Known issues

[Swyter]

This is a list of known problems ranging from important to slightly annoying. Feel free to comment here with your own bugs, we probably missed a few.

• Sub-par keyboard and mouse controls, lack of proper key remapping.
  
  • (Limited remapping how-to here)
• Lack of projected shadows.
  
• The game may crash on Windows systems with AMD Radeon 22.7.1+ drivers; please use 22.6.1[drivers.amd.com] for now. This does not affect users with NVIDIA or Intel graphics cards.
  
• Kemmet can spawn under the docks in certain circumstances.
  
  • (Workaround here)
• Music cuts out, rarely.
  
  • (Restarting the game should fix it)
• Slowdowns when many particles appear on screen.
  
  • (Disabling MSAA and soft particles and lowering your resolution to improve pixel fill-rate should help)
• The game can't read or write the Sphinx.ini configuration file on Windows when the username contains international characters, like accents or diacritics. And therefore it can't save settings.
  
  • (The recommended workaround is to make a newer account that only contains English characters and no spaces (like 'Abcd'), the game will work properly until this is fixed)
• Lack of three-point character ambient lights.
  
• Gas furnaces in the Uruk Castle Planetarium don't display flames.
  
• Some particles aren't aligned/rotated using the emitter direction.
  
• Some (really specific) ambient wind sounds don't loop properly.
  
• Very dense fog in some levels does not work properly.
  
  • (Akaria Palace, Uruk backgrounds)
• Water does not always respect the correct depth-ordering when many transparent surfaces are overlapped.
  
• Mummy ability timer bars are slightly too small and hard to see.

[Ashhawk]

I don't know if it's really a bug, but it's Slightly Annoying: the mummy ability timer bars end up quite small on at least my monitor (1920x1200), and the colour of the electric one in particular (dark blue on the dark brown background of the bar) makes it a bit hard to see the remaining time sometimes.

[Swyter]

Thanks. Added that and a few other suggestions from Discord. Still, any addition is welcome.

[BurningDogFace]

The game ran just fine the first few times I ran it, but all of a sudden it started consistently running into framerate and audio issues. I see the music cutting out in the list there, but it never happened until a few days ago, and now it happens every single time I play the game, without fail. The framerate used to run at a solid 60 FPS, but now it takes random dives every so often, hitching up the game, even if I'm in a very visually simple area like Abydos. Did I do something wrong, or are these known problems?

[Swyter]

Interesting, can you try launching some older versions of the game and see if this is some kind of regression? Here's a useful diagram of how to roll back updates:

https://cdn.discordapp.com/attachments/409322660070424608/609439052483002398/unknown.png

[BurningDogFace]

Originally posted by Swyter:

Interesting, can you try launching some older versions of the game and see if this is some kind of regression? Here's a useful diagram of how to roll back updates:

https://cdn.discordapp.com/attachments/409322660070424608/609439052483002398/unknown.png

I'll give it a shot and see what happens. :o

[BurningDogFace]

I've tried a few different versions, and so far, none of them really seem to change anything except the copyright date. These issues only started popping up after I first entered the wall of Heliopolis to meet Anubis, but I have no idea why.

[BurningDogFace]

I ended up upgrading my gaming rig, and now the game runs just fine, aside from *very occasionally* running into the music bug, so I guess I side-stepped whatever the problem was. Thank you for trying to help me out, even if we never quite got to the bottom of it. :-)

[AYAYA_DINOZAVR]

There is a issue. I run the game, the cutscene is starting, but there's no characters, i see only flying eyes. And when the game starts, there's some trouble. I try to change settings, but whenever i restart the game the setting turns to default.
https://steamcommunity.com/sharedfiles/filedetails/?id=1945216708

[Swyter]

I would try rolling back the game version by choosing an older beta in the Steam Library game properties (should be accessible from the right-click menu in the game list).

I can't think of any solid reason of why this might be happening only in skinned meshes. The fact that the settings file is getting reset is also a bit fishy.

I would try manually switching back to safe settings and see if that changes anything. Take a look here: https://steamcommunity.com/app/606710/discussions/0/1747891953085927816/#c1747892189239113683

Other than that, I think I need more background information about any other wonky visuals and your graphics card model to see what might be going on here. Let me know if that helps.

[AYAYA_DINOZAVR]

Originally posted by Swyter:

I would try rolling back the game version by choosing an older beta in the Steam Library game properties (should be accessible from the right-click menu in the game list).

I can't think of any solid reason of why this might be happening only in skinned meshes. The fact that the settings file is getting reset is also a bit fishy.

I would try manually switching back to safe settings and see if that changes anything. Take a look here: https://steamcommunity.com/app/606710/discussions/0/1747891953085927816/#c1747892189239113683

Other than that, I think I need more background information about any other wonky visuals and your graphics card model to see what might be going on here. Let me know if that helps.

i try to change settings in Ini file but there is no ini file, it's just not even created, there's only a folder in appdata without file. I think there's a trouble to create settings file when computer username is written on russian letters (in my opinion, but i think there's another problem). I trying to reinstall the game in another folder and see what happened.

[Dextrose]

I found a few other posts from 2018 regarding this issue. I was on my second visit as Tut and trying to remember which staircase of eyes to walk past. I was trying to use invisibility to get past the single eye with the gate, but the single eye was too fast to pop in and out of invisibility. Despite the signs that it wasn't time to do it yet, I then tried the four eyes, but the gates didn't close even though the eyes were triggering and making noise. I actually managed to go through and complete Ramses's puzzle. When I returned to Sphinx, I was in a different area. Luckily, I had saved as Tut before this so I just reloaded the old save. Just wanted to let y'all know that this is still an active issue.

[TyrantVal2542]

I've noticed sometimes when at the farm, some of the planted trees do not show even though the it is fully planted. This does not affect the achievement thankfully, it's just confusing because it looks like you missed a plot (this happened to me twice in a single playthrough).

[spaceshiplewis]

I'm having trouble with Prince Tut climbing the last ladder rung, I can just about glitch the jump keep and "Skyrim" the rest of the way. But his last animation causes him to glitch downward 30 pixels or so making him fall off the ladder. He also gets glitched into a stuck animation while I am trying to hang from the ledge above the dinner room. I'm using a controller.

[Swyter]

Interesting. Does restarting the game help? Which operating system are you using? Does your computer use an Intel CPU? It seems to be a common trait.

[PeTa]

the game won't save the current state / last checkpoint, at least on steam deck... could you have a look at it? it's really frustrating to always have to start at the beginning...