Is anyones House Flipper having saving problems (June 3, 2019)?

[crosseyed]

Hello I need some help I feel as though its just a glitch but maybe something bigger. My House Flipper is saying that it saves and then when I get back onto the game It doesn't save? I hope its just some small bug, If anyone else is experiencing problems like this or has an answer pls respond!!

[xxthatgirlkayxx]

Автор сообщения: brayenns219

Hello I need some help I feel as though its just a glitch but maybe something bigger. My House Flipper is saying that it saves and then when I get back onto the game It doesn't save? I hope its just some small bug, If anyone else is experiencing problems like this or has an answer pls respond!!

Hello , sorry know that you are having problems with House Flipper

First please save your output logs just after the issue and without start game again
How to get logs : https://krej-net.atlassian.net/wiki/spaces/HFS/pages/424869963/How+to+get+logs

After saving your logs please try the follow actions below to see if it solve the issue :
Try to restart steam
Try verify integrity game files
Try start House Flipper from Steam as (force DirectX feature lvl 10.0)
Try to copy past your profile backup to your profile (if that’s the case of savegame issue)
How to get to your savegame : https://krej-net.atlassian.net/wiki/spaces/HFS/pages/428048404/Where+are+my+saved+games+stored

If all this fails would you mind to sent your saved previously output logs with a short description of your issue to e-mail : [e-mail]

You can also join House Flipper discord channel , link is on a pinned topic on discussions

Sorry for the inconveniences
Have a nice day and thank you for your time

[chassegallerie]

Автор сообщения: brayenns219

Its not working how do I contact House Flipper?

I really enjoy this game and want to keep playing it but If I have to I will refund Is there any number I can call or something else?

Here: [e-mail]

[Crocus]

I am also having this issue. I played for hours last night (June 4) with no problems. I live in Africa right now and tend to play offline because our internet is not great for gaming. I happened to log in to Steam in online mode this morning to check for updates (June 5). There was indeed an update, which I was excited about because there were other bugs I was hoping would be fixed. After updating I played for about 2 hours and logged out. Nothing I did in that 2 hours was saved! I'm really disappointed. I really like this game and was looking forward to Garden Flipper (however, after reading the initial reviews about it being buggy, I probably won't bother with it), but I think it is time to be done. Every time one game breaking bug gets fixed, another bug arises. I only have two houses left to flip. Just not sure if it's worth my time to send in logs and specs. I do realize that Empyrean is an indie game company and I don't expect to be amazed, by the graphics or content, but I do expect a certain level of basic play-ability when I purchase a game.

[|Rivid|]

Hello guys,
we're aware of the issue, but could you tell us:
- did you use alt+F4 shortcut to leave the House Flipper?
- did you use a backup save files?

Thank you for an answer. o/

[pure.pearl]

same here, i bought a house called "house in the thicket" .. and each time i went back after saving game.. the work i had done, had gone. Please Devs, this is a really great game to play, please fix it :)

[pure.pearl]

Rivid, all i did was use "exit game " info box was activated asking me if i wanted to leave game, it will auto save ... i hope this helps :)

[StarryMight]

I just saw this happen with my Dad's game (Default profile). He also has the duplicate house issue.

I'm now thinking those two issues are related based on what I saw...

When my Dad went to the construction house and removed the boards from the second story windows, and went back to the Office, it duplicated it. My Dad went to the DUPLICATE of construction house again, and it remembered what he did with it (removed boards from the second story windows). He then went to the ORIGINAL(?) version of the house, and the boards were back. He then went to the DUPLICATE house, and the boards were there, too, just like in the ORIGINAL(?).

I'm thinking the duplication glitch is being caused by what is effectively a "Save As" thing, but the autosave feature makes it so that when you go to the first of the two houses then leave, it overwrites the duplicate house (which, up to that point, is correct), as well. Would only playing the duplicate version of the house (never touching the "original") be a workaround for the save issue for now?

[Crocus]

Автор сообщения: |Rivid|

Hello guys,
we're aware of the issue, but could you tell us:
- did you use alt+F4 shortcut to leave the House Flipper?
- did you use a backup save files?

Thank you for an answer. o/

Thank you for your response! I didn't use any shortcuts to exit House Flipper. I hit Esc to go back to my office. Then used Esc and Exit game. No backup save files.

[AvatarTessa]

Автор сообщения: |Rivid|

Hello guys,
we're aware of the issue, but could you tell us:
- did you use alt+F4 shortcut to leave the House Flipper?
- did you use a backup save files?

Thank you for an answer. o/

My backup save is from the correct time and is a bigger save file, so it looks like it is the correct version I want. However, when I overwrite the UserSaves with my backup saves, the minute I open the game, the save reverts to the smaller size and my house is still not in the correct save, so the backup saves are not working. I always go back to my office, hit esc, and then exit the game, I do not use alt+F4. I've already sent my logs+save file in to support. Hopefully you will be able to fix this problem soon :)

[Smoke79]

Автор сообщения: chassegallerie

As I said, it seems to ONLY affect the default profile. I made a second one, it has NO problem. So, yeah.

you're right! I started a second "profile" and so far it's running a lot smoother, has a better "frame rate" no hesitations, no missing objects etc, so I'm guessing that there's a "conflict" between the current "build version" and the "saved games" from the "previous build version" and when a "Developer" changes the "build version" it's best just to "start over" even though it's a "pain" to lose all your "progress" but with this game it doesn't take that long to progress

[Slyball]

What I do is first is disable cloud sync. I have had numerous issues with cloud saves when the game crashes. When I'm done playing, I first go back to the office which saves my progress and only then do I exit the game. Exiting the game without going back to the office first has created non saved progress a few times. Hope that helps.

[br2kb614]

Автор сообщения: |Rivid|

Hello guys,
we're aware of the issue, but could you tell us:
- did you use alt+F4 shortcut to leave the House Flipper?
- did you use a backup save files?

Thank you for an answer. o/

No alt+F4
Never backed up my saves

I played for about 4 hours, having over 5 hours into my house. I quit from the esc menu from the house, didn't go back to the office first. When I launched the game today it has nothing from that play session and my time on that house is back down to 1.5 hours.

Default profile, never created a second one. Steam cloud saving is also on.

[crosseyed]

Nothings is working and idk anything about what and how to get backup save files when I go on a forum its says warning so I thought it may not be real at all. I emailed empryean |Rivid| if you could accept my friend request or just reply here so you can help me!

[Taffer9876]

Do not use default profile. Create a new one and start over. Sorry. I had to start over.

[Vert Startail]

If this was an early access game needing to restart a save would be acceptable but in a full release with paid dlc this is unacceptable.