Crash Fixes

[DryGin Studios]

Okay all,

Since v1.00 players have been plague (pun intended) with crashes while playing Bio Inc. Redemption. This bug was not present in our entire Early Access campaign and only started to occur with version 1.00+.

We have now posted new fixes to the “Experimental” branch. To get the fixes, you must use this branch. Using the branch will not cause you to lose save files or progress, you can use it safely.

To subscribe to the branch, restart steam, go to your game library, navigate to Bio Inc.
Redemption = > right click => properties => betas => select the "experimental" branch.

It is very important that those who have the crashes use this branch and let us know if the issues are fixed in this forum Thread.

As soon as we feel that the build is stable, we will merge the branch to the official build.
You guys have been very vocal in letting us know there is problems with the game, not we need you to be vocal about our fixes!!

Thanks for your support and comprehension.

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What to do if you experience crashes?
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If you do experiment crashes using the experimental branch, please send us your “Crashes” folders and output_log.txt files located in
C:\Users\<YOUR_USER_NAME>\AppData\LocalLow\DryGin Studios\BioIncRedemption
Please, zip these files (folder and .txt file) and send them to [e-mail]

Thank you,

[Maxalty]

The game crashed for me on ''experimental''...
But it didn't generated a crash report -.-

[DryGin Studios]

Originally posted by Mr. Maxalty:

The game crashed for me on ''experimental''...
But it didn't generated a crash report -.-

Okay, that's weird... can you send us the output_log.txt located in C:\Users\<YOUR_USER_NAME>\AppData\LocalLow\DryGin Studios\BioIncRedemption ?

[Maxalty]

Originally posted by DryGin Studios:

Originally posted by Mr. Maxalty:

The game crashed for me on ''experimental''...
But it didn't generated a crash report -.-

Okay, that's weird... can you send us the output_log.txt located in C:\Users\<YOUR_USER_NAME>\AppData\LocalLow\DryGin Studios\BioIncRedemption ?

Done...

[raymondctchow]

Mine also crashes with experimental

[DryGin Studios]

Originally posted by raymondctchow:

Mine also crashes with experimental

May we have your crash data please? Also, do you remember where it crashed and after how much time?

Thanks!

[raymondctchow]

I don't know if my game crash because I flip through the screen too fast...it seems everytime could be that issue. I tried three times and it crashes all 3 times

[raymondctchow]

I only played for less than 10 minutes and it crashes, I will try lowering the resolution and turn off blood to see if that is the problem too

[DryGin Studios]

Originally posted by raymondctchow:

I only played for less than 10 minutes and it crashes, I will try lowering the resolution and turn off blood to see if that is the problem too

Hey raymond, if you could make sure you have the experimental build and
please send us your “Crashes” folders and output_log.txt files located in
C:\Users\<YOUR_USER_NAME>\AppData\LocalLow\DryGin Studios\BioIncRedemption
Please, zip these files (folder and .txt file) and send them to [e-mail]

We have strong debugging trace in this build, having access to the crash files would be huge for us and we propably would be able to fix it once and for all!!

[Evilyn]

I was playing the game with experimental branch for almost 1 hour now and it crashed again, BUT this time the game didn't ask me to create a crash file!

[Not Your Huckleberry]

Cant start game gettign crash pop up saying

Switching to resolution 1600x900 failed, trying lower one
All resolution switches have failed
Screen: DX11 could not switch resolution (1600x900 fs=0 hz=0)

this is for experimental

[Chu]

It actually got even more unstable for me, I just had 2 crashes in about 15 minutes. I'm on the experimental build and it doesn't even generate a crash report anymore, just a popup with an error message and then the game closes down. I sent the files, hoping for a quick fix because I really enjoy the game in itself, but currently it's almost unplayable for me

[Gapu]

Tell me please what to do if you get this error: Сouldn't switch to requested monitor resolution

[GhostNappa]

My game crashes while it is loading the main menu, it had the same problem in the release version and both experimental versions

[Drameow]

Game crashes in almost the end of the lvl...its getting soo anoying that i just dont even want to play...

[Chip chip ♥♥♥♥♥♥♥♥♥♥]

Originally posted by Gapu:

Tell me please what to do if you get this error: Сouldn't switch to requested monitor resolution

The same problem