Crashes while playing V.100

[DryGin Studios]

Since update 1.00, some users are encountering crashes while playing the game. We working on finding the exact source of problem to fix it. Please upload your dump file here (as a link, pastebin, etc) not as full text.

Also, let us know if you have found any reproducible patterns. Please provide system information as well, Windows version, RAM, CPU, etc...

The game always been stable before and this crash is likely to be very specific and we should find it soon. Thank you for your comprehension.

***********************
UPDATE
***********************
We have created a branch in Steam called "experimental". For those who have the issue, please restart steam, go to Bio Inc. Redemption = > right click => properties => betas => select the "experimental" branch.

Please let us know if you still encounter the issue with this build.

[dreambro]

Crash when playing

NVIDIA drivers up to date.
System: Windows 7 64-bit

error.log: https://pastebin.com/raw/v07S9LHW

[illonnavins]

https://pastebin.com/xkSHfL61

[DryGin Studios]

Can you guys try the experimental build?

[石丹穴丁仈认仁长仈计]

https://pastebin.com/8FK7u8D1
https://pastebin.com/pxSqGPPv
https://pastebin.com/V5Vg4ADG

[Gallo2002]

Windows 10 Home Single Language
RAM: 4.00 GB
System: 64 Bits
Crash: https://pastebin.com/xtBg0CNz
Error: https://pastebin.com/0YR4LP01

[DryGin Studios]

Hey guys, can someone please try this:

***********************
UPDATE
***********************
We have created a branch in Steam called "experimental". For those who have the issue, please restart steam, go to Bio Inc. Redemption = > right click => properties => betas => select the "experimental" branch.

Please let us know if you still encounter the issue with this build.

Cheers!

[illonnavins]

I tried. The game does not load now. Stops on:
http://prntscr.com/ipck4m

[DryGin Studios]

Originally posted by illonnavins:

I tried. The game does not load now. Stops on:
http://prntscr.com/ipck4m

That's very odd. You may want to completly uninstall/reinstall...

Very sorry about this issue, we have a few hints but cannot reproduce the error yet.

[illonnavins]

Originally posted by DryGin Studios:

You may want to completly uninstall/reinstall...

I deleted and installed the game again. Sorry, but it did not work...

[Haiky.]

It works just fine for me now, I no longer crash.

In the expiermental version, the patient doesn't die however.

[Evilyn]

It still crashes in the experimental build.
https://pastebin.com/kbkqUKxX

It's about 1 crash per hour.

My system:
OS - Windows 10 Home
CPU - Intel Core i7 7700
RAM - 16 GB
GPU - Nvidia Geforce GTX 1060

[DryGin Studios]

Hey All,

We applied a hotfix to the game. Please let us know if you still have it. It is not the same as the experimental branche...

Cheers,

[DryGin Studios]

Originally posted by Libra Aquila:

It still crashes in the experimental build.
https://pastebin.com/kbkqUKxX

It's about 1 crash per hour.

My system:
OS - Windows 10 Home
CPU - Intel Core i7 7700
RAM - 16 GB
GPU - Nvidia Geforce GTX 1060

Hey Libra,

I know you are super Bio Inc user, could we add you on skype or other tool to try and debug this issue? You can add paul.andre.belle.isle on skype?

Thank you so much!

[DryGin Studios]

Hey guys, can some of you provide some DxDiag dumps? We are still trying to pinpoint the exact crash cause and that would help!

https://support.microsoft.com/en-ca/help/4028644/windows-open-and-run-dxdiagexe

[Evilyn]

My dxdiag: https://pastebin.com/NFgegkXm

Crash #1: https://pastebin.com/H8LZhMew
Crash #2: https://pastebin.com/BTBdw1nx
Crash #3: https://pastebin.com/43DxzsAN
Crash #4: https://pastebin.com/cgdSgrxE