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Edit: Another possibility is that you selected the "3 to 5 working days" option instead of next day.
There is a scenario where if you order twice in the same day, and specially if you at some point use same day delivery, the game select 3-5 days per default for the next time you access the shop and start an order.
I have experianced it, many did, and more than once I had to select manually again the next day delivery. And ofc that's easy to miss, as you (like you did here) assume it would be next day by default.
That's most likely what happened to you. Unfortunate, but if bank account allows, you should probably re-order what you need to complete the job, and you'll see those parts delivered later (3-5 days) or spot them like Aquafawks suggest in the calendar.
You'll be able to make use of those parts soon enough in later jobs, so no money wasted there. A bit of a mess for a short time in inventory is the biggest harm imo.
In this one instance, I know these particular facts: There were no deliveries at all scheduled for the next day, prior to my placing the $5K order. I looked at the calendar carefully and noted this because I was concerned that it was a collision with the PC BAY deliveries. There were none for that day. Next, I do recall getting the delivery, as in there were delivery boxes waiting for me, so after I placed the order, it appeared to get delivered. When the glitch happened, I didn't count all my parts or anything like this, as I said, it isn't as though it happens every time. At level 14, after hundreds of missions it has only seemed to occure maybe 3 times and never before with such a large dollar value of items. I think the first time was 2 4 GB memory sticks so like $70 and since it wa the first time, I thought maybe I had accidentally removed it from the order.
Now this glitch definitely occurs with all the game elements appearing to be in place. The boxes for the delivery show up and the money for the parts goes out when the order is placed and it has always happened with next day shipping. Every time I have ordered Same Day, I get everything I ordered. I am very frugal with my shop orders, I usually only make one a day and only if I needed it to replace inventory I didn't plan to be out of. I preorder parts I know I will need an I add in extra for the jobs I have pending. Forinstance: If I have 3 Diagnose and Fix jobs the next day, I look to see if I already have the basic things I will need like PSU, RAM, and CPU and if I do, I don't need to order any. I usually keeep enough memory, processors, and power supplies on hand for any configuration of repairs. But I have had days where, like this one I mention, where I had three regular jobs plus I got hit with three system builds in the same day. So it depleted my inventory and I was collecting an order as the day went on. I put in parts on my order form as I go. When I use something I usually keep 'on hand' I replace it by ordering it at end of day. I keep a pair of MSI 480 video cards on hand because if you dual GPU them in most systems it give you a benchmark or around 7700 and that has been requested a few times. It is rare though, so if I get a build for someone who wants a machine that can play Feudal Fantasy VIII I might just toss in the 480 card and add it on my next order.
Before I place the final order, at end of day, I go through my inventory: one part at a time, no PCs in the shot at all, except my working computer under the desk. I have the shop open on the work pc and I'm standing next to the desk. I open the inventory with the I key and check each part until I find a gap and then I back out of inventory, click on the PC monitor, add it to my shop order and then back out of that, hit I again and repeat until I get to the bottom. I make sure I can afford it all after the last add in and then I back out once more. I make a B4 ORDER save. I then click on my PC monitor, and scroll to the bottom. I make sure it has the correct shipping selected and then I place the order. I then turn off the PC, switch off the lights, and leave for the day. (BTW, doing this really does save money on your utility bill. My first full month of utilities over just over #360 because I was leaving everything on all the time. Then I started shutting it all down at night and my next month was $174. Cut it in half.) When I leave the shop, I come back to work, turn on the lgight by the front door (default shop) and then I pick up the order coxes if there are any. Now for the glitch, I think I quit out of the game before I left for the day. I had placed the order and shut off the lights but I hadn't left. I just quit because I knew I had just saved the game. On this day, I saved after I placed the order too because I was just about to eat dinner IRL. When I loaded the game next, It was dark in the ship and i just went to the next day. I do remember picking up the order from the floor before getting to work. I know this was the case because of cases too; since I had 3 PC cases in the order I had to put them away as well. I remember doing that because I did it at least twice in a row when I reloaded the game to fix the glitch.
Now I think the game saves automatically when you exit, but I'm not 100% certain of that since it creates a time-date style game save that looks exactly the same as the one you get when you start a new day. I don't know if the time/date save was the one from exiting or from starting the new day the first time. Also, I don't use the Steam style launch, I have a shortcut to the exe to play the game. (Short version of why: Steams overlay has been glitching my wireless KB and Mouse lately, causing freezes that can sometimes last for over a minute. Running the exe directly seems to bypass this issue.) I don't know if running the exe directly is messing up some kind of parallel cloud backup save perhaps. I have had steam games where I had deleted an old save game and then the 'cloud' decided it must have been a mistake and brought back the deleted saves. Also, not sure if this is a factor but until this glitchy save, I delete saves several times a day; I will make a temp save after every PC is done before I collect so if there is a hidden gem of a problem I can reload and fix it but keep my 5 star rating. I usually save the main game save after a successful PC collection but not always. I make a B4 oRDER save just before I place my orders in case of glitching or in case some customer told me I needed to replace A+B and 5 minutes into the next day I realize he meant A+B+C+D+E and if it is really annoying I will reload the B4 ORDER and just add in those parts so there are on hand when that PC arrives. So, during the day, I replace save games a lot. I used to just keep adding new saves and when the screen got full of time/date saves I would delete the bottom ones until I had two left. Not sure if that affects anything but there it is.
I know the order was placed because all of the cpus I ordered made it into my inventory. I know that none of the 1080 GC made it though and that was over $2k for those 3 cards. I know that by placing my order SAME DAY I got it and all of my parts were there but I didn't try to recreate the fail. I really just wanted to play my game but I thought it needed to be mentioned. I am very surprised no one else has had this issue, especially given how vocal the community has been compared to some games where you can make a post and not get a reply for a week...
No. See the book I just wrote above ^^^ I only make one order a day and I check my shipping. I have only made 4 or 5 Same Day orders in the entire game and never a 3-5 day order. I also picked up the order off the floor, so no, that can not be what happened.
I have never seen the issue that you described.
I did think of something else that might be related though. I saw a piece of hardware get released twice. I swear, the same graphics card got released twice... sure maybe it was just a + version and the email left that out. But it got me thinking, what if the newness of the cards was the issue. Maybe they got omitted because it erroneously had them flagged as still locked as it was loading up the save.
I will see if I can get this to happen on purpose but I can't promise anything. I could send in the save before it happened but without the afterward, it's no useful.
I have 900+ hours in the game, and the only bug that seems to happen sometimes to me is a cable doesn't show as removed even though I did remove it, and the case ends up dropping BELOW the desk. It happens very rarely, and reloading a save is a good workaround when it does happen.
I usually only load a save when : I start the game or when some customer gives me less than 5 stars for something... I'm not usually having to load during play. I save after every PC is ready to go, before an order, and often after I've gotten paid with my 5 star review. I don't usually save 'before I accept' jobs because so few jobs have been buggy for me. I've had some dumb things happen but I got through it and I'm ok with that. I had a 'Diagnose and Fix' job that wouldn't go awy even though I had replaced all of the bad parts and the system was running fine. What I finally stumbled into was... The customer had both an SSD and an HDD but when I got the system, his OS and all of his software was on the HDD. Neither the HDD nor the SSD were bad or needed replacement. They both worked fine. He didn't have any viruses on the HDD either. The 'Problem' was that the game decided that if you have both, you must boot from the SSD. I took out the HDD to test if it was bad and when I did that, the computer switched boot devices to the SSD When that happened, the next time I booted it, it reloaded the OS onto the SSD and the job was complete. That is Dumb. While I agree that it is a better choice, the customer had installed the second storage device and hand't asked for anything to be done about it. It wasn't causing any problems. How was I to know what he wanted to do with that drive? If I sent a PC to the shop to get a PSU replaced and it came back with a new OS on it, i'd be royally ticked off.
Anyhow, when I play it next, perhaps in a few minutes, I will see if I get any more problems If I do, I'll try to keep those saves. Funnily enough, i'm running the game on my SSD and I don't want too many saves because I don't know how big they get.