Crash on startup

[Revenant]

As title says. Am i the only one? Updated graphics drivers and everything.

edit : for some people, like me, DX12 causes crash on startup for ANY game (the reason behind this for me, being related to either OC gpu or memory clocks). In order to bypass this, if you have the same issue, look in the game's Steam folder and modify the .ini file to have the game run under DX11. This worked for me.

edit : people in the thread reported that installing latest Direct X versions, or the latest version of Visual C++ fixed it for them.

[Gerfodger]

Alright I had this for about a couple of days as well.

However, and don't ask me how it happened (maybe CCleaner) but DMC4 and the HD collection stopped working on my PC due to missing dll's.

Specifically the 2 for the HD collection (mfplat.dll and mfreadwrite.dll) were what I needed to get DMC5 up and running.

I couldnt get them by installing windows media packs, video codecs or re-installing windows entirely. I had to use a dodgy looking dll download site, which any sensible person would not recommend. If you wanna take the risk like I did here are the links for them, just copy them into the game folder where the .exe is (I feel its a bit too risky to drop them in sys32 and register them)

https://www.dll-files.com/mfplat.dll.html

https://www.dll-files.com/mfreadwrite.dll.html

[Gerfodger]

Originally posted by Gerfodger:

Alright I had this for about a couple of days as well.

However, and don't ask me how it happened (maybe CCleaner) but DMC4 and the HD collection stopped working on my PC due to missing dll's.

Specifically the 2 for the HD collection (mfplat.dll and mfreadwrite.dll) were what I needed to get DMC5 up and running.

I couldnt get them by installing windows media packs, video codecs or re-installing windows entirely. I had to use a dodgy looking dll download site, which any sensible person would not recommend. If you wanna take the risk like I did here are the links for them, just copy them into the game folder where the .exe is (I feel its a bit too risky to drop them in sys32 and register them)

https://www.dll-files.com/mfplat.dll.html

https://www.dll-files.com/mfreadwrite.dll.html

Oh and on a side note, I'm currently crashing in Nico's shop where its loading those little skill preview videos. Another user downloaded video codecs to fix it for him, didn't work for me so I'm now doing a manual upgrade to windows 1809.

Link for the codec that helped him below
https://www.codecguide.com/download_k-lite_codec_pack_mega.htm

[Yan The Man]

https://steamcommunity.com/app/601150/discussions/0/1839063537798203114/ i've posted a possible fix a few hours ago
You can bump it if it works, so others get to enjoy it too ^^

[Gerfodger]

Originally posted by Cap'n Copperbeard:

https://steamcommunity.com/app/601150/discussions/0/1839063537798203114/ i've posted a possible fix a few hours ago
You can bump it if it works, so others get to enjoy it too ^^

Couldn't find a way to remove that dll, but im up and running anyway.

Solved my in-game video loading problem thanks to this guy telling us to use the Codec Tweak Tool.

Originally posted by Drop Dead:

I have to install K-lite Codex Pack
https://www.codecguide.com/download_k-lite_codec_pack_mega.htm

and then run "Codec Tweak tool" >> Select "Fixes" >> Select "Reset Media Foundation" >> then Save&Close

It work for me i can buy any skill and play the preview skill to

[nG.iRnoOb]

I am getting this fatal error message and have changed the .ini file to every combination of directx i can think of and saved and retried, what keeps happening is it will save what i type in, then i try to open the game and it crashes, reopen the file and it has reverted back to the way it was to begin with as if i hadn't changed anything.

[Revenant]

It seems that people started posting their own fixes to crashes. It's worth noting that the fix i posted in my first post worked only for me and my sittuation (which is related to games crashing on startup if they run on DX12), and that it might not work for everyone (where the crash could be owed to something else), and not to missing .dll's, missing drivers, missing directX version or visual C++.

[Revenant]

Originally posted by nG.iRnoOb:

I am getting this fatal error message and have changed the .ini file to every combination of directx i can think of and saved and retried, what keeps happening is it will save what i type in, then i try to open the game and it crashes, reopen the file and it has reverted back to the way it was to begin with as if i hadn't changed anything.

Have you checked if the file is read-only? That might be the issue.Also, what is the fatal eror message you are getting? DX12 crashes seem to be related to people running OC gpu or cpu, which can be related to voltage, clock speeds or any OC programs like MSI afterburner interfering with the game somehow. If you are OC-ing then it could be a DX12 issue.

[nG.iRnoOb]

Originally posted by Shunrai:

Originally posted by nG.iRnoOb:

I am getting this fatal error message and have changed the .ini file to every combination of directx i can think of and saved and retried, what keeps happening is it will save what i type in, then i try to open the game and it crashes, reopen the file and it has reverted back to the way it was to begin with as if i hadn't changed anything.

Have you checked if the file is read-only? That might be the issue.Also, what is the fatal eror message you are getting? DX12 crashes seem to be related to people running OC gpu or cpu, which can be related to voltage, clock speeds or any OC programs like MSI afterburner interfering with the game somehow. If you are OC-ing then it could be a DX12 issue.

Thanks, I already solved my fatal application exit, it turns out i needed to install windows automatic updates because this game uses codecs from windows media player for cut scenes with files for windows media player that are from Windows Update. after i did windows update my game worked the first time i tried it.

[TripleARMS]

Ok. I have tried the dmc5config.ini trick, and every time the file reverts back to the previous state before I had edited it. I still get the game kicking me out after launch! I am not going to download some ♥♥♥♥♥♥ files from some ♥♥♥♥♥♥ up hacker!!! Please HELP ME!!!

OS Name Microsoft Windows 10 Home
Version 10.0.17763 Build 17763
OS Manufacturer Microsoft Corporation
System Manufacturer ASUSTeK COMPUTER INC.
System Model ROG GU501GM
System Type x64-based PC
System SKU
Processor Intel(R) Core(TM) i7-8750H CPU @ 2.20GHz, 2208 Mhz, 6 Core(s), 12 Logical Processor(s)
BIOS Version/Date American Megatrends Inc. GU501GM.306
SMBIOS Version 3.1
Embedded Controller Version 255.255
BIOS Mode UEFI
BaseBoard Manufacturer ASUSTeK COMPUTER INC.
BaseBoard Product GU501GM
Installed Physical Memory (RAM) 16.0 GB
Total Physical Memory 15.9 GB
Available Physical Memory 9.51 GB
Total Virtual Memory 18.2 GB
Available Virtual Memory 9.34 GB

Adapter Type GeForce GTX 1060, NVIDIA compatible
Adapter Description NVIDIA GeForce GTX 1060
Adapter RAM (1,048,576) bytes
Driver Version 25.21.14.1935

Resolution 1920 x 1080 x 60 hertz
Bits/Pixel 32

Adapter Type Intel(R) UHD Graphics Family, Intel Corporation compatible
Adapter Description Intel(R) UHD Graphics 630
Adapter RAM 1.00 GB (1,073,741,824 bytes)
Driver Version 24.20.100.6286

[Ed Straker]

Originally posted by Neo Tokyo:

Yeah mine crashes on bootup too, its a white window though and instantly says not responding at the top.

I do however have a fix for it in the meantime. I go to the game folder and triple click (or spam) the exe. it sounds weird I know but when i double click it, it doesnt work, then when i spam it, it works? wtf capcom

This happens to me, the game originally worked and then stopped working with the same issue, this work around works for me. Would like a permanent solution to launch through Steam. Anybody got a fix?

[WarMastaP]

CAPCOM UPDATE THE GAME PATCH THIS SO I CAN PLAY

[Revenant]

Originally posted by TripleARMS:

Ok. I have tried the dmc5config.ini trick, and every time the file reverts back to the previous state before I had edited it. I still get the game kicking me out after launch! I am not going to download some ♥♥♥♥♥♥ files from some ♥♥♥♥♥♥ up hacker!!! Please HELP ME!!!

OS Name Microsoft Windows 10 Home
Version 10.0.17763 Build 17763
OS Manufacturer Microsoft Corporation
System Manufacturer ASUSTeK COMPUTER INC.
System Model ROG GU501GM
System Type x64-based PC
System SKU
Processor Intel(R) Core(TM) i7-8750H CPU @ 2.20GHz, 2208 Mhz, 6 Core(s), 12 Logical Processor(s)
BIOS Version/Date American Megatrends Inc. GU501GM.306
SMBIOS Version 3.1
Embedded Controller Version 255.255
BIOS Mode UEFI
BaseBoard Manufacturer ASUSTeK COMPUTER INC.
BaseBoard Product GU501GM
Installed Physical Memory (RAM) 16.0 GB
Total Physical Memory 15.9 GB
Available Physical Memory 9.51 GB
Total Virtual Memory 18.2 GB
Available Virtual Memory 9.34 GB

Adapter Type GeForce GTX 1060, NVIDIA compatible
Adapter Description NVIDIA GeForce GTX 1060
Adapter RAM (1,048,576) bytes
Driver Version 25.21.14.1935

Resolution 1920 x 1080 x 60 hertz
Bits/Pixel 32

Adapter Type Intel(R) UHD Graphics Family, Intel Corporation compatible
Adapter Description Intel(R) UHD Graphics 630
Adapter RAM 1.00 GB (1,073,741,824 bytes)
Driver Version 24.20.100.6286

Have you checked if the file is read only? And are you using an integrated GPU?

[TripleARMS]

Originally posted by Shunrai:

Originally posted by TripleARMS:

Ok. I have tried the dmc5config.ini trick, and every time the file reverts back to the previous state before I had edited it. I still get the game kicking me out after launch! I am not going to download some ♥♥♥♥♥♥ files from some ♥♥♥♥♥♥ up hacker!!! Please HELP ME!!!

OS Name Microsoft Windows 10 Home
Version 10.0.17763 Build 17763
OS Manufacturer Microsoft Corporation
System Manufacturer ASUSTeK COMPUTER INC.
System Model ROG GU501GM
System Type x64-based PC
System SKU
Processor Intel(R) Core(TM) i7-8750H CPU @ 2.20GHz, 2208 Mhz, 6 Core(s), 12 Logical Processor(s)
BIOS Version/Date American Megatrends Inc. GU501GM.306
SMBIOS Version 3.1
Embedded Controller Version 255.255
BIOS Mode UEFI
BaseBoard Manufacturer ASUSTeK COMPUTER INC.
BaseBoard Product GU501GM
Installed Physical Memory (RAM) 16.0 GB
Total Physical Memory 15.9 GB
Available Physical Memory 9.51 GB
Total Virtual Memory 18.2 GB
Available Virtual Memory 9.34 GB

Adapter Type GeForce GTX 1060, NVIDIA compatible
Adapter Description NVIDIA GeForce GTX 1060
Adapter RAM (1,048,576) bytes
Driver Version 25.21.14.1935

Resolution 1920 x 1080 x 60 hertz
Bits/Pixel 32

Adapter Type Intel(R) UHD Graphics Family, Intel Corporation compatible
Adapter Description Intel(R) UHD Graphics 630
Adapter RAM 1.00 GB (1,073,741,824 bytes)
Driver Version 24.20.100.6286

Have you checked if the file is read only? And are you using an integrated GPU?

Yes I have... It was not read-only. I changed and saved the file... and it reverted to previous state on its own!!! Plus, I need a REAL FIX!

[Jhin Winchester]

Just unplug your Generic USB Joystick, X360, PS4 controller and give it a try.

[StylishRogue]

I found a solution for some people and myself as well. If you are running the Discord Overlay on DMC5, it will crash the game on start up. Try disabling it if you have it active.