Heart's Medicine - Hospital Heat

Heart's Medicine - Hospital Heat

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Impirator Nov 22, 2017 @ 4:19pm
Is Steam selling a game that is free online?
Not trying to troll, I'm truly confused here. It seems like you can just go download this game for free off of the developer's website. Is it full of ads or something? Why is Steam selling a free game?
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Showing 1-7 of 7 comments
Impirator Nov 22, 2017 @ 4:24pm 
Okay, I think GameHouse (the developer) has a subscription model where you can play any of their games for an hour, and then you've got to subscribe ($10/month).
76561198399800409 Nov 28, 2017 @ 5:22am 
Hi Impirator! That is correct, we (GameHouse) offer our games on Steam but also on our own subscription website. I hope this helps to answer your question and if you have any other questions please let me know!
serebix Jan 23, 2020 @ 10:52am 
Hi Lena, I tried to play this (and time to heal) on the website to see if its my kind of game or maybe Let's Play/review material. Sadly both games closed after 15s of game time (which is less then the actual installation+download was) and couldn't be started again because "I finished the trail". Is this a bug or intentional?
76561198399800409 Jan 23, 2020 @ 7:34pm 
Originally posted by serebix:
Hi Lena, I tried to play this (and time to heal) on the website to see if its my kind of game or maybe Let's Play/review material. Sadly both games closed after 15s of game time (which is less then the actual installation+download was) and couldn't be started again because "I finished the trail". Is this a bug or intentional?

I am so sorry to hear the game is crashing! This is certainly not intentional... Can you please write to us at ghos@gamehouse.com so we can look into this for you? Thanks for your help!
serebix Jan 23, 2020 @ 10:42pm 
No, thank you Lena :)
Its nice to see a studio with so many games and still responding super fast to the people in the forum. A rare but beautiful sight.
76561198399800409 Jan 24, 2020 @ 3:37pm 
Originally posted by serebix:
No, thank you Lena :)
Its nice to see a studio with so many games and still responding super fast to the people in the forum. A rare but beautiful sight.

I really am sorry for this issue and I hope we can help you out more! Thanks for your patience and understanding. :)
serebix Feb 25, 2020 @ 9:47pm 
Just an update: The ghos email was apperently for the mobile support which took a few days to figure out since I only got cookie cut help advice. After being redirected to another support we had a little back and forth and in the end the bug was unsolvable apperently.
Had also some questions for which "the team will contact you when they have an answer" and on asking how long it could take: they will contact you when they have an answer.

Made quite the dent in the overall good first impression I have to say ^^;
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