Hyper Universe

Hyper Universe

Yaipz Mar 3, 2018 @ 11:34am
THE STEAM NEXON LAUNCHER CAN'T LOG IN !!!!
so i donwloaded the game didnt work re downloaded it again still not woring
THE nexon launcher is not working properly
1. it wont let me log in9i created a account in browser casue the launcher is not working)
2. it wont let me regester a new account ,the day month and year shows only one option
3. when i press the log in option it shows 2 box for email and password nut the "LOG IN" button is not showing
NEED HELP
the game looks sick
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Showing 1-12 of 12 comments
Hakurei Mar 3, 2018 @ 4:00pm 
Hey,
Can you try to restart steam or your PC and try again?
If not, try to re-verify+repair the game files as well.
Last edited by Hakurei; Mar 3, 2018 @ 4:01pm
Yaipz Mar 3, 2018 @ 8:01pm 
i already all of that
Hakurei Mar 4, 2018 @ 6:00am 
Hmm in that case, can you write a ticket to customer support about this problem?
https://support-hyperuniverse.nexon.net/hc/en-us

ps. you could also try the Nexon exclusive launcher and see if that works
https://games.nexon.net/nexonlauncher
Yaipz Mar 4, 2018 @ 7:49am 
i installed the original/exclusive nexon it to works fine ,only the steam verson is not working properly
well waste of mobile data..........
Yaipz Mar 4, 2018 @ 7:50am 
thanks for the replies tho
Fairlady z Mar 7, 2018 @ 12:27am 
Had the same problem, after reseting my nexon p/w because i forgot it.

Right click the game in your library, go to properties , local game files , verify integrity of game files. Afterwards you should be able to login.
Yaipz Mar 7, 2018 @ 12:28am 
Originally posted by Fairlady z:
Had the same problem, after reseting my nexon p/w because i forgot it.

Right click the game in your library, go to properties , local game files , verify integrity of game files. Afterwards you should be able to login.
like i said already verified it reinstalled it
Lumos Mar 7, 2018 @ 10:21am 
Hey there,

Would you be able to provide screenshots or a recording so that we can see what's going on?

Also, did you submit a ticket to our CS team yet?
Yaipz Mar 7, 2018 @ 11:36am 
Originally posted by Lumos:
Hey there,

Would you be able to provide screenshots or a recording so that we can see what's going on?

Also, did you submit a ticket to our CS team yet?

http://steamcommunity.com/sharedfiles/filedetails/?id=1323468654

http://steamcommunity.com/sharedfiles/filedetails/?id=1323467921

http://steamcommunity.com/sharedfiles/filedetails/?id=1323468654

uplloaded em as artwirks
it wont let me log in(created an account on browser) nor select any date or year to regester
I am Legion Mar 7, 2018 @ 12:25pm 
I do not even get input fields... :(
Lumos Mar 7, 2018 @ 1:26pm 
Originally posted by Yaipz:
Originally posted by Lumos:
Hey there,

Would you be able to provide screenshots or a recording so that we can see what's going on?

Also, did you submit a ticket to our CS team yet?

http://steamcommunity.com/sharedfiles/filedetails/?id=1323468654

http://steamcommunity.com/sharedfiles/filedetails/?id=1323467921

http://steamcommunity.com/sharedfiles/filedetails/?id=1323468654

uplloaded em as artwirks
it wont let me log in(created an account on browser) nor select any date or year to regester


Originally posted by I am Legion:
I do not even get input fields... :(

Thank you for the screenshots.

Can you both please submit a ticket with our CS team? This way, we have the issue logged and can start investigating: https://support-hyperuniverse.nexon.net/hc/en-us
Hika-Chan Oct 25, 2018 @ 12:38pm 
its not steam themselves, i think its litterally the nexon launcher itself. even using the Launcher without steam isn't working. I get an error code 21003... and its happening to MANY other people.
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