Common Issues thread. Post problems here please

[Kodack]

Mods, can we sticky this thread so we have a common place to discuss issues with the early release version and share work arounds?

The issues below have been identifed. I will update the thread as we find work arounds.

1. The game does not provide a way to save progress. Quitting the game undoes progress and each time I start I have to re-do the license tests and the tutorial all over and I start without any of the cash I earned.

[Solution]: Save games and license unlocks (other than tutorial) are not active in the early release version yet.

The opening tutorial can be skipped if desired by adding a launch option to the game.
Go to Steam library > Properties > Set launch options > type "-skiptutorial" without quotes and launch game.

This also appears to help remember the setting of whether to teleport or not.

2. Reports of hitching and low frame rates in VR mode.

[Workaround]: From the developer - Regarding low performance - I suggest lowering supersampling from 100% down to 50%. It greatly improves performance in my case.

The supersampling % setting is located in SteamVR settings > Applications. Note that this can help when running SteamVR version. For Oculus users as of yesterday an Oculus version is available too, here on Steam.

3. Reports of problems interacting using touch controllers in VR mode. For instance an inability to pick up the wallet during the totorial.

Solution: From the developer - Hold trigger so that the blue beam points at the wallet. While holding it, press the touchpad. This should pick up the wallet.


4. When a train is derailed there are no instructions for either fixing it or abandoning it. You have to quit the game and start over from scratch due to inability to save.

[Work Around]: Obtain a train from another station. (unconfirmed what to do if a derailment is blocking a section of the line)


5. If you place an item on the desk of the locomotive (e.g. the remote switch), then leave the train, return to it, the desk is empty and the item is gone. Looked around if it fell on the floor, but nothing is there.

[Solution]: The game puts any missing items in the users inventory automatically. (unconfirmed)

6. Some missions require uncoupling a few numbered cars, with other cars on either end of it needing to be moved. Doing so causes new cars to spawn where the old ones were making it impossible to separate the cars and haul the required cars. IE we need cars 24,25,26,27 and they are in a line of 22,23,24,25,26,27,28,29,30 and we decouple and move 28,29,30 and when we go back, 5 new cars have spawned 22,23,24,25,26,27,31,32,33,34

7. Trees and bushes growing in the middle of the rails and making switches hard to see in some areas. This appears cosmetic and does not derail the train.

[Stevie]

Teleport can be overriden when restarting the game (until savegame is added), by right-clicking Derail Valley in Steam library > Properties > Set launch options > type "-skiptutorial" without quotes and launch game.

I play on Oculus home.....

[meowmers]

Since most issues have been covered (poor framerate, no saving). I've got a few more personal issues.

Teleport and use are on the same button. I feel that use should always be trigger and teleport could be a stick click. I keep jumping out when im trying to do stuff. Since you have to use teleport at some points, maybe you should get rid of 'running' all together and increase the default slide speed. It seems like trigger is mostly unused in the game which is weird.

Next, the angle on the switch remote is awkward to use at least with touch controls. Hold the remote is fine but the beam comes out of the bottom instead of the front. You have to tilt it back at an unnatural angle for a wrist. I understand that the beam location allows you to see display on the remote indicating direction but just make that the default angle.

I think my last issue is the volume is way too loud. My HMD volume is at 16 and Im getting distortion. The map is huge! It took me like 45 mins to get from the Steel Mill to IMW. I plan to at least be listening to podcasts if not watching movies, turning down headset volume just makes it harder to hear anything else.

Some other things are just not clear; You are given lighter and shovel at the start (which i now realize must be for coal in the steam loco). There is stuff all over the tracks (trees, rocks, dirt) which made me think i may have to remove it. Dropping stuff puts it back in your inventory unless your inventory is full. Unless there are goint to be more items, maybe scrap the entire inventory thing and just have tool and manuals in a menu. That's all I can think of right now.

[meowmers]

Oh one more thing, even though I'm running on a rift the game runs in SteamVR. Either make an option for both environments or explicitly state that the steam version is only steamVR.

edit: last thing i promise: Warning and speed signs at turns and bridges. I derailed only doing 40 on a pretty easy curve.

[superdave132]

The only problems I'm experiencing in the rift on the pre-release are "tracking issues" and scenery glitches. Running out of diesel and can't seem to get the pumps working.

[joq1000]

First of all congratulations it's a beautiful game.
In the railway that goes north from the sawmill you can see a floating section on your right before you approach the crossing
https://imgur.com/a/xOsJ5v5

[Altfuture]

Thanks everyone! We read all the comments and will address what we can ASAP.

[General Tso]

I noticed a couple of issues that need to be fixed.

1. The locomotion option always resets back to teleport when the game is loaded.

2. Everytime I start the game I have to open the SteamVR panel and reset the seated position.

[Altfuture]

Thanks.

1. We will get to this as soon as major bugs/issues have been ironed out

2. Did you try the ingame recenter button? It's the one next to the main menu button, in inventory (and it can also be found in the menu I believe).

[Longitech]

I havent be able to play today. Yesterday finished a job and get to bed. Today I appeard in the sky, unable to move. Restarted several times but it the same, in the sky.

[Altfuture]

Originally posted by CueuoQulive:

I havent be able to play today. Yesterday finished a job and get to bed. Today I appeard in the sky, unable to move. Restarted several times but it the same, in the sky.

Ouch. Are you playing in VR and can you see the world at all, underneath you? If that is the case, going to settings > controls and changing locomotion to smooth will cause your character to fall down.

[Longitech]

Eh no...ii dont have VR. Maybe by accident i hit the VR button instead No VR. but now i assure hit NoVR and it work. Thank you. Very nice game.

[blacksun]

A great foundation to a game here, but it feels and runs, like it's un-finished.

In VR, for me, performance is very poor. I am able to run a variety of other VR games, Skyrim VR, Lone Echo etc etc with no issues. There need to be a performance pass. Plus, the graphics settings are locked out in the menu. Hopefully with a range of graphics options, and a performance optimization pass, VR use can be fixed.

[JMBounce]

Originally posted by blacksun:

A great foundation to a game here, but it feels and runs, like it's un-finished.

In VR, for me, performance is very poor. I am able to run a variety of other VR games, Skyrim VR, Lone Echo etc etc with no issues. There need to be a performance pass. Plus, the graphics settings are locked out in the menu. Hopefully with a range of graphics options, and a performance optimization pass, VR use can be fixed.

But the game is really unfinished. Most people call this state early access ;-)

[Altfuture]

Originally posted by CueuoQulive:

Eh no...ii dont have VR. Maybe by accident i hit the VR button instead No VR. but now i assure hit NoVR and it work. Thank you. Very nice game.

After reading some more comments elsewhere I'm more aware of what happened here. The game started in VR mode, while you don't have a VR headset. The fix is simple - right click Derail Valley in library and choose Play Non-VR version. You should be able to continue playing the game normally after this!

Originally posted by blacksun:

A great foundation to a game here, but it feels and runs, like it's un-finished.

It is unfinished! That is the entire purpose of Early Access.

Regarding performance, while we will further improve it in the following period, please note that your PC seems to not meet the minimum requirements. The other games you listed are all finished by large teams with large amounts of resources, who have either small scale worlds or non-native VR integration. Derail Valley on the other hand is entirely being made by a 5-member team, has a very large world and is still in development.

[peter.brown1]

I have exactly the same problem as smn22467. I cannot pick up the wallet to start the game I can highlight it press the grip, then nothing. also the Oculus controllers dissapear from the screen intermittently.