Overclocking but PC blue-screens upon running OCCT on arrival?

[Todaki Butterknot (To-dak-e)]

I'm Lvl 20 and just got a job for overclocking the CPU to 4949 MHz and custom water cooling. I can do all the overclocking and water cooler fine, but if you try to run OCCT or 3DMark on the PC when it arrives, the PC blue-screens and displays what seems to be the GPU Instability error. If you install water cooling and overclock the CPU, it still displays this error upon trying to run OCCT or 3DMark, and under-clocking the dual-GPU changes nothing either. But if you try to submit the PC like that, you get a 1 star review because it's somehow your fault that it's blue-screening, despite it being like that when you got it and only doing the things asked of you.

You also can't take out either of the GPUs because it tells you that the customers parts need to be in the case to complete.

I'm not sure if this is a bug or if there's a way to actually do this? Should I just say screw it and accept the 1 star if there's no way to do it?

[Latharion]

Sometimes for existing dual graphics card systems, if they are different brands, the cards may need to be overclocked by one hert. This probably synchronizes the memory and gpu clocks between the two cards. I've had to do this several times and it has been a reliable solution.

Note that there is nothings stopping us from overclocking the cards further. The above solution is useful if the order just needs the CPU to be overclocked and not necessarily the GPUs.

[Yoyó]

My guess is that you don't have enough voltage in the system, try installing a better PSU.

[🦊Λℚ𝓤ΛƑΛᗯҜᔕ🦊]

Originally posted by Todaki Butterknot (To-dak-e):

But if you try to submit the PC like that, you get a 1 star review because it's somehow your fault that it's blue-screening, despite it being like that when you got it and only doing the things asked of you.

It actually is your fault. It's your job in the game to make sure every computer that you get to work on is in perfect working order when you give it to the customer again. It doesn't matter if they ask for an overclock on the CPU (not the video cards) and something is screwed up with the video cards. You're still supposed to fix everything wrong with the machine and make it perfect before you return it if you want that high star rating.

Additional information too: You do not have to get 5 stars on every job. The minimum to accept all jobs in the game is 4 stars rating. You only need to maintain a 4-star rating in the game to be able to accept customer jobs.

There are multiple guides that explain what the blue screen error codes mean and explain how to fix them. Have a browse at some of them over here: https://steamcommunity.com/app/621060/guides/?searchText=blue&browsefilter=trend&requiredtags%5B%5D=-1

[Todaki Butterknot (To-dak-e)]

Originally posted by Latharion:

Sometimes for existing dual graphics card systems, if they are different brands, the cards may need to be overclocked by one hert. This probably synchronizes the memory and gpu clocks between the two cards. I've had to do this several times and it has been a reliable solution.

Note that there is nothings stopping us from overclocking the cards further. The above solution is useful if the order just needs the CPU to be overclocked and not necessarily the GPUs.

Thank you for a helpful reply! This seemed to do it! I literally just upped the memory core and GPU core clock up by 1MHz each and it seems to work perfectly without blue screening.

[Todaki Butterknot (To-dak-e)]

Originally posted by Yoyó:

My guess is that you don't have enough voltage in the system, try installing a better PSU.

This wouldn't be possible, given it's a customers PC. It tells you that the PSU is their part and has to be installed.