Steam Cloud Error - Cloud Status Out of sync

[Willy OD]

Haven't lost my saves. I need a fix for this, annoying in my games list. Hello developers? What a shame they're treating their customers like this (♥♥♥♥ and silence).

[Jaunitta 🌸]

This is not the fault of HF developers. If you look it says STEAM.

This is a new feature with Steam when you click on any game in your library the Steam cloud content checks game for a sec.
Rightclick the game properties>enable cloud then look under artwork next to play> click that link and update it.
Fom now on if you click ongame in the library a short flash of a cloud will appear and check if our Steam Cloud is up to date.
https://steamcommunity.com/sharedfiles/filedetails/?id=2775433597

[Crio]

Yeah, an because of this lots of players have the problem. And only with HF. And also the work around works only as an exeption...

[shadowdancer7911]

Regardless of whose fault this is, the developers could at least respond to the numerous players that have reported that their guide did not work, their saves/backup files are missing or corrupted, and we have asked them repeatedly for help... and all we hear is silence.

One of two things are occurring... either the developers are up to their necks in attempting to solve this dilemma, or they are ignoring it (AND the players) because they are too involved with developing other projects and hope we will eventually give up.
If it is the latter, they ignore us at their own peril... I don't take betrayal lightly, and if the silence continues, no matter how good their future dlc's or games are, I WON'T BUY ANYTHING THAT HAS THE NAME FROZEN DISTRICT, PLAY WAY, OR EMPYREAN,

The cloud only affected House Flipper and no other game in my library... common sense tells me that Steam Cloud and House Flipper have an issue trying to link up to each other... no other game appears to have that problem, therefore it can only be the game itself.

I love this game, but I am VERY perturbed that the developers have given the clear impression that they have abandoned their fan base by at not at lease acknowledging there is an ongoing problem. In fact, they have made the veiled statement that the problem lies with the player, not the game. I find that highly insulting.

Wake up developers.

[Willy OD]

I haven't touched Steam Cloud settings in yearrs. House Flipper is the only game this is happening with. Messing with Steam Cloud settings doesn't help.

[Willy OD]

I'm thinking they won't admit to the problem because lots of people have lost their saves (and their trust at the same time). If I'd have lost my save game I would have just deleted the entire game, forgot about it and never bought anything from the developer again.

[X-C-V]

Originally posted by Jaunitta 🌸:

This is not the fault of HF developers. If you look it says STEAM.

This is a new feature with Steam when you click on any game in your library the Steam cloud content checks game for a sec.
Rightclick the game properties>enable cloud then look under artwork next to play> click that link and update it.
Fom now on if you click ongame in the library a short flash of a cloud will appear and check if our Steam Cloud is up to date.
https://steamcommunity.com/sharedfiles/filedetails/?id=2775433597

So none of my games error but this one and it's Steams fault?

[Littlemaria]

I got kick very very long back in the game.. And thinking that when the next DLC will be out im gonna start from scratch.. Its a bit annoying, but ♥♥♥♥ happens :)

[Cybagran]

I have been with Steam for many years now and never had any problems. There was always help with a game problem. This seems to have only happened since this new change where it shows you the Cloud and the Sync business. I have the feeling that they were applying this exactly at the same time that House Flipper was doing an update to solve a small bug and it caused damage to the game. It has put me off buying any NEW game on Steam until I am convinced that something is being done about it! I have also been playing House Flipper for some time and it has been one of my most enjoyable games. COME ON GUYS. TELL US SOMETHING.

[Kaylers1029]

I'm confused by the said "fix", anything I do doesn't work

[Loyaltykeeper]

everyone else kicking and screaming about this like it's the end of the world like 2 year olds
me who's never had this problem because idek where settings is in the first place to know where to change it

yall need to chill. it's a game, things break. it's not like your bank suddenly said "whoops you have no money now, lol" chill, it's not this big of a deal.. Just, stop playing the game until it is fixed if you're this angry about it, it's not a game you should be playing if something steam did (this is NOT something the devs of HF added. and it never will be, so pardon them for not knowing how to solve something they didn't know would break, or would be made in the first place...) heck, I didn't know this was even a thing until I booted up hf and it said "we know this is a problem with some people's games, we're doing our best to fix it" basically. Chill out, because if you're having problems, honestly, speaking from my pov who hasn't turned it on in the first place? it's your fault for turning it on. So, kindly hush or stop playing, because there's no need to stress out so hard over a video game. It's not real life and it doesn't affect how you get food or how you pay for your rent. Focus on your life instead of whining and crying about a video game, jeez... ;;>~>

[Crio]

Nice talking for someone who isn't affected...

[shadowdancer7911]

Originally posted by c.wawrok:

Nice talking for someone who isn't affected...

I concur... I wouldn't be surprised if it had happened to this particular person, they would be the one who would be screaming the loudest.

[X-C-V]

Here is what not fixes the Steam Cloud error:
-Disabling Steam Cloud
-Removing the steam_autocloud.vdf from the save folder
-Re-enabling Steam Cloud
-Verifying Game files
-Reinstalling the game

This did mess up my recent save files to old ones again, good thing we have a backup.
So best thing seems to just disable Steam Cloud for now

[Meloncholydolly]

if you're all still having issues, when you load up the game they have an acknowledgement of the issue and send you a link to here https://frozendistrict.atlassian.net/wiki/spaces/HFS/pages/1875148834/How+to+restore+lost+save+files.#Windows

[shadowdancer7911]

Originally posted by MelSpellVT:

if you're all still having issues, when you load up the game they have an acknowledgement of the issue and send you a link to here https://frozendistrict.atlassian.net/wiki/spaces/HFS/pages/1875148834/How+to+restore+lost+save+files.#Windows

Just so you know, this guide does not work for the majority of players affected.