No Audio at all

[torm]

Hello,

I've got strange problem.
Firstly when i played the game everything was fine. But when i launch it after some time for the second time there was no audio at all. (I've got audio in other games).

I'm using HTC Vive but sound is playing from my spekears not from the headset.

[CarbonStudio]

Thanks for reporting this issue and sorry for the inconvenience. Please help us to understand the problem. Do you want the sound to play from the speakers, but can't get it in The Wizards, or is the sound in The Wizards coming from your speakers?

Before further investigation, we can suggest three solutions that might help.

1. (Sorry for how silly it sounds) but could you please change volume options in the game to low and high again?

2. Are you using beta version of SteamVR? If so, could you please try going back to the stable version and let us know if it helped.

3. Please try uninstalling and installing The Wizards again. It helped other user with a similar problem in the past.

[torm]

Many Thanks for the answers i'll check that later when i'm in home.
Anyway - great game! :)

[CarbonStudio]

Ah thank you! Please let us know when you have an update on the problem ;)

[torm]

I was playing via VIVEPORT subscription, when i installed game from Steam problem disapeared - so i think reanstalling is all you need when no sound.

[CarbonStudio]

Thanks for the update! We're happy to hear the problem is solved for you!

[Jan_fredriksen]

I have the same problem (installed via viveport subscription) but i would like to know how to fix it and still run it via viveport ;) thanks in advance!

[CarbonStudio]

Hello Jan, really sorry to hear that you have the same problem. We're actively working on a solution. We can offer you a free Steam key as a quick fix and keep you up to date with a progress on a proper solution. Would it work for you?

[Jan_fredriksen]

i would be very content to have that as a (quick fix) until you find a solution!
you guys are the best!!! thanks alot :)

[CarbonStudio]

Thank you Jan! Sent you the key already. We'll keep you up to date with the progress on fixing this bug.

[Maxabillion12]

You have to be on the game window

[Desertbynight]

I am having the same issue... No sound at all, but I can hear other games. I purchased on steam, not VIveport

[Desertbynight]

Originally posted by 白面の者:

I am having the same issue... No sound at all, but I can hear other games. I purchased on steam, not VIveport

Ok clicking on the window from the desktop solved the issue!

[CarbonStudio]

Happy to hear that!

[Creek Jumper]

I have the same issue, no sound on what looks to be a fun game. :(

FIX:
so the people who say the game window needs to be on top are exactly correct

[CarbonStudio]

Really sorry for the inconvenience! We're doing our best to solve audio issues on Viveport. Please be patient!