3DMark just black screen

[Mauic]

What the title says. Anyone experiencing this? Whenever I run 3DMark the time and fps bar shows but it's just black screen. The tests finishes with a score but it doesn't complete the quest even if I get the score required. Thanks for helping out!

[Mauic]

Whoops, sorry I though I posted this under bugs. Forgive me

[Auraln aka Psycho]

Turn up your graphics.

[Mauic]

Thanks, it worked! :D

[Ss]

Originally posted by Auraln aka Psycho:

Turn up your graphics.

Please help, how to turn it up?

[mAnSoWaVvY]

i turned my graphics up and it still black :(

[Ss]

Originally posted by ^5Twitch.tv/^8mAnSoWaVvY:

i turned my graphics up and it still black :(

Where is the button to turn up graphics? I still don't understand what does its mean?

[mAnSoWaVvY]

it's in options

[Agustin0987]

I was having the same problem. The benchmark tool was showing full black screen (FPS, frame and time bar, and results still work), so while waiting for the test to finish, I select the PC (to finish closing the case) and when I exit editing the PC that benchmark screen started working again. In summary, seems that choosing the PC while it is benchmarking, could be a workaround for this issue.

[Childish Child]

I think it is very annoying they should just cut the wait time to half.

[an eggsalad sandwich]

You're supposed to appreciate the second bench.

I think they changed the 3dmark to go black on lower graphics settings to help out struggling potatoes.

[HunBug]

Those who are playing on linux, this will fix: https://github.com/GloriousEggroll/proton-ge-custom

[Bear]

From the Developer's FAQ:

Problem: The 3DMark benchmark is black or crashes the game

If you have an "N" edition of Windows, you'll need a "Media Feature Pack"
Install the "Media Feature Pack" from the correct Microsoft website link, here:
https://www.microsoft.com/en-us/search/result.aspx?q=Media+Feature+Pack

Restart the PC, then see if it's fixed.

If the game is still not working, ADDITIONALLY install it here
Settings > Apps > Apps and features > Optional features > Add a feature > Media Feature Pack

Restart the PC, then see if it's fixed.

[marknineteen]

Originally posted by akos.strack:

Those who are playing on linux, this will fix: https://github.com/GloriousEggroll/proton-ge-custom

I just want to say that I stopped playing PC Building Simulator because of this issue, and I'm happy to report that this SOLVED MY ISSUE COMPLETELY!!!

As a follow-on, why does Steam ship with Proton 5.0, when 5.9 is out there and (seems to be) is better and more able to handle these games?

Don't get me wrong, I'm not complaining, because I love the fact that I can play PC games on my Linux machine, but I'm just curious.

[Caliburn]

Originally posted by Mauic:

Whoops, sorry I though I posted this under bugs. Forgive me

No worries.

Originally posted by Bear:

From the Developer's FAQ:

Problem: The 3DMark benchmark is black or crashes the game

If you have an "N" edition of Windows, you'll need a "Media Feature Pack"
Install the "Media Feature Pack" from the correct Microsoft website link, here:
https://www.microsoft.com/en-us/search/result.aspx?q=Media+Feature+Pack

Restart the PC, then see if it's fixed.

If the game is still not working, ADDITIONALLY install it here
Settings > Apps > Apps and features > Optional features > Add a feature > Media Feature Pack

Restart the PC, then see if it's fixed.

Yeah, this is the actual fix and what you should try, report back if it's still not working.

Originally posted by akos.strack:

Those who are playing on linux, this will fix: https://github.com/GloriousEggroll/proton-ge-custom

Glad to hear that's possible even if we don't officially support linux.