Install Steam
login
|
language
简体中文 (Simplified Chinese)
繁體中文 (Traditional Chinese)
日本語 (Japanese)
한국어 (Korean)
ไทย (Thai)
Български (Bulgarian)
Čeština (Czech)
Dansk (Danish)
Deutsch (German)
Español - España (Spanish - Spain)
Español - Latinoamérica (Spanish - Latin America)
Ελληνικά (Greek)
Français (French)
Italiano (Italian)
Bahasa Indonesia (Indonesian)
Magyar (Hungarian)
Nederlands (Dutch)
Norsk (Norwegian)
Polski (Polish)
Português (Portuguese - Portugal)
Português - Brasil (Portuguese - Brazil)
Română (Romanian)
Русский (Russian)
Suomi (Finnish)
Svenska (Swedish)
Türkçe (Turkish)
Tiếng Việt (Vietnamese)
Українська (Ukrainian)
Report a translation problem
------------------
System Information
------------------
Time of this report: 5/2/2018, 15:22:47
Machine name: DESKTOP-JBLM243
Machine Id: {2733B915-C87D-46FC-8E02-EB428CB12228}
Operating System: Windows 10 Pro 64-bit (10.0, Build 17134) (17134.rs4_release.180410-1804)
Language: Spanish (Regional Setting: Spanish)
System Manufacturer: System manufacturer
System Model: System Product Name
BIOS: BIOS Date: 07/16/12 20:46:56 Ver: 07.01 (type: BIOS)
Processor: Intel(R) Core(TM) i5-3570K CPU @ 3.40GHz (4 CPUs), ~3.4GHz
Memory: 8192MB RAM
Available OS Memory: 8140MB RAM
Page File: 3671MB used, 6900MB available
Windows Dir: C:\WINDOWS
DirectX Version: DirectX 12
DX Setup Parameters: Not found
User DPI Setting: 96 DPI (100 percent)
System DPI Setting: 96 DPI (100 percent)
DWM DPI Scaling: Disabled
Miracast: Available, with HDCP
Microsoft Graphics Hybrid: Not Supported
DxDiag Version: 10.00.17134.0001 64bit Unicode
------------
DxDiag Notes
------------
Display Tab 1: No problems found.
Sound Tab 1: No problems found.
Sound Tab 2: No problems found.
Input Tab: No problems found.
--------------------
DirectX Debug Levels
--------------------
Direct3D: 0/4 (retail)
DirectDraw: 0/4 (retail)
DirectInput: 0/5 (retail)
DirectMusic: 0/5 (retail)
DirectPlay: 0/9 (retail)
DirectSound: 0/5 (retail)
DirectShow: 0/6 (retail)
---------------
Display Devices
---------------
Card name: NVIDIA GeForce GTX 970
Manufacturer: NVIDIA
Chip type: GeForce GTX 970
DAC type: Integrated RAMDAC
Device Type: Full Device (POST)
Device Key: Enum\PCI\VEN_10DE&DEV_13C2&SUBSYS_85081043&REV_A1
Device Status: 0180200A [DN_DRIVER_LOADED|DN_STARTED|DN_DISABLEABLE|DN_NT_ENUMERATOR|DN_NT_DRIVER]
Device Problem Code: No Problem
Driver Problem Code: Unknown
Display Memory: 8113 MB
Dedicated Memory: 4043 MB
Shared Memory: 4070 MB
Current Mode: 1920 x 1080 (32 bit) (120Hz)
HDR Support: Not Supported
Display Topology: Internal
Display Color Space: DXGI_COLOR_SPACE_RGB_FULL_G22_NONE_P709
Color Primaries: Red(0.646008,0.330578), Green(0.310070,0.617688), Blue(0.152844,0.073742), White Point(0.313977,0.329602)
Display Luminance: Min Luminance = 0.500000, Max Luminance = 270.000000, MaxFullFrameLuminance = 270.000000
Monitor Name: Generic PnP Monitor
Monitor Model: XG2401 SERIES
Monitor Id: VSCBB31
Native Mode: 1920 x 1080(p) (119.982Hz)
Output Type: Displayport External
Monitor Capabilities: HDR Not Supported
Display Pixel Format: DISPLAYCONFIG_PIXELFORMAT_32BPP
Advanced Color: Not Supported
Driver Name: C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_2a800e6ebddb7f48\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_2a800e6ebddb7f48\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_2a800e6ebddb7f48\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_2a800e6ebddb7f48\nvldumdx.dll
Driver File Version: 24.21.0013.9731 (English)
Driver Version: 24.21.13.9731
DDI Version: 9Ex
Feature Levels:
Driver Model: WDDM 2,4
Graphics Preemption: DMA
Compute Preemption: DMA
Miracast: Not Supported by Graphics driver
Hybrid Graphics GPU: Not Supported
Power P-states: Not Supported
Virtualization: Paravirtualization
Block List: No Blocks
Catalog Attributes: Universal:False Declarative:False
Driver Attributes: Final Retail
Driver Date/Size: 21-04-2018 21:00:00, 951176 bytes
WHQL Logo'd: Yes
WHQL Date Stamp: Unknown
Device Identifier: {D7B71E3E-5082-11CF-F055-05A51BC2D535}
Vendor ID: 0x10DE
Device ID: 0x13C2
SubSys ID: 0x85081043
Revision ID: 0x00A1
Driver Strong Name: oem19.inf:0f066de3ad0bda5c:Section068:24.21.13.9731:pci\ven_10de&dev_13c2
Rank Of Driver: 00D12001
Video Accel: Unknown
DXVA2 Modes: Unknown
Deinterlace Caps: n/a
D3D9 Overlay: Supported
DXVA-HD: Supported
DDraw Status: Not Available
D3D Status: Enabled
AGP Status: Not Available
MPO MaxPlanes: 0
MPO Caps: Not Supported
MPO Stretch: Not Supported
MPO Media Hints: Not Supported
MPO Formats: Not Supported
PanelFitter Caps: Not Supported
PanelFitter Stretch: Not Supported
-------------
Sound Devices
-------------
Description: Altavoces (2- Dispositivo de High Definition Audio)
Default Sound Playback: Yes
Default Voice Playback: Yes
Hardware ID: HDAUDIO\FUNC_01&VEN_10EC&DEV_0899&SUBSYS_10438546&REV_1000
Manufacturer ID: 1
Product ID: 65535
Type: WDM
Driver Name: HdAudio.sys
Driver Version: 10.00.17134.0001 (English)
Driver Attributes: Final Retail
WHQL Logo'd: Yes
Date and Size: 11-04-2018 0:00:00, 436736 bytes
Other Files:
Driver Provider: Microsoft
HW Accel Level: Basic
Cap Flags: 0xF1F
Min/Max Sample Rate: 100, 200000
Static/Strm HW Mix Bufs: 1, 0
Static/Strm HW 3D Bufs: 0, 0
HW Memory: 0
Voice Management: No
EAX(tm) 2.0 Listen/Src: No, No
I3DL2(tm) Listen/Src: No, No
Sensaura(tm) ZoomFX(tm): No
Description: XG2401 SERIES (Dispositivo de High Definition Audio)
Default Sound Playback: No
Default Voice Playback: No
Hardware ID: HDAUDIO\FUNC_01&VEN_10DE&DEV_0071&SUBSYS_10438508&REV_1001
Manufacturer ID: 1
Product ID: 65535
Type: WDM
Driver Name: HdAudio.sys
Driver Version: 10.00.17134.0001 (English)
Driver Attributes: Final Retail
WHQL Logo'd: Yes
Date and Size: 11-04-2018 0:00:00, 436736 bytes
Other Files:
Driver Provider: Microsoft
HW Accel Level: Basic
Cap Flags: 0xF1F
Min/Max Sample Rate: 100, 200000
Static/Strm HW Mix Bufs: 1, 0
Static/Strm HW 3D Bufs: 0, 0
HW Memory: 0
Voice Management: No
EAX(tm) 2.0 Listen/Src: No, No
I3DL2(tm) Listen/Src: No, No
Sensaura(tm) ZoomFX(tm): No
---------------------
Sound Capture Devices
---------------------
Description: Micrófono (2- Dispositivo de High Definition Audio)
Default Sound Capture: Yes
Default Voice Capture: Yes
Driver Name: HdAudio.sys
Driver Version: 10.00.17134.0001 (English)
Driver Attributes: Final Retail
Date and Size: 4/11/2018 20:33:45, 436736 bytes
Cap Flags: 0x1
Format Flags: 0xFFFFF
Description: Audio digital (S/PDIF) (2- Dispositivo de High Definition Audio)
Default Sound Capture: No
Default Voice Capture: No
Driver Name: HdAudio.sys
Driver Version: 10.00.17134.0001 (English)
Driver Attributes: Final Retail
Date and Size: 4/11/2018 20:33:45, 436736 bytes
Cap Flags: 0x1
Format Flags: 0xFFFFF
---------------------
Video Capture Devices
Number of Devices: 0
---------------------
-------------------
DirectInput Devices
-------------------
Device Name: Mouse
Attached: 1
Controller ID: n/a
Vendor/Product ID: n/a
FF Driver: n/a
Device Name: Teclado
Attached: 1
Controller ID: n/a
Vendor/Product ID: n/a
FF Driver: n/a
Device Name: 2.4G Wireless Keyboard
Attached: 1
Controller ID: 0x0
Vendor/Product ID: 0x3938, 0x1059
FF Driver: n/a
Device Name: Gaming Mouse G502
Attached: 1
Controller ID: 0x0
Vendor/Product ID: 0x046D, 0xC332
FF Driver: n/a
Device Name: 2.4G Wireless Keyboard
Attached: 1
Controller ID: 0x0
Vendor/Product ID: 0x3938, 0x1059
FF Driver: n/a
Device Name: Multimedia Keyboard
Attached: 1
Controller ID: 0x0
Vendor/Product ID: 0x0458, 0x0708
FF Driver: n/a
Device Name: 2.4G Wireless Keyboard
Attached: 1
Controller ID: 0x0
Vendor/Product ID: 0x3938, 0x1059
FF Driver: n/a
Device Name: 2.4G Wireless Keyboard
Attached: 1
Controller ID: 0x0
Vendor/Product ID: 0x3938, 0x1059
FF Driver: n/a
Device Name: Gaming Mouse G502
Attached: 1
Controller ID: 0x0
Vendor/Product ID: 0x046D, 0xC332
FF Driver: n/a
Device Name: Gaming Mouse G502
Attached: 1
Controller ID: 0x0
Vendor/Product ID: 0x046D, 0xC332
FF Driver: n/a
Device Name: Gaming Mouse G502
Attached: 1
Controller ID: 0x0
Vendor/Product ID: 0x046D, 0xC332
FF Driver: n/a
Poll w/ Interrupt: No
-----------
USB Devices
-----------
+ Concentrador raíz USB
| Vendor/Product ID: 0x8086, 0x1E26
| Matching Device ID: USB\ROOT_HUB20
| Service: usbhub
| Driver: usbhub.sys, 4/11/2018 20:33:52, 514464 bytes
| Driver: usbd.sys, 4/11/2018 20:33:52, 32152 bytes
|
+-+ Generic USB Hub
| | Vendor/Product ID: 0x8087, 0x0024
| | Location: Port_#0001.Hub_#0002
| | Matching Device ID: USB\Class_09
| | Service: usbhub
| | Driver: usbhub.sys, 4/11/2018 20:33:52, 514464 bytes
| | Driver: usbd.sys, 4/11/2018 20:33:52, 32152 bytes
| |
| +-+ Dispositivo compuesto USB
| | | Vendor/Product ID: 0x0458, 0x0708
| | | Location: Port_#0006.Hub_#0009
| | | Matching Device ID: USB\COMPOSITE
| | | Service: usbccgp
| | | Driver: usbccgp.sys, 4/11/2018 20:33:52, 168864 bytes
| | |
| | +-+ Dispositivo de entrada USB
| | | | Vendor/Product ID: 0x0458, 0x0708
| | | | Location: 0000.001d.0000.001.006.000.000.000.000
| | | | Matching Device ID: USB\Class_03&SubClass_01
| | | | Service: HidUsb
| | | | Driver: hidusb.sys, 4/11/2018 20:33:52, 42496 bytes
| | | | Driver: hidclass.sys, 4/11/2018 20:33:52, 173568 bytes
| | | | Driver: hidparse.sys, 4/11/2018 20:33:52, 46080 bytes
| | | |
| | | +-+ Dispositivo de teclado HID
| | | | | Vendor/Product ID: 0x0458, 0x0708
| | | | | Matching Device ID: HID_DEVICE_SYSTEM_KEYBOARD
| | | | | Service: kbdhid
| | | | | Driver: kbdhid.sys, 4/11/2018 20:33:52, 40448 bytes
| | | | | Driver: kbdclass.sys, 4/11/2018 20:33:52, 63904 bytes
| | |
| +-+ Dispositivo compuesto USB
| | | Vendor/Product ID: 0x046D, 0xC332
| | | Location: Port_#0007.Hub_#0009
| | | Matching Device ID: USB\COMPOSITE
| | | Service: usbccgp
| | | Driver: usbccgp.sys, 4/11/2018 20:33:52, 168864 bytes
| | |
| | +-+ Dispositivo de entrada USB
| | | | Vendor/Product ID: 0x046D, 0xC332
| | | | Location: 0000.001d.0000.001.007.000.000.000.000
| | | | Matching Device ID: USB\Class_03&SubClass_01
| | | | Service: HidUsb
| | | | Driver: hidusb.sys, 4/11/2018 20:33:52, 42496 bytes
| | | | Driver: hidclass.sys, 4/11/2018 20:33:52, 173568 bytes
| | | | Driver: hidparse.sys, 4/11/2018 20:33:52, 46080 bytes
| | | |
| | | +-+ Mouse compatible con HID
| | | | | Vendor/Product ID: 0x046D, 0xC332
| | | | | Matching Device ID: HID_DEVICE_SYSTEM_MOUSE
| | | | | Service: mouhid
| | | | | Driver: mouhid.sys, 4/11/2018 20:33:52, 33280 bytes
| | | | | Driver: mouclass.sys, 4/11/2018 20:33:52, 56728 bytes
| | | |
| | +-+ Dispositivo de entrada USB
| | | | Vendor/Product ID: 0x046D, 0xC332
| | | | Location: 0000.001d.0000.001.007.000.000.000.000
| | | | Matching Device ID: USB\Class_03
| | | | Service: HidUsb
| | | | Driver: hidusb.sys, 4/11/2018 20:33:52, 42496 bytes
| | | | Driver: hidclass.sys, 4/11/2018 20:33:52, 173568 bytes
| | | | Driver: hidparse.sys, 4/11/2018 20:33:52, 46080 bytes
| | | |
| | | +-+ Dispositivo de teclado HID
| | | | | Vendor/Product ID: 0x046D, 0xC332
| | | | | Matching Device ID: HID_DEVICE_SYSTEM_KEYBOARD
| | | | | Service: kbdhid
| | | | | Driver: kbdhid.sys, 4/11/2018 20:33:52, 40448 bytes
| | | | | Driver: kbdclass.sys, 4/11/2018 20:33:52, 63904 bytes
|
+ Concentrador raíz USB (USB 3.0)
| Vendor/Product ID: 0x1B21, 0x1042
| Matching Device ID: USB\ROOT_HUB30
| Service: USBHUB3
| Driver: USBHUB3.SYS, 4/11/2018 20:33:52, 565152 bytes
|
+-+ Concentrador USB genérico
| | Vendor/Product ID: 0x1A40, 0x0101
| | Location: Port_#0004.Hub_#0004
| | Matching Device ID: USB\USB20_HUB
| | Service: USBHUB3
| | Driver: USBHUB3.SYS, 4/11/2018 20:33:52, 565152 bytes
| |
| +-+ Dispositivo compuesto USB
| | | Vendor/Product ID: 0x3938, 0x1059
| | | Location: Port_#0001.Hub_#0008
| | | Matching Device ID: USB\COMPOSITE
| | | Service: usbccgp
| | | Driver: usbccgp.sys, 4/11/2018 20:33:52, 168864 bytes
| | |
| | +-+ Dispositivo de entrada USB
| | | | Vendor/Product ID: 0x3938, 0x1059
| | | | Location: 0003.0000.0000.004.001.000.000.000.000
| | | | Matching Device ID: USB\Class_03&SubClass_01
| | | | Service: HidUsb
| | | | Driver: hidusb.sys, 4/11/2018 20:33:52, 42496 bytes
| | | | Driver: hidclass.sys, 4/11/2018 20:33:52, 173568 bytes
| | | | Driver: hidparse.sys, 4/11/2018 20:33:52, 46080 bytes
| | | |
| | | +-+ Dispositivo de teclado HID
| | | | | Vendor/Product ID: 0x3938, 0x1059
| | | | | Matching Device ID: HID_DEVICE_SYSTEM_KEYBOARD
| | | | | Service: kbdhid
| | | | | Driver: kbdhid.sys, 4/11/2018 20:33:52, 40448 bytes
| | | | | Driver: kbdclass.sys, 4/11/2018 20:33:52, 63904 bytes
| | | |
| | +-+ Dispositivo de entrada USB
| | | | Vendor/Product ID: 0x3938, 0x1059
| | | | Location: 0003.0000.0000.004.001.000.000.000.000
| | | | Matching Device ID: USB\Class_03&SubClass_01
| | | | Service: HidUsb
| | | | Driver: hidusb.sys, 4/11/2018 20:33:52, 42496 bytes
| | | | Driver: hidclass.sys, 4/11/2018 20:33:52, 173568 bytes
| | | | Driver: hidparse.sys, 4/11/2018 20:33:52, 46080 bytes
| | | |
| | | +-+ Mouse compatible con HID
| | | | | Vendor/Product ID: 0x3938, 0x1059
| | | | | Matching Device ID: HID_DEVICE_SYSTEM_MOUSE
| | | | | Service: mouhid
| | | | | Driver: mouhid.sys, 4/11/2018 20:33:52, 33280 bytes
| | | | | Driver: mouclass.sys, 4/11/2018 20:33:52, 56728 bytes
----------------
I'm not sure if the desciption raizonoir matches my probelm. Last things I did was upgrade to latest Microsoft 10 version:
C:\Users\xxx>ver
Microsoft Windows [Version 10.0.17134.1]
My Specs Intel i7 3770 / Z77 Chipset / Nvidia GTX 1080 / 32GiB Ram / 3440x1440@60Hz
Latest Nvidia driver - version 397.31
I posted my dxdiag output on pastebin: https://pastebin.com/hj3jKwwr
One uninstall later; fixed
Bottom Line: Do a reboot. Check your drivers. Maybe a graphic driver downgrade may help you out.
Ok. After 48h uptime the DDI bug happened on my machine. As described by : dxdiag report -> DDI Version: 9Ex -> Daed Cells "failed to initialize directx driver"
dxdiag report:
Nvidia driver issue or nvidia driver plus latest windows 10 ?
Nice! Fixed it for me too. A million thanks, mate.
This seems to affect quite a number of games. Duke Nukem world tour has this issue and it's fixed the exact same way.
You deserve a medal really :)