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It is as stated by Aquafawks sometimes tied to the customer and sometimes not, it depends on the job you are doing.
If there is no sticker on the cooler, it means you are allowed to swap it for another cooler if needed, fx. CPU upgrades or OC tasks, where you may need to upgrade the cooler for a better. Then it would be a problem if the cooler had a sticker on it, you could not swap it if you wanted to, I personally think it works as intended and I do not see there is a problem.
That is correct, it has to be the same you took off or you will be charged, like you would with any other part, so if you do not use the same cooler, you have to make room for it in the budget, but typically the cooling installed and you swap for the same type of processor, you do not need to upgrade the cooling, but you are ALLOWED to, if the cooling is insufficient in the first place, I have not personally encountered this yet.
EDIT: I do not say that you and others are not allowed to think it needs to be changed, I am just saying, that I think it works as intended.
Edit: I’m not sure I’ve ever needed to change it but it’s nice to have the option I guess.
I do agree it would be a nice feature, but more in line with the feature already requested, where you could tag parts yourself that are meant to go in a specific system by you. I think the original idea was when you were shopping for parts for the customers.