Cannot start the game

[aiden11pearce]

Cannot get the game started.
When I start the game nothing happens.
Only the game status on library says "running" for 5 sec
and then it just disappears.

I have tried:
Turning off Anti-virus, firewall
Change sound rate to 24/16 bit 448k, 441k
Run as Administrator
Re-installing game,
Re-install direct X
Move installation to C:\
Verify the game

Does anyone know how to get this game work?

My spec:
Windows 10 Professional (64)
CPU Intel Core i7-4790K
RAM 32GB
Video GeForce GTX 980
Monitor Philip bdm4065uc (3840 x 2160, 60Hz)

*** Additional Note:
I have about 20+ games on Steam, all of them are working normal except
this one.

Event Viewer:
Faulting application name: StarOceanTheLastHope.exe, version: 1.0.0.0, time stamp: 0x5a0ac641
Faulting module name: StarOceanTheLastHope.exe, version: 1.0.0.0, time stamp: 0x5a0ac641
Exception code: 0xc0000005
Fault offset: 0x0000000000009188
Faulting process id: 0x3c4
Faulting application start time: 0x01d36f21ee0a75ff
Faulting application path: C:\Program Files (x86)\Steam\steamapps\common\STAR OCEAN - THE LAST HOPE - 4K & Full HD Remaster\StarOceanTheLastHope.exe
Faulting module path: C:\Program Files (x86)\Steam\steamapps\common\STAR OCEAN - THE LAST HOPE - 4K & Full HD Remaster\StarOceanTheLastHope.exe
Report Id: 037eea7e-5357-4ff9-92ed-29ca18af0746
Faulting package full name:
Faulting package-relative application ID:

[˞˞˞˞˞˞˞˞˞˞˞˞˞˞˞]

hiroshi2yamanaka님이 먼저 게시:

Aurelius님이 먼저 게시:

Here. http://steamcommunity.com/app/609150/discussions/0/1499000547475807671/

Hopefully that helps

Thanks for info.
But my problem still insists. Nothing has improved by doing this.

Really?

Huh... Seems to work for others so far. Curious as to why it won't for yours now.

You getting any new errors that might help explain why? I found the memory issue for my fix through the errors that would pop up by going to try to start the game via the EXE instead of the steam launcher. If you aren't already doing that, could you try that?

[aiden11pearce]

Aurelius님이 먼저 게시:

hiroshi2yamanaka님이 먼저 게시:

Thanks for info.
But my problem still insists. Nothing has improved by doing this.

Really?

Huh... Seems to work for others so far. Curious as to why it won't for yours now.

You getting any new errors that might help explain why? I found the memory issue for my fix through the errors that would pop up by going to try to start the game via the EXE instead of the steam launcher. If you aren't already doing that, could you try that?

Thanks for taking time to respond.

For me, there is no error. Nothing pops up. Just the status on library says "running"
but after about 5sec it just disappears.
It is very difficult to identify the problem since there is no infomation no nothing.

[˞˞˞˞˞˞˞˞˞˞˞˞˞˞˞]

hiroshi2yamanaka님이 먼저 게시:

Aurelius님이 먼저 게시:

Really?

Huh... Seems to work for others so far. Curious as to why it won't for yours now.

You getting any new errors that might help explain why? I found the memory issue for my fix through the errors that would pop up by going to try to start the game via the EXE instead of the steam launcher. If you aren't already doing that, could you try that?

Thanks for taking time to respond.

For me, there is no error. Nothing pops up. Just the status on library says "running"
but after about 5sec it just disappears.
It is very difficult to identify the problem since there is no infomation no nothing.

Alright, go into your game folder and try running it from there. I have to run for a couple hours soon, so let's try to do this quick. If I don't reply right away, i'm installing a new chimney. Shouldn't take terribly long.

When you try to run the game from the game folder, make sure you go to your task manager and exit out the possibly still running star ocean instance. It may not be doing anything, but that can cause issues.

Now that you did that, and have the exe about to be clicked, make sure to run it in admin mode.

When you do that, screenshot the error please and upload it.

[aiden11pearce]

I have been doing that , trying run from the installation folder. There is no error. So there is nothing I can upload.

[aiden11pearce]

All I can see is just "Running" Status next the game titile on the library.
Other than that, there is no error, no pop up, no nothing.
screenshot[drive.google.com] then this "Running" disappeards after 5 sec.

[˞˞˞˞˞˞˞˞˞˞˞˞˞˞˞]

Okay. The running part. Go to your Task manager by rightclicking your task bar and selecting it from the options.

In there you will see star ocean running. End the task by rightclicking.

Then retry the things I said earlier again please.

[aiden11pearce]

Aurelius님이 먼저 게시:

Okay. The running part. Go to your Task manager by rightclicking your task bar and selecting it from the options.

In there you will see star ocean running. End the task by rightclicking.

Then retry the things I said earlier again please.

As I said earlier, it only runs for about 5sec and it disappears. It is the same way in the task manager too.. it dies very quick.

[˞˞˞˞˞˞˞˞˞˞˞˞˞˞˞]

Hmm... Okay well that being discounted then... You are running it in compatibility mode for windows 7 right? Sorry if its annoying, but make sure you are doing everything in my little guide there. All of it. Anything that can be put in admin mode, do so. If you have done all of that, and tried running it after each step, and still no dice...

Then I got nothing for ya dude... Sorry.

[aiden11pearce]

Aurelius님이 먼저 게시:

Hmm... Okay well that being discounted then... You are running it in compatibility mode for windows 7 right? Sorry if its annoying, but make sure you are doing everything in my little guide there. All of it. Anything that can be put in admin mode, do so. If you have done all of that, and tried running it after each step, and still no dice...

Then I got nothing for ya dude... Sorry.

Yes I have done all the things you wrote.
Thanks anyways.

[˞˞˞˞˞˞˞˞˞˞˞˞˞˞˞]

hiroshi2yamanaka님이 먼저 게시:

Aurelius님이 먼저 게시:

Hmm... Okay well that being discounted then... You are running it in compatibility mode for windows 7 right? Sorry if its annoying, but make sure you are doing everything in my little guide there. All of it. Anything that can be put in admin mode, do so. If you have done all of that, and tried running it after each step, and still no dice...

Then I got nothing for ya dude... Sorry.

Yes I have done all the things you wrote.
Thanks anyways.

Fella in my thread found another thing that worked for him.

"i just found another bug, if you are using windows 7 the game will crash with the aska initialization error if you are NOT running an aero theme, so if you have aero disabled the game will not start at all"

This might not affect you, but maybe it might make you think of something that might.

[aiden11pearce]

Aurelius님이 먼저 게시:

hiroshi2yamanaka님이 먼저 게시:

Yes I have done all the things you wrote.
Thanks anyways.

Fella in my thread found another thing that worked for him.

"i just found another bug, if you are using windows 7 the game will crash with the aska initialization error if you are NOT running an aero theme, so if you have aero disabled the game will not start at all"

This might not affect you, but maybe it might make you think of something that might.

Thanks for another info.
But it has been very hard to identify the problem, even the Square Enix could not find any since I do not see any errors on my screen.

[˞˞˞˞˞˞˞˞˞˞˞˞˞˞˞]

hiroshi2yamanaka님이 먼저 게시:

Aurelius님이 먼저 게시:

Fella in my thread found another thing that worked for him.

"i just found another bug, if you are using windows 7 the game will crash with the aska initialization error if you are NOT running an aero theme, so if you have aero disabled the game will not start at all"

This might not affect you, but maybe it might make you think of something that might.

Thanks for another info.
But it has been very hard to identify the problem, even the Square Enix could not find any since I do not see any errors on my screen.

Almost wonder if maybe something you have installed might be causing the issue for you. This happens from time to time I've noticed in some games. Borderlands 2 for instance doesn't like when I have Special K installed to help fix up Namco-Bandai games or Square Enix games.

So, maybe something like that is causing you issues. But to figure out which takes a lot of troubleshooting...

You might be better off to install windows fresh on a new harddrive and test it there to see if you can get it working at all. If not, even with all fixes taken into account after doing the reinstall, then maybe it's just your pc somehow. I say your pc, because ultimately as much as it sucks, that really is the case in some rare instances.

But it's rare. But if you do those things and still don't have it working, then maybe you can tell SE at least. Then maybe they can fix it for you and others.

Good luck.

[TSVStriFe]

Well I bought this game just now and for me once I start the game it instantly crashes. No intro nothing.

AMD Ryzen 5 1600x
16 GByte DDR4 3000 Mhz
AMD Radeon RX480 8 GB. (17.12.1 Drivers)
Windows 10 Pro x64

[˞˞˞˞˞˞˞˞˞˞˞˞˞˞˞]

TSVStriFe님이 먼저 게시:

Well I bought this game just now and for me once I start the game it instantly crashes. No intro nothing.

AMD Ryzen 5 1600x
16 GByte DDR4 3000 Mhz
AMD Radeon RX480 8 GB. (17.12.1 Drivers)
Windows 10 Pro x64

Check out my thread. If there isn't a fix there for ya, check out other threads. If nothing works for you... Well... good luck.

The game does work though. Once you get it working that is.

[TSVStriFe]

Managed to get the game running, but the FPS is all over the place and it gets worse the longer you play. It starts out at 55ish fps and now it can tank all the way down to 20. Gonna try it without SpecialK to see if that'll help, but no matter which settings I play with it does not change the FPS.

Btw I put my sound quality on 16-bit 44.100 hz (CD/DVD Quality I think it says) .and the game starts up just fine.