Old World

Old World

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Vyufta Jul 17, 2024 @ 2:31pm
How to disable cloud saves through the game? [FIXED]
For some reason, saving and loading do not work unless I am able to delete all of my previous saves. I can't do this in thanks to the cloud, it simply won't do it like it is bugged. So I disable the cloud saves as I don't even need or want it, then I could delete all my old bugged (for whatever reason, I use no mods) and start anew. However, now when I try to reload a save it says "error downloading cloud game try reloading as previous player". So obviously the game is relying on cloud saving and I would like to know how I can get it to stop. I don't know why my cloud saving is so buggy, I don't care really. I just want to save and load the files from my computer and I think this should be able to be done.
Last edited by Vyufta; Jul 19, 2024 @ 9:57pm
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Showing 1-8 of 8 comments
Vyufta Jul 17, 2024 @ 2:40pm 
JUST FYI, i've re-enabled cloud saves with new saves so I could delete the old ones. Saving game files still ends up with the same bug so the game is just unplayable for me right now. Unless I play it like an old Mario game, all in one go.
Fluffster  [developer] Jul 18, 2024 @ 3:43am 
There are two different type of cloud games that are confusing the issue here. The error message on loading is referring to an Old World Play by Cloud game, which is the modern equivalent of Play by Email, where you are passing a save between players in a multiplayer game. This is unrelated to Steam syncing save games to the cloud as a backup and to allow you to play the same save on different PCs.

I don't know why you are getting this error on loading your saves, which are presumably single player and not Play by Cloud. Please may you email a save file you are having trouble with and the Old World log file to support@mohawkgames.com and we can investigate further. The save files are by default located in C:\Users\<username>\Documents\My Games\OldWorld\Saves and the log files in C:\Users\<username>\Documents\My Games\OldWorld\Logs
Fluffster  [developer] Jul 18, 2024 @ 8:14am 
We have seen similar issues with game saving when anti-virus is blocking access to the game save folder. If this is the case for you, you will see errors 'UnauthorizedAccessException: Access to the path .... is denied' in the Old World log file.

Adding an exception to your AV for Old World should resolve this.
Vyufta Jul 18, 2024 @ 12:25pm 
I've been deleting saves unfortunately trying to resolve the issue, but it is a persisting problem with new saves so I will create a new game and try to email that to you if it helps. I can stay in the game and load and save fine but as soon as I leave the game, all previous saves act like they are bugged. I haven't seen anyone else complain about this yet so it does seem unique to me right now... which kinda sucks because that means it may not get found out.
I'll add the AV exception but I hadn't gotten that specific error message yet. Couldn't hurt to try though.
I loved Old World before the updates and I've been really looking forward to the new stuff so I'll keep trying.
Vyufta Jul 19, 2024 @ 9:55pm 
Fluffster, I think you nailed it on the AV being the problem! Thank you very much!
Mine in particular is AVAST and I added the OldWorld.exe to the App Permissions and I also added the entire folder from steam library into the Excpetions, I thought that should have covered everything I could do with AVAST.
It changed nothing and I thought it was still something else, but then I remembered AVAST has had some problem with creating exceptions before. I can't remember with what but I do remember it being an issue, so I turned AVAST shields off entirely for a short session and the problem seemed to go away!
I'll do a day of playing and saving and closing the game entirely to see if everything works again. Assuming that was the problem hopefully you won't hear more problems from me. I also submitted a couple bug reports around the same time of the creation of this post just FYI.
I will come back and let you know if the problem comes back with AVAST turned off. Any suggestions on adding it as an exception in a way I didn't know to do would help, I am no expert on the subject.

TLDR;
It was my AV (AVAST) and it seems to be fixed for now. Thank you again
Fluffster  [developer] Jul 22, 2024 @ 9:57am 
Great, glad to hear it's working again!
Necroing for a good reason. I too just had this problem and i though it was my firewall, but even after i unblocked it the problem continued. Just as Vyufta, i had to disable all shields in Avast anti-virus to make it work. Thanks Vyufta, if it wasnt for your post i have never solved this. I dont have problems like this with any other games. I think the developers should revise the way they are loading the saves. Probably they are using some unorthodox method.
johna Apr 18 @ 8:13pm 
@PCPlayerzero. You need to add an exception for the game in Avast. Then you won't have to disable any shields, which is not a good idea overall, at least not if done for long. It has nothing to do with app permissions by the way.
Last edited by johna; Apr 18 @ 8:14pm
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