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install the convo pack 2.0 and the 2.2 patch
it should work once you do.
installing mods help plus other stuff;
http://steamcommunity.com/sharedfiles/filedetails/?id=437507713
if all else fails:
try these:
http://steamcommunity.com/app/6060/discussions/0/613957600532345622/
http://steamcommunity.com/app/6060/guides/?searchText=crash+fix&browsefilter=trend&requiredtags%5B%5D=-1#scrollTop=0
for Windows 10:
set resolution to MAX and make sure anti-aliasing is off
other things you can try:
enable stereo mix
delete vidmode
(vidmode is located here: C:\Program Files (x86)\Steam\steamapps\common\Star Wars Battlefront II\GameData\DATA\_LVL_PC )
plug something into microphone port
if your game only crashes on a certain map, go to: Library > right click SWBF2 > Properties > Local Files > Verify Game Cache
(verifying game cache will clear your mods, btw)
if you have a black screen, try this: http://prntscr.com/8288sp (screenshot)