Hyper Universe

Hyper Universe

Zootwem Jan 25, 2018 @ 12:54pm
Xbox One Controller: Triggers not working
I tested on other steam games and triggers worked, but now on Hyper Universe they dont. Lost a match because I couldnt use my Ult nor the second ability.

I restarted my PC and now every 2 seconds the game asks if I want to use the controller and I cant play anymore.

0/10 wouldnt play again
Last edited by Zootwem; Jan 25, 2018 @ 1:04pm
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Showing 1-15 of 15 comments
RazielWarmonic Jan 25, 2018 @ 1:07pm 
Hey there!

Are your drivers up to date?
Zootwem Jan 25, 2018 @ 1:15pm 
Originally posted by RazielWarmonic:
Hey there!

Are your drivers up to date?
Yes, I was playing with controller before but now since the last update hours ago I cant play with my controller.
I restarted again and now the game dont even recognize my controller. I can play other steam games with it.
RazielWarmonic Jan 25, 2018 @ 1:28pm 
Gotcha, can you go into Documents > HyperUniverse >Settings_En and delete the JoystickSettings.ini and repair your Steam files? Let me know if that helps!
Zootwem Jan 25, 2018 @ 1:33pm 
Originally posted by RazielWarmonic:
Gotcha, can you go into Documents > HyperUniverse >Settings_En and delete the JoystickSettings.ini and repair your Steam files? Let me know if that helps!

Two files (20 MB total) started downloading again, lets see if it works now
Zootwem Jan 25, 2018 @ 1:59pm 
Originally posted by RazielWarmonic:
Gotcha, can you go into Documents > HyperUniverse >Settings_En and delete the JoystickSettings.ini and repair your Steam files? Let me know if that helps!

Now its worse, I can't even launch the game, its frozen on Resetting security module when I launch it.
Zootwem Jan 25, 2018 @ 2:05pm 
Now I tried the repair stuff again and its downloading the same 2 files (20 MB total) again. I'm tired trying to fix this game, if your next responde doesn't fix it, i'll uninstall it.
Zootwem Jan 25, 2018 @ 2:28pm 
It downloaded the two same files again and then I restarted my PC to see if it helped. It didn't. Stuck at Resetting security module... then when I closed the game due to 5 minutes stuck, the NEXON GAME SECURITY badge on the corner is still up, even when I'm writing this post it is still on my corner.
Zootwem Jan 25, 2018 @ 2:29pm 
I click on NEXON GAME SECURITY and Windows 10 makes a system noise like an unclickable item.
RazielWarmonic Jan 25, 2018 @ 2:32pm 
Hmmm ok, if you're having issues with getting past Resetting Security Module, that is either your Windows Defender or anti cheat. Can you please disable both and relaunch?

EDIT: Go into your task manager and kill all instances of Nexon Game Security as well.

Thank you for your patience while we figure out whats up. :steamhappy:
Last edited by RazielWarmonic; Jan 25, 2018 @ 2:34pm
Zootwem Jan 25, 2018 @ 2:34pm 
Ok, managed to make the game work, I needed to leave the NEXON GAME SECURITY to download stuff while open, the game launched but I still can't use Xbox One Controller triggers (LT, RT)

It's your problem now, my other steam games recognize the triggers and it's configured to use Xinput on settings. Your update broke the trigger recognition.

On a side note, the triggers are configured as Z axis on Windows 10, not as buttons, so if your update tried to fix some controller issues, maybe you touched something that shouldn't be touched.

Edit: When mapping joystick buttons, it doesn't even recognize the triggers, it isn't that they are not mapped, they just don't work inside the game, are disabled.
Last edited by Zootwem; Jan 25, 2018 @ 2:38pm
Zootwem Jan 25, 2018 @ 3:29pm 
Fixed it.
temporary fix
Entry method: Steam

But it bothers me that Xinput doesn't recognize triggers. Looking forward for a fix on a future patch.
Man Vs Panda Jan 29, 2018 @ 1:15pm 
SAME PROBELM HERE, DID YOU GET A FIX? I HAD TO REMAP TO THE DIRECTIONS BUTTON JUST TO PLAY
~Sound Sage~ Jan 29, 2018 @ 2:21pm 
using windows 10 and an xbox one controller. Not having any issues here myself.
Man Vs Panda Jan 29, 2018 @ 2:29pm 
temp fix change setting to steampad, same buttons and triggers work but on screen prompts are different. at least i can play for now. good game btw :)
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Date Posted: Jan 25, 2018 @ 12:54pm
Posts: 15