maybe i had to stay in manufacturer line, but it didnt matter, all is connected comp boots no problem and his benchmark score is over 1000 more but still wont trigger.