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Also, could try running an Integrity check in Steam to verify that none of the files are corrupted.
Plus, also a good practice to make sure all drivers are up to date.
First please save your output logs just after the issue and without start game again
How to get logs : https://krej-net.atlassian.net/wiki/spaces/HFS/pages/424869963/How+to+get+logs
After saving your logs please try the follow actions below to see if it solve the issue :
Try to restart steam
Try verify integrity game files
Try start House Flipper from Steam as (force DirectX feature lvl 10.0)
Try to copy past your profile backup to your profile (if that’s the case of savegame issue)
How to get to your savegame : https://krej-net.atlassian.net/wiki/spaces/HFS/pages/428048404/Where+are+my+saved+games+stored
If all this fails would you mind to sent your saved previously output logs with a short description of your issue to e-mail : support@empyrean.games
If you like you can enter on House Flipper discord channel too , link on discussions
Sorry for the inconveniences
Have a nice day and thank you for your time
I have tried all of these things already (which is what I said in my post), and I have emailed support...and have not gotten a response in 2 weeks now.
Have a good day!
I can not play for 40 days. I sent my logs on October 10th via email and still no support !!!
Have a good day!
It is listed in the Subforum for Bugs currently at end of pg 4.