[BUG] Sphinx and the Cursed Mummy - GAME FREEZES

[Legend of BlackDragoon]

Okay, so this is a recent issue... and I have seen a few discussions on a similar issue. But if anyone can, please help me.

So I am at the level where you have to save Ketta. For some reason the game freezes as soon as you run out to head towards whatever direction is needed to go first. Ketta is right there in a barrier. But anyway... the game just f***ing freezes and so, I thought I would be a genius and try something else like say... just starting over using an old SAVE FILE... but that didnt work either considering the same thing happened!!!


So do any of you guys have a solution to help a gal' out or nah?!

I apologize if this isnt in a proper location of the forum.

Info: I run a WIN10 CORE I5. If that's relevant.

UPDATE: Even when starting a new game it freezes. SO I know its an application issue.

[Swyter]

Hi, sorry about that. I don't think anyone has reported this issue before, the closest thing would a player having random freezes when the gamepad was instructed to rumble. The player fixed it by disabling vibration from the control screen of the pause menu. But that was due to wonky drivers.

When the game freezes, what happens with the sound output? Does it loop endlessly, stop, or you can still hear it as normal? Other than that, maybe it's a good idea to enable cheats to hopefully skip the problem altogether or narrow down the cause of this exact trigger.

Each computer is different and slightly different combinations of hardware can lead to weird problems or uncover unexpected bugs in the game.

In the worst case I can make you a special save to skip that part of the level.

[Swyter]

This guide shows how to enable and use cheats to fly around and skip cutscenes:
https://gist.github.com/Swyter/000cb054dfae930549797d28c7cba46a

It's not exactly for this but it should be enough to understand what to do.

[Legend of BlackDragoon]

Okay sorry for the delayed reply. Uhm, yeah it was a looping background sound ( of the barrier). I will post a updated reply when I confgure the cheat mode.

[Legend of BlackDragoon]

Yeah no, even with the cheats and skipping the first cutscene in that level, or skipping waaay off to a another cutscene the same thing happens. It freezes and then crashes on me. I dont get it. Because it was working just fine before and now it doesnt want to play. I mean I have noticed a few bugs before that like the mummy scenes where his eyes would pop out of his head like a cartoon or you could see Imhotep's eye balls, but I didnt think anything of it so I continued to play just fine. :/

[Swyter]

Weird. There is a way of retrieving crash dumps from random Windows programs:
https://github.com/kiewic/Projects/tree/master/CrashDumps

Download KeepCrashDumps.reg and run it by double-clicking. Run the game until it crashes, get the SphinxD_GL dump file from C:\Temp\CrashDumps and upload it somewhere so that I can analyze it and track down the issue.

You can then just download and double-click IgnoreCrashDumps.reg to roll the changes back. I'm on a break right now, but I'll take a look once I come back.

Let me know if you manage to get some useful files.

[Legend of BlackDragoon]

I am following your steps. I downloaded, double-clicked, but I am getting pop-up windows warning me not to change anything because "it could cause components to stop working correctly" so I click "yes" to continue. And then I get a pop-up window telling me that I cannot import the registry script without a registry editor. Here's the thing, I dont want to open regedit unless I know where to go with it. I can wait for you to reply whenever. I'm not in a rush to beat the game or play it.

EDIT:
I cant seem to understand how to run the .reg file without getting that error. Is a saved log from the event viewer good enough? Or is the information on a file like that not enough?