Game Won't Start

[Shamiah]

The game starts then goes to the loading screen. It loads about 75%. Then it crashes. Here is the error in the debug.log file:

[1009/091735.090:ERROR:http_transport_win.cc(170)] WinHttpCrackUrl: The URL does not use a recognized protocol (0x2ee6)

Can't play the game. Can you please look into this? Thanks.

[Freyja]

Hello, It looks as though this will help you a lot:
https://github.com/nwjs/nw.js/issues/6163

[Shamiah]

Thanks for the quick reply. I read the info from your link. Not exactly sure what I'm supposed to do. I deleted the AppData but it still crashes. It talks about renaming something but I don't see a file like that. Can you please give steps to follow to try to fix it? Thanks!

I can also send you the files in the CrashPad directory if that would help.

[Freyja]

Hi I will look into this and let you know asap so that if it doesn't work you can refund it.

Its fine I just need to look at the file path and also check for other possible solutions.

[Shamiah]

Thanks for taking a look at this. I can't refund the game even if it doesn't work. I started the game and it crashed. Little did I know Steam thought it was still running. So it's showing a playtime of 3 hours. I haven't played even 1 minute since the game won't load. Because it shows it past the 2 hours played I won't be able to refund. Hopefully you can find a solution to make the game run. Thanks again!

[Freyja]

Sorry can you please upload the crashpad files somewhere? I will take a look at them too. If you have tried everything else on that forum post it is hard to pin-point a solution.

The problem is lieing in the export on the NWJS side. But for some reason it isn't wanting to work on your computer.
Please also let me know what OS and version you are running as well as your graphics card.

[Shamiah]

Here is the info you requested:

OS:

Windows 7 Pro 64 Bit

Graphics Card:

Nvidia GeForce GTX 960

SpritLands User Data (With CrashPad Data) Upload Here:

https://ufile.io/u2dnm

Please let me know if you need anything else. Thanks again for the help!

[Freyja]

Unfortunately, I really do not know how to fix the issue. I have looked at the crashpad as well as googling the issue but there is nothing more I can recommend to you as I do not have much of an understanding of NWJS- just the game and the engine it was made on.

I'm really sorry to deliver this news. I recommend attempting to refund the game, or perhaps it will mysteriously work in a few months? Or on another computer it should have no problem. You could also update to Windows 10 as an option- that could help.

Do you own my other game, Project Abyss?

[Shamiah]

That is too bad. Thanks for looking into it. When looking at the CrashPad does it tell you which file it's trying to load or fail on? I have no way of reading the CrashPad file. It seems like it's trying to load something it can't find.

Yes I have your other game Project Abyss. I haven't played it yet. I will try to install it soon and see if that works. I assume it's also using NWJS.

[Freyja]

it just points to the nw.exe file itself, but I'm not familiar with analysing dump files.

That's correct; again if theres any issues with that also feel free to refund it.

[Shamiah]

Project Abyss seems to work just fine. So not sure what the issue with SpiritLands is.

[Freyja]

It was exported with a different NWJS version (release dates are about 1.5 years apart)- that could be it.

[Freyja]

But I am glad to hear that works :)

[Shamiah]

Yeah. Could be right. I like Project Abyss so far. Trying to get a handle on the controls. So far so good. Going to take a bit to get used to. I don't want to use Easy Controls. Have a good one

[Arina Hitryi horek]

Originally posted by Kenthria Katie:

It was exported with a different NWJS version (release dates are about 1.5 years apart)- that could be it.

Hi!
Could you write to me, please, which versions of nwjs work for you?
We encountered the same problem with some users of our game.
Thanks in advance!

[Shamiah]

I would love to know as well. I still haven't been able to get Spiritlands to work. I have pretty much given up. The dev seems to not be able/doesn't want to fix it. I had it too long trying to fix it to refund. Pretty much stuck with it.